• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Okta Identity Governance
Logo of Okta Identity Governance

Okta Identity Governance

byOkta
in Identity Governance and Administration
4.2

Overview

Product Information on Okta Identity Governance

Updated 13th October 2025

What is Okta Identity Governance?

Okta Identity Governance is a software designed to manage and automate identity and access processes within organizations. It enables businesses to control user access to applications and data by providing tools for access request workflows, certification campaigns, policy enforcement, and privilege management. The software offers features such as automated user provisioning and deprovisioning, role-based access controls, detailed audit trails, and reporting capabilities. It aims to help organizations address compliance requirements, reduce security risks associated with manual access management, and maintain an accurate overview of user permissions across systems. Okta Identity Governance integrates with cloud and on-premises applications to streamline identity governance across diverse environments.

Okta Identity Governance Pricing

Okta Identity Governance software utilizes a subscription-based pricing model, typically structured per user, per month. The pricing is determined by the number of users and selected features, with various tiers available to accommodate different organizational requirements. Additional modules and advanced functionalities may be offered as optional add-ons for extra fees. Contract terms and volume-based discounts can influence the overall pricing structure.

Overall experience with Okta Identity Governance

Sales Manager
500M - 1B USD, IT Services
FAVORABLE

“Solid Security and Integrations Balanced by Limited Workflow Customization Flexibility”

4.0
May 4, 2026
We have been using OKTA Identity Governance for some time now and overall our experience has been outstanding. The platform is reliable, easy to use, and offers strong governance capabilities that help us manage identities and access efficiently (considering that we have more than 1000 employees in our company). We particularly appreciate the wide range of integrations and the solid security framework, which make it a great fit for our environment. The user experience is generally smooth and intuitive, enabling quick adoption across teams.
Director, Information Security
30B + USD, IT Services
CRITICAL

“Implementation Insights and Limitations Experienced During Okta IGA Migration Process”

3.0
Aug 28, 2025
In the process of implementing Okta IGA I hold a multifaceted role: I am part of the information security team, assisting with the implementation, reviewing the rollout from a security perspective, and am also a consumer of Okta’s existing services. The base platform and 2FA solution are already widely used across nearly all our applications and have operated reliably for several years. For the IGA migration, we are engaged in design, requirements gathering, and review meetings. We are collaborating closely with the Okta services team to facilitate this transition, which involves a thorough review of our existing workflows and integrations, meticulous mapping of these processes to Okta IGA, and strategic planning for translating services. While the Okta team demonstrated precision in understanding our processes, the business requirements document they delivered did not meet my expectations for detail and lacked the comprehensive level I anticipated. Our organization has definitively decided to transition to Okta after a comprehensive evaluation, with cost being the overriding factor. Our pre-existing relationship as a customer of Okta’s two-factor authentication solution also influenced the decision. The process involved key stakeholders, including our CIO and CISO. The entertainment industry, which we are part of, experienced significant financial pressure due to events like the writers’ strike, making cost not only the primary driver but also the secondary and tertiary drivers. When revenue is impacted, all cost centers undergo intense scrutiny. Early indicators from our development environment show that for basic functions, there is a clear one-to-one mapping. Okta IGA currently addresses approximately 65% of our organizational requirements, and we consider the ROI positive, particularly in terms of the cost reduction achieved.

About Company

Company Description

Updated 7th December 2023

Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.

Company Details

Updated 31st October 2023
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
https://www.okta.com

Do You Manage Peer Insights at Okta?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Okta Identity Governance Alternatives

Logo of Identity Security Cloud
1. Identity Security Cloud
4.8
(804 Ratings)
Logo of ManageEngine ADManager Plus
2. ManageEngine ADManager Plus
4.6
(401 Ratings)
Logo of Saviynt Identity Cloud
3. Saviynt Identity Cloud
4.8
(393 Ratings)
View All Alternatives

Peer Discussions

Okta Identity Governance Reviews and Ratings

4.2

(30 Ratings)

Rating Distribution

5 Star
50%
4 Star
30%
3 Star
20%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sales Manager
    50M-1B USD
    IT Services
    Review Source

    Solid Security and Integrations Balanced by Limited Workflow Customization Flexibility

    4.0
    May 4, 2026
    We have been using OKTA Identity Governance for some time now and overall our experience has been outstanding. The platform is reliable, easy to use, and offers strong governance capabilities that help us manage identities and access efficiently (considering that we have more than 1000 employees in our company). We particularly appreciate the wide range of integrations and the solid security framework, which make it a great fit for our environment. The user experience is generally smooth and intuitive, enabling quick adoption across teams.
  • Analyst II
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Unified System Eases Access Management While Advanced Reviews Remain Complex to Configure

    5.0
    Apr 10, 2026
    OIG has been a strong and customizable/flexible tool for managing entitlements reviews, access and guarantees just-in-time and sufficient permissions. Allows a centralize platform for multiple purposes including a good of automation with user-friendly 3rd party connections by APi
  • It Support Associate
    50M-1B USD
    Services (non-Government)
    Review Source

