Name: Lync 2010 (Legacy)
Rating: 4.1 (66 reviews)

Overview

Product Information on Lync 2010 (Legacy)

Updated 13th October 2025

What is Lync 2010 (Legacy)?

Lync 2010 is a communication software developed for business environments, offering instant messaging, presence, audio and video conferencing, and voice communication capabilities. The software integrates with other productivity platforms to enable users to connect with colleagues through secure messaging, voice calls, and online meetings. It provides features for managing contacts, sharing desktops, and collaborating in real-time. Lync 2010 addresses the business need for unified communications by consolidating various communication tools into a single interface, supporting enhanced collaboration and information sharing within organizations.

Overall experience with Lync 2010 (Legacy)

Sales And Marketing

500M - 1B USD, Retail

FAVORABLE

“A single interface that makes voice communication, instant messaging, audio-video communic”

4.0

Oct 24, 2019

Easily schedule meetings, join meetings, and invite people based on your company's Outlook calendar. A single interface that makes voice communication, instant messaging, audio-video communication and online conferences richer.

Computer Programmer

50M - 250M USD, Miscellaneous

CRITICAL

“An average tool to extend the lync on my device”

3.0

Nov 24, 2018

Lync 2010 is a good software that inlarges the power of lync on a device. It helps me to connect to a office colleagues and staffs in no second, just in a click. Audio conferencing and instant messaging is some cool features of it.

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Lync 2010 (Legacy)

Performance of Lync 2010 (Legacy) Across Market Features

Lync 2010 (Legacy) Likes & Dislikes

172/5000 Find the right person and get in touch. Create a more fun business environment by creating social connections. Let every communication turn into a face-to-face conversation.

I can connect to a office colleagues in just a second with IM ( instant messaging) tool, audio conferencing, these are the feature i like most about it. It shows the real time availability of a person that helps me to find the best time to talk to a person.

I can see my team at a glance and if they are busy or available.

Lync's ability to connect from any environment, whether it's a computer, phone, or the Internet, gives users the option to connect with multiple devices.

I am not at all satisfied with it, 1. The audio call quality is not so good. 2. This is lacking many features like video conferencing and more. 3. Since the day i started using i have not yet got even a single update of it. It requires a lot of improvements to make it presence in today's market.

The windows don't pop up as much in this version so it's sometimes easy to miss a message.

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Peer Discussions

Lync 2010 (Legacy) Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Retail

Review Source

A single interface that makes voice communication, instant messaging, audio-video communic

Director of Operations

10B+ USD

Healthcare and Biotech

Easy to Use

5.0

Sep 17, 2019

It's really great! It syncs to Outlook, easy to share screens. It's a great tool. My only negative is that this version is a bit harder to use because the windows don't show up individually.

Senior Auditor

Finance (non-banking)

User Friendly, Simple

May 8, 2019

First of all, Lync 2010 is a user friendly application. It is so easy to communicate with people who use Lync. Nevertheless, in my opinion status are can be developed. For example, "Do not Disturb" status blocks the chat in the progress and sends the conversation by e-mail. But history of conversation is effected because of this. If possible, in do not disturb status conversation may continue and warning about conversation may not be sent to the user by yellow light.

Managing Director, Communications

Lync is a robust communications tool for organizations to grow into

Mar 26, 2019

Overall, the implementation of Lync has been easy and staff has bought into its features. Highlights of Lync include inter-office IM to cut down on emails; ease of setting up online conference calls with document/presentation sharing; allows you to see availability of colleagues as well, i.e., if they are on a call, away from their desk or available. Small learning curve for adding colleagues to calls and/or working with folks outside of the office.

Analyst

Energy and Utilities

Very simple and user friendly

Apr 25, 2019

Very good and simple communication tool for a small group organization. performance is great and stable.