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  3. MAX Series
Logo of MAX Series

MAX Series

byPeplink
in SD-WAN
4.7

Overview

Product Information on MAX Series

Updated 13th October 2025

What is MAX Series?

MAX Series is a software developed by Peplink that enables advanced wireless connectivity solutions for mobile and remote environments. The software supports features such as multi-WAN load balancing, seamless failover, VPN support, and network management capabilities. It is designed to address business challenges related to reliable internet access, bandwidth optimization, and secure data transmission across locations. With capabilities in cellular bonding and integrated Wi-Fi, the software helps organizations maintain consistent connectivity in vehicles, branch offices, and temporary sites. The software includes remote monitoring and centralized management functionalities, enabling administrators to deploy, monitor, and control networks efficiently. It is used for applications where mobility and uninterrupted connectivity are critical to business operations.

MAX Series Pricing

MAX Series software follows a hardware-based pricing model where each device is sold with different specifications and capabilities. Pricing varies based on the model within the series, including features such as bandwidth and number of WAN ports. Optional software licenses and warranties are available for additional functionality and support.

Overall experience with MAX Series

IT Support Tech
<50M USD, Healthcare and Biotech
FAVORABLE

“Router Offers Flexible Internet Source Load Balancing and Easy Configuration Options”

4.0
Nov 18, 2025
This is a great router for mobile internet for business or in areas with poor internet. This router lets you load balance different internet sources (mobile sims, starlink, cable internet and wifi) and combine them into a speed fusion VPN that is an easy to use
IT Manager
Gov't/PS/ED <5,000 Employees, Government
CRITICAL

“MAX BR1 Pro 5G cellular = so - so. Good product. Bad support.”

2.0
May 17, 2022
I cannot get the MAX BR1 Pro 5G cellular modem to connect with my CISCO RV340W router. I opened a support ticked with Pep and the ticket was deleted. I was told to go back to my vendor. My vendor will not help. A basic operation, like modem to router WAN configurations cannot be accomplished on this device. Apparently this device is not able to accept a 100gb data plan SIM card from T-Mobile.

About Company

Company Description

Updated 7th December 2023

Peplink focuses on enhancing the reliability of connectivity, enabling increased bandwidth and reduced connectivity costs. Its core technology, SpeedFusion, working along with their SD-WAN routers, provide an ecosystem that helps various industries to improve their internet reliability and expand deployment possibilities. Deployed globally, this technology supports a wide range of customers in enhancing their connectivity capabilities.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
United States
Number of employees
201 - 500
Website
http://www.peplink.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MAX Series
Deciding Factors: MAX Series Vs. Market Average
Performance of MAX Series Across Market Features

MAX Series Likes & Dislikes

Like

Ease of usability and flexibility of this product is definitely my go to router for mobile clinics and remote sites with poor internet, the InControl platform is very easy to use but I like to config manually and that is easy to do.

Like

Speed. 170x70 cellular is amazing.

Like

My favorite part of the product is when you have multiple. You can VPN the routers together, so when i show up on location, or if i simply send the device out on location, i have full access to the device as well as other systems connected to it. Makes deployment and support so easy. The InControl site is another huge bonus. It's a great and simple GUI that we use to monitor and support all our pepwaves from one place. Bandwidth steering is another massive bonus, it's very easy to move traffic wherever and whenever necessary.

Dislike

something that double NAT'd mobile sims can present an issue

Dislike

Support. Why will support not assist me? I paid almost $11,000 for their hardware and I cannot get a support ticket opened?

Dislike

I haven't come across much to dislike about this product. It's truly exceptional.

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Peer Discussions

MAX Series Reviews and Ratings

4.7

(63 Ratings)

Rating Distribution

5 Star
90%
4 Star
8%
3 Star
0%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.8

Service & Support

4.7

Product Capabilities

4.8

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
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Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Support Tech
    <50M USD
    Healthcare and Biotech
    Review Source

    Router Offers Flexible Internet Source Load Balancing and Easy Configuration Options

    4.0
    Nov 17, 2025
    This is a great router for mobile internet for business or in areas with poor internet. This router lets you load balance different internet sources (mobile sims, starlink, cable internet and wifi) and combine them into a speed fusion VPN that is an easy to use
  • Senior Broadcast Engineer
    10B+ USD
    Hardware
    Review Source

    Pepwave MAX HD4: A Perfect Solution for Internet, Audio and Video Transmission

    5.0
    Jul 10, 2024
    The pepwave MAX HD4 was used in a few various broadcast deployments that i was running point on. It supplied my entire space with basic internet as well as audio and video transmission. This was a perfect solution, mainly because of the bonding and failover capabilities.
  • IT Manager
    Gov't/PS/Ed
    Government
    Review Source

    Impressions on Product Compatibility with Public Safety Missions

    5.0
    Jun 11, 2024
    Public Safety is a mission critical function and our use of Peplink products has ensured our mission never fails. The wide variety of the Max Series of products assures that no matter what the implementation is, they have a product that can fit the use case. Typically, they will work with us on a use case to assist us with a tailored buying experience. Afterwards, the support model is always superb and assists us with timely resolution of any issues that come to pass.
  • Technical Expert
    1B-10B USD
    Travel and Hospitality
    Review Source

    Advanced Features and Quality Define Company's Product Choice

    4.0
    Jun 17, 2024
    In general a very good product that our company decided for after a tender, with very advanced features and good quality.
  • Head of Production
    <50M USD
    Media
    Review Source

    Reliable Hardware and Customer Support With Room For Improvement in UI and Documentation

    5.0
    Jun 11, 2024
    The solution and customer support exceeded expectations.
...
Showing Result 1-5 of 64

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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