Overview
Product Information on NewgenONE Platform
What is NewgenONE Platform?
NewgenONE Platform Pricing
Overall experience with NewgenONE Platform
“Scalable Platform Allows Customization and Self-Service Changes After Launch”
“Document management solution vs. workflow management tool”
About Company
Company Description
Newgen is a company that specializes in providing a unified platform for digital transformation. This includes capabilities in process automation, content services and communication management. Its low code application platform is relied on globally, allowing businesses to develop and deploy complex, content-driven applications on the cloud. Newgen serves several uses cases across industries and is equipped to handle everything from onboarding to service requests and lending to underwriting, all in a fast and agile manner.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: NewgenONE Platform
Deciding Factors: NewgenONE Platform Vs. Market Average
NewgenONE Platform Likes & Dislikes
Flexibility of the system - Didn't have a requirement that we had that they couldn't support in some way Platform - Not new software, but can build onto it with user interface concepts, in addition to custom coding capabilities Scalability - Can add other benefits onto the platform as needed Self-service - Team can make changes if need be, to the platform once you go live Team - Really tried to go above and beyond to partner with us throughout the process
Capability of Omnidocs as a document management platform. As a DMS, its pioneer tool and easy to integrate with other technoloy.
Flexibility - The platform enables us to tailor workflows to our specific needs. Scalability - As our business grows and evolves, the platform scales with us. We can easily build more workflows and expand functionality to support changing processes and requirements.
Worldwide team - Occasionally had some challenges around time zones and scheduling availability
Workflow capabilities are not upto the mark not easy to customize as per workflow or business needs; specifically for finance and accounts workflow w.r.t. indian taxation etc.
Geographically disparate team - Some scheduling and availability conflicts with our core Project and Development teams.
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Peer Discussions
NewgenONE Platform Reviews and Ratings
- Director of Operations<50M USDServices (non-Government)Review Source
Scalable Platform Allows Customization and Self-Service Changes After Launch
Use case - Was very complex (including many detailed, technical requirements) Stakeholders - Many internal and external stake holders Special cases - Needed to be taken into account Flexibility - Was able to staff up where needed to accommodate everything noted above Overall - Newgen handled all of the above well with a true partnership. - Director of IT<50M USDServices (non-Government)Review Source
Complex Technical and Functional Needs Managed
Our implementation was complex with many technical and functional requirements and diverse stakeholder needs. Despite some early growing pains, the Newgen team remained flexible, responsive, and consistently accommodated us well. - IT MANAGER<50M USDInsurance (except health)Review Source
NewgenONE Delivers Flexibility Amid Feedback on Complexity and Lag Issues
Overall, users find NewgenONE effective and flexible for automating complex workflows with strong integration, though the UI and implementation complexity sometimes draw criticism. - IT Manager1B-10B USDBankingReview Source
Support Team Provided Helpful Assistance and Simplified Design Enhanced Experience
I had an excellent experience with their support team. Their organization exemplified patience and professionalism. - Software Developer50M-1B USDBankingReview Source
Newgen Software Platform Noted For Reliability And Efficiency In Business Automation
Newgen Software delivers a robust, enterprise grade platform known for reliability, scalability and superior performance. It's product streamline the business processes with powerful automation and intelligent workflow. Commitment to high quality solutions that enhance overall efficiency of business workflows.