Mend.io, previously known as WhiteSource, focusses on building high-grade Application Security (AppSec) programs which aim to mitigate risk while accelerating development. Leveraging cutting-edge automated technology, the company offers protection against threats associated with supply chains, malicious package attacks, and vulnerabilities found in both open source and custom code. Additionally, Mend.io addresses potential risks linked to open-source licenses. The firm is recognized for its record of satisfying complex, large-scale application security demands and is therefore chosen by numerous demanding development and security teams across the globe. Additionally, Mend.io administrates the automated dependency update project, Renovate.
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The platform integrates into existing workflows, allowing developers to identify and remediate supply chain vulnerabilities without leaving their environment. The Mend team has been incredibly responsive and quick to remediate any issues we encountered. Automated tools for dependency updates significantly reduce the manual effort required to maintain a secure and up-to-date software supply chain. We also found that they beat other vendors to include new critical zero-day vulnerabilities in their database.
Mend provides broad programming language support, including less common ones, e.g. R language. Strong vulnerability grouping and remediation context Responsive customer-success team (open to questions and feedback), regular product update emails
1) Easy to navigate through the menus. 2) SBoM generation is simple. 3) Plenty of help available online and through AI chatbots.
Scalability. Multi org management i.e.No means to search across multiple Mend orgs. No visibility in UI where scans have errored. No findings reported instead.
Response times and required follow-ups from the Vendor are sometimes slow for priority ticket requests. Documentation can be hard to follow or out-of-date. Transitive dependency scanning requires a lot of manual effort. Some functionality requires deeper validation than the initial Vendor claims. Knowledge, pro-activeness and awareness of deprecated features of third party integrations with Mend is not up-to-date e.g Deprecation of PAT tokens in Azure DevOps
1) When creating a ticket for technical support on an issue I had, response time was slow. 2) For this issue, tech support didn't have a ready answer. 3) They wanted more information from me, but I didn't have time to provide it, so I said they could close issue since I had a manual workaround.