Name: ManageEngine AD360
Rating: 4.6 (276 reviews)

Overview

Product Information on ManageEngine AD360

Updated 13th October 2025

What is ManageEngine AD360?

ManageEngine AD360 is an identity and access management software designed to streamline user lifecycle management, access governance, and security administration in Windows Active Directory, Microsoft 365, and other enterprise applications. The software features tools for user provisioning and de-provisioning, password management, access controls, and compliance audits. It automates routine administrative tasks and provides reporting to support organizational security and regulatory requirements. AD360 assists businesses in managing user identities efficiently, enhancing authentication workflows, and meeting policy standards for data protection and access.

Overall experience with ManageEngine AD360

SERVICE DESK ENGINEER

50M - 250M USD, IT Services

FAVORABLE

“Product Offers Integrated Management but Faces Some Usability and Support Shortcomings”

5.0

Jan 24, 2026

An all-in-one solution, it brings together various Active Directory and related tasks like user management, security auditing, and reporting into a single console, making things simpler. The easy-to-use interface is clean and user-friendly, even for those not highly technical. The product meets basic needs but has some limitations or usability challenges Frequent issues, lack of important features, or unsatisfactory support. The product and support did not meet expectations and caused significant problems.A360 combines various identity and access management features in a single console, which helps simplify daily operations.A.360 integrates various systems like Azure and on-premises Active Directory to simplify user management.

Manager, IT Security and Risk Management

1B - 3B USD, Real Estate

CRITICAL

“AD 360 Review ”

3.0

Jul 8, 2025

Tool is quite good but there is some limitations like fields not available and synchronisation issues but it is easy to access.

About Company

Company Description

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Year Founded

2002

Head office location

Del Valle, United States

Number of employees

5001 - 10000

Website

https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ManageEngine AD360

Reviewer Insights for: ManageEngine AD360

Deciding Factors: ManageEngine AD360 Vs. Market Average

Performance of ManageEngine AD360 Across Market Features

ManageEngine AD360 Likes & Dislikes

Combines Active Directory management, identity governance, and IT service management in one tool. Easy to navigate and manage complex AD tasks without deep technical skills. Automates routine tasks like user provisioning, password resets, and access reviews, saving time. The intuitive interface simplifies navigation and reduces the learning curve, even for non-technical users. The user-friendly interface and intuitive design make it relatively easy to navigate and manage even for users who are not highly technical.

Easy to use cost effective

Automated user lifecycle management, Builtin auditing & compliance reporting and self service password management with MFA are the top three features I like with this product

Complex initial - setup can be a bit challenging and time-consuming to configure properly at first. Performance Issues - Some users experience slowdowns with large Active Directory environments. UI/UX Limitations Interface may feel outdated or less intuitive compared to newer tools. Limited Customization Certain workflows or reports might not be as customizable as needed. Some find the licensing and pricing structure expensive or confusing. Minor glitches or stability issues during updates While support is generally good, there can be occasional wait times. Users find it challenging to switch between different ManageEngine products within the A360 interface and the toolbar categories are not intuitive.

support issue, development is very slow

The UI can feel a bit dated and not always intuitive, especially when you are trying to navigate more advanced features. Some of the configurations and policy setups take time to fully understand, so there's definitely a learning curve. There were also some occasional delays or quirks in reporting, where data wasn't always as real-time as expected.

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ManageEngine AD360 Reviews and Ratings

4.6

(276 Ratings)

Rating Distribution

5 Star: 61%
4 Star: 34%
3 Star: 5%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.6

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SERVICE DESK ENGINEER
50M-1B USD
IT Services
Review Source
Product Offers Integrated Management but Faces Some Usability and Support Shortcomings
5.0
Jan 24, 2026
An all-in-one solution, it brings together various Active Directory and related tasks like user management, security auditing, and reporting into a single console, making things simpler. The easy-to-use interface is clean and user-friendly, even for those not highly technical. The product meets basic needs but has some limitations or usability challenges Frequent issues, lack of important features, or unsatisfactory support. The product and support did not meet expectations and caused significant problems.A360 combines various identity and access management features in a single console, which helps simplify daily operations.A.360 integrates various systems like Azure and on-premises Active Directory to simplify user management.
It Manager
50M-1B USD
Insurance (except health)
Review Source
Centralized AD Management Eases Workflow but Interface and Reporting Remain Challenging
4.0
Mar 25, 2026
AD360 has been really helpful in centralizing alot of our AD management and reporting. I like the automation capabilities around user provisioning & deprovisioning which saves the team a lot of manual effort. Audit and compliance reporting is also a big plus, especially for tracking changes and meeting security requirements. Overall AD360 has been a solid addition for managing AD more efficiently. Its not most straight forward to setup/customize, but once done properly it saves the team a lot of time and improves visibility.
Manager, It Security And Risk Management
10B+ USD
Manufacturing
Review Source
Enhancing AD visibility, Governance and Threat detection
5.0
Feb 26, 2026
1. Strong visibility into Active Directory changes and user activities. 2. Privilege Access Monitoring and alerting is effective. 3. Useful AD Auditing and compliance ready reporting. 4. Centralized dashboard for multiple AD security usecases.
IT
<50M USD
Software
Review Source
Excellent, full featured tool!
5.0
Jan 26, 2026
We've been using the ADSelfService component of AD360 for quite a few years now, we recently just added ADAudit as well. It has made my day-to-day job much easier.
Manager, It Security And Risk Management
50M-1B USD
IT Services
Review Source
Access Control Improved with AD360, Though Technical Support Response Times Are Slow
4.0
Mar 3, 2026
AD360 is a comprehensive tool for managing identities, access and security events across our environment. It combines IAM, SSO, privileged access management, MFA integration and more. AD360 is best for large, enterprise-scale AD organizations.

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