Name: NetScaler
Rating: 4.5 (298 reviews)

Overview

Product Information on NetScaler

Updated 13th October 2025

What is NetScaler?

NetScaler is a software that provides application delivery, load balancing, and security solutions for data centers and cloud environments. The software is designed to optimize the performance and availability of business applications by managing and distributing network traffic across multiple servers. NetScaler offers features such as application acceleration, SSL offloading, web application firewall, content switching, and advanced analytics for monitoring application health and user experience. The software addresses business challenges related to application performance, scalability, and security by enabling efficient traffic management, protecting against cyber threats, and ensuring uninterrupted application access for users. NetScaler supports integration with various cloud platforms and on-premises infrastructure, facilitating flexible deployment options for different IT environments.

Overall experience with NetScaler

IT ASSOCIATE

1B - 3B USD, IT Services

FAVORABLE

“NetScaler Offers Superior Security and Flexible Deployment”

5.0

Jan 15, 2025

NetScaler delivers applications with secure user connections and provides ZTNA for the users. WAF protection and Bot defence can we use for the reverse proxy application. Achieve various features like VDI Gateway, SSL VPN, RDP Proxy, SSL Offload, Content switching, AAA(Authentication, Authorization and Auditing) and Endpoint Analysis. Available with Various models offering like MPX-Hardware, VPX- Virtual etc...

SOFTWARE ENGINEER

1B - 3B USD, Miscellaneous

CRITICAL

“Very poor firewall service with slow connection ”

3.0

Dec 15, 2022

This firewall is embedded in our IT processes to protect from virus and malwares. It allows all employees to securely access web as this has a work from home feature which makes is seamless to use

About Company

Company Description

NetScaler, currently a component of the Cloud Software Group, provides comprehensive application delivery and security solutions that simplify and automate processes across both on-premise and cloud platforms. The primary aim is to deliver resilient and secure applications, maintaining peak application performance despite the nature of the application and the underlying infrastructure. This focus particularly is essential for organizations transitioning to hybrid or multi-cloud systems, ensuring optimal application experiences for all stakeholders.

Company Details

Company type

Private

Year Founded

2001

Head office location

Santa Clara, United States

Number of employees

501 - 1000

Website

www.netscaler.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: NetScaler

Deciding Factors: NetScaler Vs. Market Average

Performance of NetScaler Across Market Features

NetScaler Likes & Dislikes

1- Premium Security feature 2-Bundled along with VDI License 3-Deployment flexibility with Migration capabilities

1) I like work from home feature that is embedded in this. It allows accessing multiple webapps by connecting to VPN 2) The price of this application is much cheaper than its competitors 3) The platform is easy to use and any new user can get easily onboarded

The main features of NetScaler that I find mostly used are the following - SSL Offloading - GSLB - Security Updates - NetScaler Gateway Majority of our customers have web applications that they want to load balance and they are using HTTPS. NetScaler reduces the utilization of web servers due to its SSL offloading capability. GSLB is also widely used as they are looking for a seamless load balancing solutions and DR solution for multiple sites. NetScaler also updates their security bulletin from time to time, ensuring customers that they are being secured from all vulnerabilities. Lastly, the majority of CVAD customers we have also purchased NS Gateway to secure their CVAD sessions using its ZTNA principle that the gateway uses.

1- Vulnerability identified in every quarter and recommending to upgrade 2- Only NetScaler engineers will deploy and manage easily 3- Logging limitations and need additional monitoring tool for details insight view

1) The connection to VPN is super slow and annoying at times 2) Cross-functionality across different types of devices is a challenge 3) There is downtime in usage of this application at time which impacts productivity 4) Interface is easy to use

Mostly the technical support is the one I dislike the most. Particularly frontline support. We had problems with it from time to time. However, their escalation team is better. Aside from that, the pricing is something that not only customers, but us as partners dislike. The new licensing model may not be good for small to medium businesses.

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Peer Discussions

NetScaler Reviews and Ratings

Recommended Gartner Insights

Market Guide for Cloud Web Application and API Protection

1B-10B USD

IT Services

Review Source

NetScaler Offers Superior Security and Flexible Deployment

SYSTEMS ENGINEER

<50M USD

NetScaler ADC: One of the Leaders for a Reason

4.0

Nov 5, 2024

What makes NetScaler to be one, if not, the best Application Delivery Controller is that it optimizes application delivery to end users with excellent performance gains. Aside from the application's performance, it will also be secure. NetScaler has been one of the leading ADCs in the market and a lot of our customers continue to use it for those reasons. However, due to the recent acquisition by CSG, it may have become a bit pricey for our small to medium customers.

Architect

Transportation

New Licensing Model Brings Potential to the Product

Oct 8, 2024

Product easy to use with advanced options. While last year it changed names and ways of working, bringing confusion, these last few months with the new licensing model look like they may finally be on the right path. Having close interactions with PMs moving forward will also bring value. We are still missing some built-in intelligence to interact between different NetScaler setups in the same organization or ECH to improve additional security.

ASSOCIATE PROGRAM MANAGER

50M-1B USD

Banking

Exploring Advanced Features of Top-End Load Balancer Devices

Aug 19, 2024

Best load balancer device with add-on features like centralized management, preparedness automation, and the ADC.

IT SERVICES ASSOCIATE

Telecommunication

Fortifying Web Applications Against Cyber Threats with Citrix WAF

Apr 4, 2024

Citrix WAF is an essential security solution for safeguarding online applications from a variety of cyber attacks. Its powerful features, including as real time traffic analysis, customized security rules, and extensive threat detection capabilities, provide enterprises piece of mind when it comes to the security and availability of online applications.