Overview
Product Information on Mimica Miner
What is Mimica Miner?
Mimica Miner Pricing
Overall experience with Mimica Miner
“Mimica Enhances Discovery for Process Optimization & Automation”
About Company
Company Description
Mimica provides a roadmap for business transformation, process efficiency, and intelligent automation — with zero manual effort, and in as little as two weeks. To automatically discover the most time-consuming, manual parts of a team’s work, Mimica’s AI observes employee tasks on the desktop for 1-2 weeks. It categorizes all tasks into named processes, measures how much time is spent, determines automatability, and delivers recommendations to maximize ROI. The output is an end-to-end process map showing all decision points, actions, exceptions, and variants, which helps enterprises identify bottlenecks, then streamline, standardize, or automate processes. Work happens across disconnected systems, teams, and individual actions — Mimica’s process intelligence connects this information into holistic insights on cost savings, automatability, and ROI. So you can prioritize only the most time-saving and efficiency-gaining tasks — then continuously monitor the impact of your improvements.
Company Details
Do You Manage Peer Insights at Mimica?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Mimica Miner
Performance of Mimica Miner Across Market Features
Mimica Miner Likes & Dislikes
Mimica speeds up time to value for process optimization and automation discovery work substantially over traditional methods. The product is very easy to deploy and support. Mimica is able to collect a massive amount of data about the work an end user completes during the task mining recording period and then leverages AI to segment the data into processes. The visualizations of the processes have filters that allow different types of analysis from automation potential, application use, etc. The tool allows exports to other process mapping tools as well as for process documentation. The privacy aspects of the tool are also key to getting adoption - the users being recorded are in full control of the recorder and can pause as needed, and any PII data in the screenshots produced during recording is redacted.
I like how customizable it is. We use this product to meet a variety of needs and Mimica always finds a way to help.
Easy to use, intuitive UI that offers all the features, insights and tools needed to run an analysis of the mined and mapped processes. It also enables editing and export of the process diagrams. Very low effort required from the customer side (setup, review results). The task mining results are comprehensive and well presented, with step-by-step screenshots. It's also easy to navigate individual tasks and perform searches, filter and apply color coding on different attributes (system, task type, ...). Mimica generates powerful process maps that make it very easy to visualize all process variations, the most frequent path and direct the analysis on where employees spend most time
The backend user administration would benefit from additional features to manage access for various groups. The Mimica recorder is not compatible with Macs - only PCs.
It's pricy Data is not accessible after the contract expires Project turnaround time can take long sometimes
1. The interface is intuitive, clean and complete but this also results in a less wide range of customization options for the end user 2. While the software excels at creating comprehensive process maps, some waiting time (between one and four weeks in my experience, depending on the complexity of the task) needs to be taken into account in order to map a task from miner 3. Creating comprehensive process maps may require assistance from the Mimica support team, so this is not an entirely self-serve capability. I initially thought that maps could be created without support, but this seems to be needed to ensure accuracy and quality of the maps, especially when the tasks are very complex and include lots of variation. This is the only functionality where support from Mimica was needed.
Top Mimica Miner Alternatives
Peer Discussions
Mimica Miner Reviews and Ratings
- Sr. Director, Intelligent Automation10B+ USDMiscellaneousReview Source
Mimica Enhances Discovery for Process Optimization & Automation
Mimica has delivered significant value to our Intelligent Automation program by accelerating the discovery of automation opportunities through task mining. The data allows us to objectively identify the most valuable processes to focus our efforts on. The Mimica team is great to work with across sales, leadership & customer success. The POC offer during the sales process was very beneficial in our decision making. Since becoming a customer, the Mimica team has continued to invest in helping my team realize value from the product. - Engineer10B+ USDTransportationReview Source
Customizable Product with Helpful Vendors
Vendors are easy to work with. They helped tailor their product to our specific needs. And we have a great working relationship. - ASSOCIATE DIRECTOR, GBS DIGITAL SERVICES10B+ USDHealthcare and BiotechReview Source
Software Enhances Value Capture through Easy Task Mining
The vendor has provided outstanding support throughout the implementation and execution of our first projects. They are doing their best to help us maximize the value we can capture from the use of their software. The product is easy to use and delivers on the promise of mining user tasks and providing access to valuable insights and details on user tasks, process variations and automation opportunities. - Director of Engineering50M-1B USDBankingReview Source
Easy to install and use, giving invaluable insights in to your processes
The product is so simple to use for both people recording processes and people analysing/viewing the output. Our Client Success manager is truly helping us to get the most benefit out of the product. We are a small company compared to their other clients however Mimica still value our feedback and requests for product change requests. Mimica were the only Task Mining supplier that did not require the use of a consultancy to get up and running, this has a huge impact on cost and time to get the service implemented - time to get implemented is literally 2 minutes while installing the software on the desktop.