Overview
Service Information on Lumen Global WAN Services
Updated 13th October 2025
What is Lumen Global WAN Services?
Lumen Global WAN Services Pricing
Overall experience with Lumen Global WAN Services
IT SERVICES ASSOCIATE
50M - 250M USD, Energy and UtilitiesFAVORABLE
“Ease of tools and protection, but implementation and costs are challenging”
The main reason for my score is due to the security it provides in its threat protection services in addition to the good performance it provides on the network.
IT SECURITY & RISK MANAGEMENT ASSOCIATE
500M - 1B USD, IT ServicesCRITICAL
“Secure and Scalable Connectivity Appreciated, Global Reach Also Highlighted in Feedback”
It has strong performance, reliable connectivity and global coverage.
About Company
Company Description
Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.
Company Details
Company type
Public
Year Founded
1968
Head office location
Monroe, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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Lumen Global WAN Services Reviews and Ratings
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- IT SERVICES ASSOCIATE50M-1B USDEnergy and UtilitiesReview Source
Ease of tools and protection, but implementation and costs are challenging
The main reason for my score is due to the security it provides in its threat protection services in addition to the good performance it provides on the network. - SYSADMIN<50M USDTransportationReview Source
Consistent Network Performance Across States With Enhanced Service Provisioning Speed
We've been using lumen global to connect our offices across multiple states and the reliability and performance has been excellent. The Network provides consistent with an up time even for high demand work clothes and provisioning new sides has become much faster compared to our previous provider. The customer portal offers great visibility into service status and outages. - SERVICENOW SENIOR ARCHITECT50M-1B USDIT ServicesReview Source
Global Connectivity and Smooth Onboarding Highlight Strengths of Lumen WANS Services
The Lumen global WANS services have been largely positive. The global connectivity is the key to our use. Also it was a smooth onboarding process for our users . I would like to see improvement in communication proactively. The overall service quality is good. They regularly keep on upgrading themselves which makes more unique this product. - Manager of IT Services<50M USDManufacturingReview Source
Security Features Require Additional Line And High Cost Despite Stable Service
Lumen provides good internet service. I have rarely had issues with it going down. I do occasionaly have quick intermittent issues but they are quick and rare. - IT SECURITY SPECIALIST50M-1B USDTransportationReview Source
Broad coverage and 24/7 support stand out in large regional companies
It is focused on large companies with operations distributed across multiple regions.
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