It has been truly helpful in integrating our process from a manual to an automated process while not needing an it or coding background. Its flexibility and application to multiple areas in our company are helpful in us learning to expand and revamp our processes.

The product is marketed for its flexibility and the ease with which clients can customize their apps and reporting. I agree that the flexibility is a plus, but I have found the reporting and graphics to be subpar - clunky and not actually flexible in editing or additional needs. My biggest issue with the platform is that when you design your app, you have to really know how you want it to function and what type of reporting you want. If you don't, you cna end up with a lot of cumbersome workarounds and additional apps. This ends up making the whole process less than ideal and makes streamlined reporting very challenging.