Microlistics is a company focused on addressing the challenges of an intricate and fast-paced supply chain environment. The company utilizes its in-depth supply chain knowledge along with its Warehouse Management System (WMS) software, which is recognized by Gartner, to provide solutions to facilitate various businesses. Microlistics holds the philosophy of 'Warehousing Made Simple' and is committed to transforming supply chains. As a part of WiseTech Global, Microlistics offers software solutions to the logistics industry on a worldwide scale. Their key product, CargoWise, has been continuously innovated for over 25 years, making them a provider of software solutions for numerous customers across 160 countries.
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Flexible deployment and Employee Task management.
The best aspect of this platform is it's dashboard which has helped immensely in keeping a track of the stocks and space allocation diagrams. Simple techniques like cycle counting have been implemented effectively which reduces the overall work and downtime at the user end.
Microlistics WMS is built to assists businesses models from different industries. It has an array of solutions that are rich with tools or solutions that can complement operations in unique warehousing environments. Microlistics WMS also has them in tailored packages. Key features include supplier management, inventory management, procurement, and customers order fulfillment. Some mistakes can happen often when communication is tough in a warehouse or in between locations and can result in delays of product shipment. Microlistics WMS can assist you to solve that problem with its support for RF-based technology. This promotes inventory accuracy and increases productivity in associates. Additionally, this also assists you to find products faster so you can ship orders rapidly.
Insufficient training and documentation.
Post deployment support for issues seems to have an open end. No proper follow up is done, no info is provided regarding the nature of issues, troubleshooting options and prevention from user end. Also, the format of data submission for issues is same for all sorts of issues which defeats the purpose of defining new problems. A better post integration support team would be a very good addition.
The software is on the expensive side but contract negotiation is flexible so ensure to negotiate well.