Overview
Product Information on Okta Customer Identity
Updated 13th October 2025
What is Okta Customer Identity?
Okta Customer Identity Pricing
Overall experience with Okta Customer Identity
Associate
10B - 30B USD, Insurance (except health)FAVORABLE
“Scalable and secure identity platform with strong API integration, but requires careful initial setup”
Product Team Lead
500M - 1B USD, IT ServicesCRITICAL
“A great product, however require greater effort to gain customer satisfaction”
About Company
Company Description
Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.
Company Details
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Okta Customer Identity Reviews and Ratings
- Associate10B+ USDInsurance (except health)Review Source
Scalable and secure identity platform with strong API integration, but requires careful initial setup
We implemented Okta Customer Identity for managing external user authentication across multiple applications. Overall, the platform is stable, scalable, and integrates well with modern architectures (APIs, microservices). We primarily used it for SSO and OAuth.OIDC flows, and MFA enforcement. The setup required some initial learning, especially around policies and flows, but once configured, it has been reliable with minimal downtime. It significantly reduced custom authentication logic on our side and improved security posture
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