Overview
Product Information on MiVoice Business
Updated 13th October 2025
What is MiVoice Business?
MiVoice Business Pricing
Overall experience with MiVoice Business
System Administrator
3B - 10B USD, Energy and UtilitiesFAVORABLE
“MiVoice Business - Great Unified Communication Platform”
This is a great product brought to the industry by Mitel as it is very reliable and easy to operate and program. The system is very flexible and so allows us to install various devices from digital to UC softphones. The stability and flexibility of the product is great for the price.
IT
<50M USD, RetailCRITICAL
“Rock solid, but clunky”
Reliable phone system - user interface could really do with some work, but rock solid as a platform.
About Company
Company Description
Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.
Company Details
Company type
Private
Year Founded
1972
Head office location
Kanata, Canada
Number of employees
1001 - 5000
Website
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Performance of MiVoice Business Across Market Features
MiVoice Business Likes & Dislikes
Large enterprise capabilities can be easily met here by scaling with licensing and additional chassis. The admin interface to perform maintenance and setups is user friendly and intuitive. It is very easy to use and simple to manage.
Rock solid - barely needs touching once configured
Bluetooth connectivity on the 6900 series phones. Teleworker solution Mitel Revolution integration to the phone
Reporting is not good enough by default as it requires to purchase extra software to make reports look great. Technical support response times are very slow and training modules are less available on their website.
Terrible user interface, locked to only windows browsers, overly complicated
Software assurance cost. Programming can be tedious Mitel tech support is hit and miss
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MiVoice Business Reviews and Ratings
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- System Administrator1B-10B USDEnergy and UtilitiesReview Source
MiVoice Business - Great Unified Communication Platform
This is a great product brought to the industry by Mitel as it is very reliable and easy to operate and program. The system is very flexible and so allows us to install various devices from digital to UC softphones. The stability and flexibility of the product is great for the price. - System Engineer<50M USDTelecommunicationReview Source
Mitel MiVoice Business and Revolution
Mitel has made a lot of strides in improving the quality of their products. The new 6900 series phone with Mitel Revolution is a show stopper in ease of use and performance - Senior Software EngineerGov't/PS/EdEducationReview Source
A true voice integration in all our Applications
We were looking for a voice solution for our application in organization and based on our prior experience we got the information about the MiVoice solution so we initiated a pilot project to just test this solution on our platform. But, we were satisfied with this and integrated in all our application. Now all our competitors asks about this solution. We are really happy with this. - Business Systems Manager<50M USDBankingReview Source
Flexible telephony solution
Mitel provides an innovative solution that scales well to our organization. The solution offers flexibility that enables us to evolve our telecommunications over time. We originally deployed 30+ systems due to our legacy telephony infrastructure. We have since migrated to SIP and have begun consolidating system. Mitel makes this process very easy. We have deployed both the physical hardware and the virtual solution; the virtual solution is blazing fast. The system is maintained internally by IT staff effectively. - Sales Support Rep50M-1B USDMiscellaneousReview Source
Pretty good resource for making multiple locations feel like one, at least on the phone.
A complete suite of tools to allow multiple remote offices to operate as one from a telecommunications standpoint. Not too difficult to learn alongside Mitel hardware.
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