MiCollab is a software platform designed for unified communications and collaboration. It provides features such as voice, video, messaging, conferencing, and mobility capabilities, allowing users to communicate and collaborate from various locations and devices. The software integrates with business applications and supports desktop and mobile clients, enabling streamlined communication across teams. MiCollab addresses the business need for efficient internal and external collaboration by centralizing communication tools, facilitating real time interactions, and supporting remote and hybrid work environments. The software is used to optimize workflows and enhance team productivity with a single interface for messaging, calling, and meetings.
MiCollab Pricing
MiCollab is a software that uses a subscription-based pricing model, typically with tiered plans depending on feature sets and the number of users. The software may also involve perpetual licensing in some cases, with optional add-ons and support fees. Pricing varies based on deployment options, such as on-premises or cloud-based, and is generally structured around user licenses and desired functionality.
Overall experience with MiCollab
NETWORK ARCHITECT
3B - 10B USD, IT Services
FAVORABLE
“Mitel MiCollab: Bridging the Gap in Hybrid Telephony Environments”
4.0Jan 2, 2025
The Mitel MiCollab solution is an effective collaboration tool that brings the power of Mitel telephony into a portable environment. With MiCollab, we find a rich and seamless interface
IT Manager
50M - 250M USD, Transportation
CRITICAL
“micollab on iphone does not deliver as promised”
2.0Oct 4, 2019
micollab on iphone is not mature. The desktop version is performing well but can not compete with features and ease of use of competitors.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.
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Reviewer Insights for: MiCollab
Deciding Factors: MiCollab Vs. Market Average
Performance of MiCollab Across Market Features
MiCollab Likes & Dislikes
What I like the most about the MiCollab solution is its native connection with the Mitel environment. This connection allows users to benefit from a significant number of features specific to the telephony system. It is a solution that integrates perfectly into hybrid telephony environments.
The ease of deployment was a plus.
easy configuration and installation
- The MiCollab solution presents a significant security vulnerability if it is not paired with the Mitel encryption license; without this license, a man-in-the-middle attack could potentially eavesdrop on telephone conversations - Remote work usage is only possible via VPN or by installing a proxy gateway called MBG, which limits deployment capabilities - MiCollab conferences are less fluid compared to competitors like Teams, for example, and are limited without MiTeam Meeting
micollab just doesn't live up to the expected standards. It is just not good enough compared to other vendors
Mitel MiCollab: Bridging the Gap in Hybrid Telephony Environments
4.0Jan 2, 2025
The Mitel MiCollab solution is an effective collaboration tool that brings the power of Mitel telephony into a portable environment. With MiCollab, we find a rich and seamless interface
IT ASSOCIATE
<50M USD
IT Services
Review Source
MiCollab: Simplified Configuration and Easy Integration
5.0Jan 30, 2025
micollab is well documented and easy to configure and integrate with other solution
EUC SUPPORT ANALYST
50M-1B USD
Real Estate
Review Source
Powerful tool for communication
4.0Dec 9, 2023
Micollab softphone is great for end-users. It is available for desktop and mobile, making it a great tool for working from home or on the go.
Marketing Specialist
50M-1B USD
Manufacturing
Review Source
MiCallab Makes a Hybrid Working Environment Easy!
5.0Dec 27, 2021
We have just recently moved over to soft phones and I absolutely love it! I work from home at least one day a week and this has made it so easy to get work calls from home. Before we had to route our phones to our cell phones and you never knew who was calling.
Information Technology Manager
50M-1B USD
Services (non-Government)
Review Source
MiCollab is a great product
5.0Aug 25, 2020
Overall we are completely satisfied with the MiCollab client. It has provided us the functions we need to work in the office and remotely with little to no issues.
