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OneDrive

byMicrosoft
in Document Management
4.5

Overview

Product Information on OneDrive

Updated 13th October 2025

What is OneDrive?

OneDrive is a cloud-based software designed for file storage, sharing, and synchronization across devices. It enables users to securely store documents, photos, and other files, and access them from desktop, mobile, or web platforms. The software offers features such as real-time collaboration, version history, and integration with productivity tools, supporting productivity and workflow management. OneDrive addresses business challenges related to data accessibility, remote collaboration, and backup by allowing organizations to manage files centrally, facilitate team communication, and protect against data loss. Advanced security features help safeguard sensitive information, while integration with other enterprise solutions streamlines day-to-day operations.

OneDrive Pricing

OneDrive software uses a subscription-based pricing model with multiple plans based on storage capacity and features offered. Options typically include individual and family subscriptions, as well as business-oriented plans that are structured per user per month, with varying storage limits and collaboration features depending on the selected tier.

Overall experience with OneDrive

SOFTWARE ENGINEER
250M - 500M USD, Software
FAVORABLE

“OneDrive makes Secure Storage and Instant Access Effortless”

5.0
Nov 26, 2025
Honestly, OneDrive has been super reliable for me so far. I just save all my important files in my OneDrive Folder and never have to worry about losing anything, it's way easier than messing with local backups. The way it hooks into Windows File Explorer is so smooth, so grabbing an Excel Sheet or a report feels no different than opening something straight on my desktop. Sync is fast and doesn't get in the way, even when switching between laptops or working offsite. If I ever have a laptop crash or need to work somewhere new, I can just log into OneDrive and everything's there, no panic about missing docs or having to redo reports. Peace of mind is hard to beat. Overall, it superbly handles all my project storage and keeps my workflow simple and secure.
MANAGING DIRECTOR
<50M USD, IT Services
CRITICAL

“OneDrive Provides Easy External Sharing But Occasional Sync Issues Persist”

3.0
Nov 10, 2025
We use OneDrive as our secondary file storage as it is not as intuitive and reliable as others. It feels a bit more clunky in comparison, although is a bit better for sharing folders and files with external customers.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About OneDrive
Reviewer Insights for: OneDrive

OneDrive Likes & Dislikes

Like

It is very easy to access my files from anywhere without worrying if I left something on my work laptop. It's cool that i can just open my OneDrive folder and every file feels like it's local, no annoying delay or anything. Sync happens almost instantly so I don't really notice it, even with big excel trackers and reports. Plus, knowing all my data's backed up and safe makes work a lot less stressful.

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Like

Sharing files and folders with external customers works well e.g. to share a folder with them, allowing them to upload files. Integration with Windows Explorer, Excel, Word, etc. is fairly seamless, as would be expected from a Microsoft tool. Mobile experience is good - has a similar feel to the desktop.

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Like

I like that OneDrive is included with the Microsoft Suite. That was a selling point in making the decision on what cloud provider to migrate our data to. I like that everything is all administered in the same place in the admin portal.

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Dislike

There's not really anything to complain about this, but I'll say the web version is kinda slow sometimes compared to using files straight from File Explorer. Also, a couple of times, sync ran into issues, especially when I was using the mobile version of Excel from OneDrive when my internet was spotty, so I had some edits out of order until everything refreshed. But they are not a huge problem or anything, just stuff you notice once in a while.

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Dislike

OneDrive gets stuck syncing rather often and you sometimes have to check the online view rather than what's shown on the desktop. Some features rely on you having subscribed to the whole Microsoft 365 ecosystem.

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Dislike

It would be so nice if all the folders you have access to would automatically sync, and if there are folders you don't want to see in file explorer you could go into settings and hide them. This makes it tough when deploying in an office environment, because you have to manually sync everything for every user. Another challenge we have experienced is sync issues when one user has a file open and another wants to join and use/edit the file at the same time.