    Intelligent Identity Governance; Strengthens and Secures Community Access

    5.0
    Feb 13, 2026
    Its large integration ecosystem whereby it connects seamlessly with a wide range of SaaS and enterprise platforms. The improved compliance and accountability ensuring that only authorized users access sensitive community data. It offers centralized identity and access visibility which then improves operational transparency by indicating who accessed the databases , collaboration tools or engagement portals.
  • Systems Engineer
    50M-1B USD
    Media
    Review Source

    Communication and API Limitations Create Hurdles Despite Significantly Improved User Experience Features

    4.0
    Sep 24, 2025
    I am a big fan of the service and center many of my projects around it. I leave off a single star because of a few glaring issues that prevent me from using the product to the fullest extent, specifically with relation to communication; to end users and via the API
  • IT Associate
    1B-10B USD
    Software
    Review Source

    OIG Experience Faces Usability Challenges With Certification And Request Type Features

    4.0
    Sep 25, 2025
    The overall experience is clunky and in need of significant changes. OIG at its core has the potential to have more features, things like delegations, changes for app owners, and improvements to the certification components. There are no slack reminders for certifications and we have to manually run them. The unification of Request Types V1 and Request Types V2 will definitely help the overall experience for both admins and users. Some other key items that an help users is the ability to know what apps they have requested without having to request it again, and if they did request it again they would get notified. There should also be a tool to help migrate items from request type V1 over to request type v2, if it uses AI, then that would be ideal. Another item that could be helpful would be a decision solution that helps admins decide which request type would be most useful based on the type of criteria needed for requests. In the certification space, it would also be ideal to help pre-create certain certification types.
Showing Result 1-5 of 30

Recommended Gartner Insights

  • Market Guide for Identity Governance and Administration
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Okta Identity Governance
Reviewer Insights for: Okta Identity Governance
Performance of Okta Identity Governance Across Market Features

Okta Identity Governance Likes & Dislikes

Like

What I like most about the product are its strong identity governance capabilities, particularly in access reviews and lifecycle management, its wide range of integrations with both cloud and on-prem applications, and its intuitive, user-friendly interface that allows for quick adoption across teams.

Like

The most significant factor that led to the selection of Okta was its cost-effectiveness. This was an overwhelming primary driver for our organization, influenced by significant cost pressures within our industry. The existing relationship with Okta, having already been a customer using their two-factor authentication (2FA) solution, also played a role in the decision-making process. Their 2FA platform has consistently worked well for our applications over several years, providing a reliable foundation. Another positive aspect identified is the relative ease of implementation. For many of the basic identity governance functions, Okta offers a straightforward, one-to-one mapping of requirements. This simplicity in handling fundamental tasks streamlines the migration process from our previous system. Furthermore, the user interface (UI) is very straightforward, contributing to a positive user experience. This ease of use extends to their existing 2FA product as well, which is also characterized by a simple UI. While I acknowledge that a simpler UI can be a direct result of fewer features in comparison to more comprehensive IGA solutions, the current straightforwardness is a definite benefit. From a return on investment (ROI) perspective, Okta is anticipated to deliver value by covering approximately 65% of our targeted needs. This percentage, combined with the significant cost reduction achieved by transitioning to Okta, means that the product is indeed meeting our organization's expectations in terms of value delivery for the price. This aspect, particularly the cost savings, was the primary motivation for the entire transition.

Like

Easy usability along with multiple integration flexibility operating in a single unified system.

Dislike

What I dislike most about the product are some areas of UI complexity that can make certain tasks less intuitive, limited flexibility when customizing specific workflows, and occasional challenges in advanced configurations that may require additional effort or support.

Dislike

My main dislikes revolve around Okta's capabilities, particularly in comparison to more robust solutions. Okta is considered IGA Lite because it is not a full-fledged IGA solution. While ease of implementation is straightforward, it struggles in areas like complex access certifications or granular controls for governance. We will need to do some work to make Okta fit our specific needs, as these were known missing features during evaluation, and I am seeing that come true. For access reviews, it's not as robust, and it cannot handle very complex access certifications with multiple conditions across multiple identity sources. Its controls are not as granular; they tend to be broad, and anything specific needs to be custom-coded. I wish the tool had more advanced access certification capabilities, perhaps reaching a B-plus level rather than its current C-plus/B-minus level. It is also less capable of handling as many Boolean questions, which is other products sweet spot. From a customization perspective, external custom code is required for some packages, and while reimagining workflows from our previous tool to Okta is a minor inconvenience, the concern is how future vendor upgrades will impact this custom code, potentially leading to more coding or loss of functionality. Another specific pain point is the lack of capability for complex password checking, such as searching for keywords or maintaining a bad word list for passwords, which is something we need as an entertainment company. Finally, I believe Okta might be trying to get too broad and deep at the same time by moving into IGA and ISPM (Identity Security Posture Management) after acquiring companies like Sparc. They haven't fully fleshed out the ISPM function or defined a serious direction, making me wonder if the same lack of focus applies to the IGA space, considering its less feature-rich offering and unclear product roadmap.

Dislike

There is some complexity involved in advanced configuration actions for certification reviews like being able to control approve or reject actions with not just remove for a resource. Might be good to have options of calling delegated flows for further actions