Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
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I like the content created using this platform, there is a lot of pre-defined content and templates are there and even I can create my own content as well, this helps me to build great content so that I can manage to engage my customers, this is very to use full and I like this the most. I also like the real-time offers, as well as location-based offers, feature, in this feature, I am able to send web push notifications and text messages in real-time and location based, hence I like these features too.
Helps in reporting- easy to read and understand. All the data can be found at a single location. Automatically calculates and helps in taking next best steps.
I like the real-time offers features the most, this feature allows me to send specific real-time offers notification using all the medium to my customers and this is automation hence able to engage my customers to like never before, hence I love this feature the most, apart from this I also like the integration and customization of this platform which is not limited like other platforms and I also like the competitive platform cost, hence these are the three features that I like this most.
I must say that cost of Mobile studio is very high, though the features and function are great but the price/cost is very high if I compare it with the other platform, hence I dislike the high cost of Mobile Studio.
It is new , so if there are some issues , we are not able to resolve them fast using data on Net.
The contact import feature is not so good and my experience is also not good with this, when I import the contacts in bulk this shows an error all the time, I tried to rectify this but ended up with dissatisfaction, hence I dislike this feature the most. Rest all the features are really very good.