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  3. NetScaler
Logo of NetScaler

NetScaler

byNetScaler
in
4.5
Market Presence: Cloud Web Application and API Protection, Application Delivery Controllers

Overview

Product Information on NetScaler

Updated 13th October 2025

What is NetScaler?

NetScaler is a software that provides application delivery, load balancing, and security solutions for data centers and cloud environments. The software is designed to optimize the performance and availability of business applications by managing and distributing network traffic across multiple servers. NetScaler offers features such as application acceleration, SSL offloading, web application firewall, content switching, and advanced analytics for monitoring application health and user experience. The software addresses business challenges related to application performance, scalability, and security by enabling efficient traffic management, protecting against cyber threats, and ensuring uninterrupted application access for users. NetScaler supports integration with various cloud platforms and on-premises infrastructure, facilitating flexible deployment options for different IT environments.

NetScaler Pricing

NetScaler software offers a pricing model that is typically based on subscription licensing, with costs influenced by factors such as deployment type, throughput capacity, and feature set requirements. The software may be available in different editions that provide varying levels of functionality and performance, and pricing can be adjusted for virtual, cloud, or hardware appliance formats.

Overall experience with NetScaler

IT SECURITY & RISK MANAGEMENT ANALYST
1B - 3B USD, Telecommunication
FAVORABLE

“Deep web protection comes with a steep learning curve”

5.0
Jun 8, 2026
We implemented the NetScalers to secure our web facing applications, while it requires a pretty high skilled engineering team to implement, the level of protection, low latency, and deep API validation it offers are outstanding. If your organisation requires it, NetScaler CWAAP provides some of the best web application security on the market.
SOFTWARE ENGINEER
1B - 3B USD, Miscellaneous
CRITICAL

“Very poor firewall service with slow connection ”

3.0
Dec 15, 2022
This firewall is embedded in our IT processes to protect from virus and malwares. It allows all employees to securely access web as this has a work from home feature which makes is seamless to use

About Company

Company Description

Updated 24th July 2024

NetScaler, currently a component of the Cloud Software Group, provides comprehensive application delivery and security solutions that simplify and automate processes across both on-premise and cloud platforms. The primary aim is to deliver resilient and secure applications, maintaining peak application performance despite the nature of the application and the underlying infrastructure. This focus particularly is essential for organizations transitioning to hybrid or multi-cloud systems, ensuring optimal application experiences for all stakeholders.

Company Details

Updated 24th July 2024
Company type
Private
Year Founded
2001
Head office location
Santa Clara, United States
Number of employees
501 - 1000
Website
www.netscaler.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

NetScaler Reviews and Ratings

4.5

(299 Ratings)

Rating Distribution

5 Star
45%
4 Star
46%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
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  • IT SECURITY & RISK MANAGEMENT ANALYST
    1B-10B USD
    Telecommunication
    Review Source

    Deep web protection comes with a steep learning curve

    5.0
    Jun 8, 2026
    We implemented the NetScalers to secure our web facing applications, while it requires a pretty high skilled engineering team to implement, the level of protection, low latency, and deep API validation it offers are outstanding. If your organisation requires it, NetScaler CWAAP provides some of the best web application security on the market.
  • IT ASSOCIATE
    1B-10B USD
    IT Services
    Review Source

    NetScaler Offers Superior Security and Flexible Deployment

    5.0
    Jan 15, 2025
    NetScaler delivers applications with secure user connections and provides ZTNA for the users. WAF protection and Bot defence can we use for the reverse proxy application. Achieve various features like VDI Gateway, SSL VPN, RDP Proxy, SSL Offload, Content switching, AAA(Authentication, Authorization and Auditing) and Endpoint Analysis. Available with Various models offering like MPX-Hardware, VPX- Virtual etc...
  • SYSTEMS ENGINEER
    <50M USD
    IT Services
    Review Source

    NetScaler ADC: One of the Leaders for a Reason

    4.0
    Nov 5, 2024
    What makes NetScaler to be one, if not, the best Application Delivery Controller is that it optimizes application delivery to end users with excellent performance gains. Aside from the application's performance, it will also be secure. NetScaler has been one of the leading ADCs in the market and a lot of our customers continue to use it for those reasons. However, due to the recent acquisition by CSG, it may have become a bit pricey for our small to medium customers.
  • Architect
    1B-10B USD
    Transportation
    Review Source

    New Licensing Model Brings Potential to the Product

    4.0
    Oct 8, 2024
    Product easy to use with advanced options. While last year it changed names and ways of working, bringing confusion, these last few months with the new licensing model look like they may finally be on the right path. Having close interactions with PMs moving forward will also bring value. We are still missing some built-in intelligence to interact between different NetScaler setups in the same organization or ECH to improve additional security.
  • ASSOCIATE PROGRAM MANAGER
    50M-1B USD
    Banking
    Review Source

    Exploring Advanced Features of Top-End Load Balancer Devices

    5.0
    Aug 19, 2024
    Best load balancer device with add-on features like centralized management, preparedness automation, and the ADC.
...
Showing Result 1-5 of 299

Recommended Gartner Insights

  • Market Guide for Cloud Web Application and API Protection
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Reviewer Insights for: NetScaler
Deciding Factors: NetScaler Vs. Market Average
Performance of NetScaler Across Market Features

NetScaler Likes & Dislikes

Like

All in one protection. WAF, bot management, API protection, etc. Processes traffic with minimal latency in comparison to competition.

Like

1) I like work from home feature that is embedded in this. It allows accessing multiple webapps by connecting to VPN 2) The price of this application is much cheaper than its competitors 3) The platform is easy to use and any new user can get easily onboarded

Like

1- Premium Security feature 2-Bundled along with VDI License 3-Deployment flexibility with Migration capabilities

Dislike

Steep learning curve when configuring the WAF. Needs a lot of tuning otherwise will get hit with mammoth amounts of false positives.

Dislike

1) The connection to VPN is super slow and annoying at times 2) Cross-functionality across different types of devices is a challenge 3) There is downtime in usage of this application at time which impacts productivity 4) Interface is easy to use

Dislike

1- Vulnerability identified in every quarter and recommending to upgrade 2- Only NetScaler engineers will deploy and manage easily 3- Logging limitations and need additional monitoring tool for details insight view