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  3. MSPComplete
Logo of MSPComplete

MSPComplete

byIdera
in
4.8
Market Presence: Cloud Office Migration Tools, Multicloud Management Services

Overview

Product Information on MSPComplete

Updated 13th October 2025

What is MSPComplete?

MSPComplete is software designed to facilitate IT service providers in managing and automating a variety of business and technical processes. The software offers tools for workflow orchestration, user provisioning, and migration tasks within cloud and on-premises environments. By centralizing service management, MSPComplete enables consistent service delivery and operational efficiency. The software addresses challenges in standardizing IT procedures, reducing manual effort, and ensuring adherence to compliance requirements. It supports task assignment, progress monitoring, and documentation of activities, aiding teams in executing projects with accuracy and maintaining a record of completed work. MSPComplete aims to streamline complex tasks involved in IT service management and help organizations optimize resources and improve service quality.

MSPComplete Pricing

MSPComplete software uses a subscription-based pricing model, typically structured by features, number of users, or volume of usage. Pricing tiers are designed to accommodate varying needs from small to large organizations, with payment recurring monthly or annually. Additional costs may apply for advanced functionalities or premium support, depending on the chosen plan.

Overall experience with MSPComplete

Lead Infrastructure Engineer
1B - 3B USD, Miscellaneous
FAVORABLE

“Best Office 365 migration tool available”

5.0
Nov 18, 2020
Bit-Titan has been our primary tool for cloud infrastructure migrations for a few years. We had tried several others, and none have had the functionality and ease of use that Bit-Titan provides. Their documentation is outstanding, advanced features are available for particular migration scenarios, the support team responds and escalates quickly, and the development team has made significant strides to ensure their software is up to date with Microsoft's rapidly changing environment.
IT Specialist
250M - 500M USD, Software
CRITICAL

“Product has great functionality. Simplify the UI and permission.”

3.0
Aug 2, 2018
The functionality of this product is fantastic. It made migration of both Email and now Onedrive data during a major M&A process much simpler. We did find that DeploymentPro tended to cause more issues than it was worth. Additionally, the GUI for MSP PRo could be greatly simplified. We found no need for 90% of the tabs and tools included and we were migration 1-2k people. I could potentially see the need for separating projects and doling out tasks around the 5k+ mark but the online GUI ultimately caused more confusion than anything else.

About Company

Company Description

Updated 24th March 2025

IDERA focuses on data and databases as they understand its critical role powering businesses. A product range has been developed, designed with the database as a central part of the IT setup. These products provide solutions to manage the database lifecycle. DBAs and IT Operations professionals are thereby enabled to work efficiently, hence improving the design, build and running speed of the databases. A portfolio of free tools and learning materials is available, supporting the confident monitoring and managing of IT infrastructures, whether cloud-based or on-premises. IDERA is a part of Idera, Inc, a corporation boasting multiple global B2B software productivity brands. The solutions from these brands empower technical users by allowing them to accomplish more in less time. The Idera Inc's brands are divided into three categories- Database Tools, Developer Tools, and Test Management Tools. These products have earned the support of millions of community members and are used by a multitude of customers worldwide, in sectors including healthcare, financial services, retail, and technology.

Company Details

Updated 29th April 2025
Company type
Private
Year Founded
2003
Head office location
Houston, United States
Number of employees
51 - 200
Website
http://www.idera.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MSPComplete
Performance of MSPComplete Across Market Features

MSPComplete Likes & Dislikes

Like

Fantastic documentation, advanced options for particular migration scenarios, multiple migration scenarios supported, development keeps pace with Microsoft's changes, excellent support

Like

Integration and support for an incredible number of systems. If it isn't on the list, IMAP is available as well.

Like

Its ease of use. Everything is straight forward and clean in the dashboard.

Dislike

Deployment Pro only re-configures Outlook - leaves a lot to be desired.

Dislike

GUI. It's so convoluted and overbuilt.

Dislike

Honestly nothing it does everything we need.

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Peer Discussions

MSPComplete Reviews and Ratings

4.8

(15 Ratings)

Rating Distribution

5 Star
67%
4 Star
27%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Planning & Transition

0.0

Delivery & Execution

5.0

Integration & Deployment

4.8

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Lead Infrastructure Engineer
    1B-10B USD
    Miscellaneous
    Review Source

    Best Office 365 migration tool available

    5.0
    Nov 18, 2020
    Bit-Titan has been our primary tool for cloud infrastructure migrations for a few years. We had tried several others, and none have had the functionality and ease of use that Bit-Titan provides. Their documentation is outstanding, advanced features are available for particular migration scenarios, the support team responds and escalates quickly, and the development team has made significant strides to ensure their software is up to date with Microsoft's rapidly changing environment.
  • Field Engineer
    <50M USD
    Miscellaneous
    Review Source

    BitTitans Products have been some of the most amazing I have ever used

    5.0
    Nov 17, 2020
    This product is amazing and super easy to use! We have used this software to deploy to multiple clients and this product is constantly evolving on features and making things better day by day.
  • COO
    <50M USD
    IT Services
    Review Source

    Great tool for non-standard migration scenarios

    5.0
    Nov 17, 2020
    Saved us several hours on non-standard migration scenarios, Novell and Hosted Exchange. Also tied in really nicely with our Distribution Partner's provisioning system.
  • Project Success Technologist
    <50M USD
    IT Services
    Review Source

    Migrated without Dataloss

    5.0
    Nov 19, 2020
    Smooth migration and very great support. Genuine data got migrated without data loss as articled in their support documents
  • Senior Microsoft Solutions Consultant
    <50M USD
    IT Services
    Review Source

    Worth it every time

    5.0
    Nov 17, 2020
    BitTitian products help the migration process go so much smoother, save a ton of time and their documentation is stellar!
Showing Result 1-5 of 15

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