Overview
Product Information on Okta Customer Identity
Updated 13th October 2025
What is Okta Customer Identity?
Okta Customer Identity Pricing
Overall experience with Okta Customer Identity
PRODUCT MANAGER
50M - 250M USD, BankingFAVORABLE
“Multiple Device Compatibility With Occasional Delays In Push Notifications Noted”
Its reliable, user friendly, and everyone in our organization has been able to use it without any problems.
Product Team Lead
500M - 1B USD, IT ServicesCRITICAL
“A great product, however require greater effort to gain customer satisfaction”
It has been a great experience using the product, given that Auth0 is a trusted Identity product, we have not much complains benefiting from the features that the product is getting us. It is up to standard, and we have not much worry to get the platform into production usage.
However, Auth0 is not very flexible as a company to deal with better customer support when it comes to providing better value for the price that we have paid, instead hard contractual terms are being pushed while we attempt to negotiate for an exchange of knowledge for a few certain dormant months of the service (which was also paid for).
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
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About Company
Company Description
Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.
Company Details
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Okta Customer Identity
Deciding Factors: Okta Customer Identity Vs. Market Average
Performance of Okta Customer Identity Across Market Features
Okta Customer Identity Likes & Dislikes
The abundance of Identity features, great in assisting businesses to adopt identity services very quickly.
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Negotiation with business counterpart has not been as smooth as always, understand that this is a business setting but would definitely expect more from Auth0 accomodating some help required.
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Okta Customer Identity Reviews and Ratings
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- PRODUCT MANAGER50M-1B USDBankingReview Source
Multiple Device Compatibility With Occasional Delays In Push Notifications Noted
Its reliable, user friendly, and everyone in our organization has been able to use it without any problems. - ENGINEERING MANAGER50M-1B USDIT ServicesReview Source
Okta Identity Cloud Excels in Reliability
Okta Customer Identity Cloud provides a reliable and secure authentication platform that helps us manage user identities at scale. Integration with our application has been smooth, and features like social login, MFA, and customizable flows are valuable for improving both the experience and security. - MANAGER50M-1B USDSoftwareReview Source
Effective Identity Management via Multifactor Authentication
Implemented in my current organization, It helps to manage user identities for their digital applications by multi factor authentication (MFA). - FINANCE ASSOCIATE50M-1B USDServices (non-Government)Review Source
Enhancing Security with Real Time Identity Protection Software
A single authentication tool that improves security so that users can get real time identity protection. - SECURITY ASSOCIATE-IAM<50M USDIT ServicesReview Source
Okta-SSO MFA, on the cloud, hassle-free
Excellent product. Easy to setup and smooth administration, no fuss over deployment since it is a SaaS based solution.
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