Okta Customer Identity

byOkta
in
4.6
2025
Market Presence: Access ManagementUser Authentication

Overview

Product Information on Okta Customer Identity

Updated 13th October 2025

What is Okta Customer Identity?

Okta Customer Identity is a software that provides authentication and authorization capabilities for businesses to manage and secure customer access to applications and digital services. The software offers features including single sign-on, multi-factor authentication, user lifecycle management, and API access controls. Okta Customer Identity enables organizations to streamline registration and login experiences, protect customer accounts, and ensure compliance with security requirements. The software supports integration with various platforms and applications, offering tools for developers to embed identity functionality into their products. It addresses business needs related to user management, data security, and frictionless customer access across digital channels.

Overall experience with Okta Customer Identity

MANAGER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

Okta Verify Enhances Security But Occasional Lag and Log-In Repeatedness Noted

5.0
Jun 16, 2025
Okta verify keeps me and my entire company's identities and personal data safe through its comprehensive services and two-way factor identity features that prevents fraud and cyber threats.
DIGITAL PRODUCT OWNER
250M - 500M USD, Manufacturing
CRITICAL

Powerful security tool with great features but complex to implement

3.0
Jul 10, 2023
Good MFA solution but could be easier to implement and better documented

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Access Management

About Company

Company Description

Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.

Company Details

Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Okta Customer Identity
Deciding Factors: Okta Customer Identity Vs. Market Average
Performance of Okta Customer Identity Across Market Features

Okta Customer Identity Likes & Dislikes

Top Okta Customer Identity Alternatives

4.5
(1368 Ratings)
4.6
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4.6
(776 Ratings)

Peer Discussions

Okta Customer Identity Reviews and Ratings

4.6

(400 Ratings)

Rating Distribution

5 Star
58%
4 Star
37%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
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  • MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Okta Verify Enhances Security But Occasional Lag and Log-In Repeatedness Noted

    5.0
    Jun 16, 2025
    Okta verify keeps me and my entire company's identities and personal data safe through its comprehensive services and two-way factor identity features that prevents fraud and cyber threats.
  • System Engenier
    1B-10B USD
    IT Services
    Review Source

    Integración Disponible con Herramientas Privadas y Open Source

    5.0
    Jun 16, 2025
    Es posible integrarlo con todas las herramientas que utilices, ya sean herramientas privadas o opensource
  • ENGINEER
    <50M USD
    Software
    Review Source

    Biometric Login Simplifies Access But Hidden Verification Windows Cause Frustration

    5.0
    Jun 16, 2025
    manly used this Okta on our work environment. We've recently switched from other product to this. It integrates great with other apps.
  • ADMINISTRATIVE ASSISTANT
    <50M USD
    Telecommunication
    Review Source

    Consistent Performance and Time-Saving Identity Verification Across Multiple Applications

    5.0
    Jun 16, 2025
    My overall experience has been great. I have not had any issues with the platform since I started using it.
  • ENGINEERING MANAGER
    50M-1B USD
    IT Services
    Review Source

    Okta Identity Cloud Excels in Reliability

    5.0
    Jun 24, 2025
    Okta Customer Identity Cloud provides a reliable and secure authentication platform that helps us manage user identities at scale. Integration with our application has been smooth, and features like social login, MFA, and customizable flows are valuable for improving both the experience and security.
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Showing Result 1-5 of 398

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