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Logo of Nuvei

Nuvei

byNuvei
in
5.0

Overview

Product Information on Nuvei

Updated 13th October 2025

What is Nuvei?

Nuvei is a payment processing software designed to support businesses in managing transactions across various channels and geographies. The software provides solutions for accepting global payments, optimizing payment routing, and facilitating alternative payment methods. It offers functionalities for fraud prevention, real-time analytics, and managing merchant accounts. Nuvei enables integration with e-commerce platforms, point-of-sale systems, and mobile applications, addressing the business need for secure and scalable payment solutions. The software is oriented towards improving payment conversion rates, supporting multiple currencies, and delivering settlement services to streamline financial operations for organizations engaging in both online and in-person commerce.

Nuvei Pricing

The Nuvei software offers a pricing model that typically involves transaction-based fees where charges are applied per payment processed, along with potential monthly account fees depending on the selected plan and usage level. Additional costs may apply for specific features or services such as international payments, chargebacks, or currency conversion, and pricing can vary based on business requirements and volume of transactions.

Overall experience with Nuvei

Product Manager
250M - 500M USD, Banking
FAVORABLE

“Nuvei is a great resource!”

5.0
Oct 17, 2024
Even things that aren't perfect are fixed or addressed eventually. I feel like my feedback is heard and acted on.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 8th August 2024

Headquartered in Montreal, Canada, Nuvei allows companies to accept global and local payments and offer various forms of payouts. Nuvei also offers card issuing, banking, risk and fraud management services. Nuvei's local acquiring connects businesses to customers all over the world

Company Details

Updated 8th August 2024
Company type
Public
Year Founded
2003
Head office location
Montréal, Canada
Number of employees
1001 - 5000
Website
https://www.nuvei.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Nuvei
Performance of Nuvei Across Market Features

Nuvei Likes & Dislikes

Like

How in depth/customizable it is. The responsiveness of our account manager to problems/inquiries Nuvei's willingness to do do specific trainings/adjustments based on things we've reached out about.

Like

The product is easy to use. The product meets our needs. The service team is connected and engaged with us. When we have encountered problem, they are quick to reply and support and troubleshoot.

Dislike

Sometimes slacks get lost in the shuffle and we need to resend them to get our answers It seems there is some confusion on what version different companies have which causes confusion on answers to our questions sometimes Changes aren't always communicated internally it seems, so there has been some confusion about certain features.

Dislike

We have had a few challenges with login set ups (but support has been quick) There have been some challenges with differing calendar holidays so expectations and forecasting have had to be adjusted.

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Peer Discussions

Nuvei Reviews and Ratings

5.0

(2 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Product Manager
    50M-1B USD
    Banking
    Review Source

    Nuvei is a great resource!

    5.0
    Oct 17, 2024
    Even things that aren't perfect are fixed or addressed eventually. I feel like my feedback is heard and acted on.
  • Assistant Treasurer Operations
    1B-10B USD
    Travel and Hospitality
    Review Source

    The Ease of Use and Engagement with Nuvei's Service Team

    5.0
    Oct 16, 2024
    Nuvei has been a great partner. They have been very engaged with us and eager to learn about our business so that they can support and provide suggestions on improving our payment flow. They have worked alongside over the last few years as they have become embedded in our success.
Showing Result 1-2 of 2

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