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Peer Discussions

What Your Peers Are Saying About OneDrive

Director of IT
Our company is looking for a centralized secure share solution. We've so far looked at Box and Egnyte.  We currently have OneDrive and want to see if we should expand on so that we could manage/monitor sensitive data.  We are at a crossroads.  Any insight?
Director of IT
I recommend looking at tools that your organization uses already and adding the centralized share solution use case as a requirement to one of them.  If your organization uses M365, then SharePoint may work or OneDrive.  If your organization uses Google suite, look in that portfolio for a solution. Such approach will bring additional benefits of reusing all other capabilities that are probably expected such as e-discovery, mobile access, access administration, license entitlement reviews etc. etc.
See Full Discussion
14 Dec 20253.1k Views10 Comments
Director of Corporate Development
What is your organization's retention policy for OneDrive? Are there industry benchmarks that I can refer to?
Analyst, Corporate Development
Every industry sector (and public sector) has different requirements for retention. Understand your organization's required period of retention, work closely with your legal department to come up with a data classification policy and SOP first. Based on that you can come up with a retention policy. Unfortunately it is not a simple process. Please ensure you get executive sponsorship for this as a first step since it would be a cross collaboration across departments.
See Full Discussion
4 Apr 2025672 Views1 Comment

OneDrive Reviews and Ratings

4.5

(2831 Ratings)

Rating Distribution

5 Star
52%
4 Star
42%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOFTWARE ENGINEER
    50M-1B USD
    Software
    Review Source

    OneDrive makes Secure Storage and Instant Access Effortless

    5.0
    Nov 26, 2025
    Honestly, OneDrive has been super reliable for me so far. I just save all my important files in my OneDrive Folder and never have to worry about losing anything, it's way easier than messing with local backups. The way it hooks into Windows File Explorer is so smooth, so grabbing an Excel Sheet or a report feels no different than opening something straight on my desktop. Sync is fast and doesn't get in the way, even when switching between laptops or working offsite. If I ever have a laptop crash or need to work somewhere new, I can just log into OneDrive and everything's there, no panic about missing docs or having to redo reports. Peace of mind is hard to beat. Overall, it superbly handles all my project storage and keeps my workflow simple and secure.
  • VP
    <50M USD
    Real Estate
    Review Source

    Balancing OneDrive Integration Benefits With Folder Sync and File Access Limitations

    4.0
    Nov 7, 2025
    OneDrive is a powerful tool and has a lot of capabilities. We implemented it to basically replace a file server in the early days of development. We have grown with it, and it has worked pretty well for our needs. If Microsoft could simplify the admin side and make it more straightforward and user friendly, I think it would help smaller organizations with their deployment.
  • EXECUTIVE DIRECTOR
    Gov't/PS/Ed
    Education
    Review Source

    OneDrive Encourages Collaboration But Faces Resistance and Formatting Constraints

    5.0
    Nov 19, 2025
    OneDrive enables our organization to share files and collaborate in meaningful and impactful ways; its utilization is only limited by the capacity of individuals to change business processes and culture to maximize the technology in pursuit of organizational goals.
  • Operations Executive
    1B-10B USD
    Retail
    Review Source

    Seamless Integration With Windows And Office 365 Eases File Access And Sharing

    5.0
    Sep 9, 2025
    It provides a seamless cloud storage with smooth integration accross windows and office 365. It gives us a special benefit to access the storage through our mobile devices. This makes the file sharing and collaboration easy, especially for teams working on documents. The automatic backup and sync features helps us keep our files safe and accessible from anywhere. It has the best interface and reliable performance which are beneficial for our organization.
  • SOFTWARE DEVELOPER
    50M-1B USD
    Insurance (except health)
    Review Source

    Strong Integration with Microsoft tools Enhances Collaboration but Raises Privacy Concerns

    4.0
    Nov 20, 2025
    A great cloud storage solution for use in a company environment with great integration with other Microsoft products such as Windows, Teams and 365.
...
Showing Result 1-5 of 3050

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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