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  3. Manhattan Active Warehouse Management
Logo of Manhattan Active Warehouse Management

Manhattan Active Warehouse Management

byManhattan Associates
in Warehouse Management Systems
4.1

Overview

Product Information on Manhattan Active Warehouse Management

Updated 13th October 2025

What is Manhattan Active Warehouse Management?

Manhattan Active Warehouse Management is a software designed to manage the operations of distribution centers and warehouses. The software facilitates inventory control, order fulfillment, labor management, and slotting optimization. It supports adaptive workflow configuration and integrates with supply chain and transportation systems to streamline the flow of goods through the warehouse. The software enables visibility into stock levels, inbound and outbound shipments, and order status. By automating and orchestrating warehouse processes, it addresses challenges such as order accuracy, throughput efficiency, and labor productivity in warehouse environments. The software is delivered via a cloud-native architecture and is regularly updated to support evolving operational requirements.

Manhattan Active Warehouse Management Pricing

Manhattan Active Warehouse Management software utilizes a subscription-based pricing model where fees are determined by factors such as deployment scale and specific feature requirements. Pricing may vary depending on the number of users, facilities covered, and additional integrated modules requested within the subscription plan.

Overall experience with Manhattan Active Warehouse Management

Director of IT
10B - 30B USD, Retail
FAVORABLE

“Successful launch of MAWM at large scale company”

5.0
Oct 14, 2025
Overall had a great experience. We had a very complex launch for our first FC and everything went well. Manhattan has been very responsive.
Data Analyst
3B - 10B USD, Manufacturing
CRITICAL

“Good Potential but Requires Time and Experience to Improve”

3.0
May 20, 2025
good potential but rough start. will be good overtime but needed more experience from manhattan.

About Company

Company Description

Updated 25th July 2024

Manhattan is a technology provider focused on improving experiences and outcomes in supply chain commerce. We provide software solutions for Omni channel commerce, supply chain planning and supply chain execution. Our cloud native Manhattan active platform technology and industry experience help increase top-line growth and bottom-line efficiency for various brands across the world. Manhattan designs, builds and delivers innovative solutions for stores, transportation networks and fulfillment centers, eliminating silos created by legacy commerce, warehouse and transportation system to create seamless operations and optimal efficiency.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1990
Head office location
Atlanta, United States
Number of employees
1001 - 5000
Annual Revenue
3B-10B USD
Website
http://www.manh.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Manhattan Active Warehouse Management
Reviewer Insights for: Manhattan Active Warehouse Management
Deciding Factors: Manhattan Active Warehouse Management Vs. Market Average
Performance of Manhattan Active Warehouse Management Across Market Features

Manhattan Active Warehouse Management Likes & Dislikes

Like

The product is flexible to meet our needs. We've gotten what we paid for and understood very well ahead of time where it works well and where we would need to augment. predictability is key.

Like

updated look and feel. can see progress.

Like

We like the modern (container-based) infrastructure, enabling us to use more modern CI/CD workflows.

Dislike

It's not very dynamic. It's setup in such a way with very static rules that often times don't consider real-time decision making based on criteria such as capacity.

Dislike

base can be very lengthy for problem solving. can be rigid in some areas and not in others.

Dislike

Most of the issues were minor, but like any platform migration, there is a large planning component required in order to ensure a smooth cutover. We would have appreciated a little more resources to help that planning and requirements phase.

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Peer Discussions

Manhattan Active Warehouse Management Reviews and Ratings

4.1

(36 Ratings)

Rating Distribution

5 Star
33%
4 Star
39%
3 Star
25%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.0

Service & Support

3.9

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director of IT
    10B+ USD
    Retail
    Review Source

    Successful launch of MAWM at large scale company

    5.0
    Oct 14, 2025
    Overall had a great experience. We had a very complex launch for our first FC and everything went well. Manhattan has been very responsive.
  • INFRASTRUCTURE ENGINEER
    50M-1B USD
    Retail
    Review Source

    Modern Infrastructure setup and a smooth onboarding process.

    4.0
    Aug 5, 2025
    We implemented it to manage warehouse logistics with multiple couriers / package processing alerts. The modern infrastructure setup, based on containers and open-source databases (postgres, mysql) was an improvement over the previous Manhattan 2013 platform. The onboarding process was relatively smooth over the course of several quarters (breaking down implementation by distribution site and by delivery vendor).
  • DATA ANALYST
    50M-1B USD
    Transportation
    Review Source

    Customizable Workflows and Real-Time Analytics Enhance E-Commerce Warehouse Management

    4.0
    Aug 6, 2025
    MAWS is a robust, cutting-edge, cloud-native warehouse management system tailored to optimize and unify complex e-commerce warehouse operations.
  • IT Manager
    1B-10B USD
    Retail
    Review Source

    Feature-Rich and User-Friendly

    5.0
    Jul 11, 2025
    User-friendly and easy-to-use system. Many standard features are included in the product, and it offers ease of customizations. The implementation and support teams are experienced and customer-centric
  • Sr. Vice President Corporate Technology Solutions
    1B-10B USD
    Retail
    Review Source

    A Powerful, Evolving SaaS WMS Platform Backed by a Committed Partner

    4.0
    May 30, 2025
    Manhattan Associates has proven to be a highly dependable and strategic partner for our organization. Their professional services and support teams consistently deliver exceptional value, demonstrating a deep understanding of our business needs and a proactive approach to solving challenges. They are not only responsive but also forward-thinking—regularly contributing to enhancements that drive operational efficiency and continuous improvement. Their comprehensive support across all key supply chain systems has been instrumental in ensuring seamless integration and optimal performance. While there’s always room for refinement, our experience has been mostly positive. We confidently recommend Manhattan Associates for their commitment, expertise, and collaborative spirit.
...
Showing Result 1-5 of 36

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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