Overview
Product Information on Lucidworks Platform
What is Lucidworks Platform?
Lucidworks Platform Pricing
Overall experience with Lucidworks Platform
“Lucidworks Platform Delivers Customization With Complexity for Specialized Business Needs”
“Search Product Offers Strong Configurability But Lags in Modern Interface Design”
About Company
Company Description
Lucidworks is focused on enhancing digital experiences through search and browse functionalities. The company harnesses machine learning techniques to analyze user behavior and direct them to the appropriate products, content, and information. A selection of global brands utilize Lucidworks’ suite of applications in commerce and customer service area as well as for enhancing workplace applications.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Lucidworks Platform
Reviewer Insights for: Lucidworks Platform
Lucidworks Platform Likes & Dislikes
Great flexibility and customization potential. You can tailor the search experience to fit highly specific business needs.
The native search capability & its configurability
Due to the AI powered I can get the results more efficiently. It can handle large amounts of data easily. It offers a wide range of options for integration which is flexible.
The platform's complexity can be overwhelming for new users, for example setting up data pipelines and configuring machine learning models can be hard if you are starting.
Search UI is not great
The customer support is not so quick and requires much time to get back. The documentation doesn't contain much data.
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Peer Discussions
Lucidworks Platform Reviews and Ratings
- Engineer<50M USDIT ServicesReview Source
Lucidworks Platform Delivers Customization With Complexity for Specialized Business Needs
Lucidworks Platform is a very robust and highly capable search and data analytics platform, it offers power and flexibility for complex use cases, but sometimes it comes with a significant level of complexity. - ASSISTANT DIRECTOR OF FACILITIES50M-1B USDServices (non-Government)Review Source
Lucidworks Platform Excels In Interface Design And Efficient AI-Powered Search Results
Lucidworks Platform has a great and well organized interface which makes my experience pretty good. I can get proper visibility of my searches. The response rate is pretty quick. - Co Founder E CEO50M-1B USDServices (non-Government)Review Source
A Great Enterprise Search Engine - Ready to Customize and AI Equipped
Unlike traditional keyword searches, Lucidworks Platfrom incorporates AI to ensure teams find relevant information quickly. The platform is fully configurable, and monitoring and tuning search results is easy. It ensures different teams only get the right information and AI helps in summarization. - PRODUCT MANAGER50M-1B USDRetailReview Source
Software Simplifies B2B Coordination With Flexible Pricing And Training Support
The software worked very well for orchestrating an elaborate B2B experience for our company and customers. - ONBOARDING MANAGER<50M USDSoftwareReview Source
Intuitive Map Procedures Hampered by Formatting and Large Flow Visualization Difficulties
It efficiently processes map procedures with intuitive ease.