Name: OpenText Access Manager (NetIQ)
Rating: 4.7 (75 reviews)

Overview

Product Information on OpenText Access Manager (NetIQ)

Updated 14th November 2025

What is OpenText Access Manager (NetIQ)?

OpenText Access Manager is a software designed to manage and secure digital identities and access privileges within enterprise environments. It offers features such as single sign-on, authentication, authorization, and policy enforcement for web applications and resources. The software streamlines user access by enabling centralized identity management and integrating with various authentication methods, including multi-factor authentication. It assists organizations in addressing the business problem of controlling and monitoring access to sensitive data and applications, reducing security risks, and meeting compliance requirements. OpenText Access Manager supports integration with on-premises and cloud environments, helping enterprises establish secure and scalable access controls for users and systems.

Overall experience with OpenText Access Manager (NetIQ)

Engineer

Gov't/PS/ED 5,000 - 50,000 Employees, Education

FAVORABLE

“Comprehensive Customization and Multi-Protocol Support Highlight Access Manager Solutions”

5.0

Jul 17, 2025

Access Manager Solutions are the ones that best fit our requirements due to all the customization options, the ability to read directories from other technologies, and the ability to perform authentication calculations for different scenarios.

IT Security Specialist

<50M USD, Services (non-Government)

CRITICAL

“Good prodcut, not easy to implement.”

3.0

Jan 10, 2019

The experience was good enough. Some problems with documentations. Support from the vendor and Channel was acceptable.

About Company

Company Description

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Company type

Public

Year Founded

1991

Head office location

Waterloo, Canada

Number of employees

10001+

Annual Revenue

3B-10B USD

Website

http://www.opentext.com

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Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenText Access Manager (NetIQ)

Deciding Factors: OpenText Access Manager (NetIQ) Vs. Market Average

Performance of OpenText Access Manager (NetIQ) Across Market Features

OpenText Access Manager (NetIQ) Likes & Dislikes

Support for multiple protocols, including new protocols like Open ID and OAUTH. You can continue using protoclos like WS Federation and SAML to integrate apps that don't support the new protocols. We can customize logins for different use cases with SSO integration. We can configure or brokering between protocols like Oauth and SAML to avoid asking our users for a double login. Directories of different technologies can be read to create attributes for SSO integrations. Virtual attributes can be created to generate some kind of logic in logins.

The whole capabilities to be integrated with the rest of the company platforms

The ability to consume objects from different sources (db, directories) and perform on-the-fly transactions and enable session transformations. The high level of customization allows us to create specific experiences for our users. An extensive catalog of APIs to create our own processes out of the box. First and second level support have quite a lot of experience in the product and in implementations.

When making any configuration you have to do a soft reset. Console screens and error messages should have a view more appropriate to the current user experience. Complexity in adding classes and contracts for integrations.

Lack of documentations, some difficulties opening cases with support.

Endpoints must be reset to release new application configurations. Third-level support may be a little slow. The process for requesting enhancements requires voting in support forums.

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Peer Discussions

OpenText Access Manager (NetIQ) Reviews and Ratings

Recommended Gartner Insights

Gov't/PS/Ed

Education

Review Source

Comprehensive Customization and Multi-Protocol Support Highlight Access Manager Solutions

IDENTITY AND PRIVACY MANAGER

Robust custom integrations and efficient performance limited by user experience

4.0

Jul 16, 2025

The product is very robust in terms of functionality and the ability to create custom integrations and features. It does not require excessive computing resources to provide good performance. The native look and feel is not very attractive and, in some ways, is not intuitive.

IT Manager

Government

Solid Product Performance and Excellent Support

Apr 14, 2025

The support people are very responsive and helpful. Our personal Rep has been very responsive and helpful with my many questions and crazy ideas over the last couple years.

IT Facility Administrator

<50M USD

Telecommunication

NetIQ Access Manager protects your business' identity from threats, both inside and out.

Mar 27, 2025

The pre-sales and technical support teams are outstanding - truly among the most professional and well-prepared I've ever encountered. If you ever need help, their support team responds quickly and efficiently. Everyone I've ever worked with at OpenText is highly knowledgeable, experts in their field, and they often resolve issues completely in just one remote support session. OpenText products are investments that allow an organization to create future-proof solutions.

Director of IT

50M-1B USD

Insurance (except health)

Strong MFA Solution Boosts User Protection

Apr 23, 2025

This product helps us to protect our users by implementing a strong MFA solution, fully integrateable and easy to administer solution

Overview

Product Information on OpenText Access Manager (NetIQ)

What is OpenText Access Manager (NetIQ)?

OpenText Access Manager (NetIQ) Pricing

Overall experience with OpenText Access Manager (NetIQ)

“Comprehensive Customization and Multi-Protocol Support Highlight Access Manager Solutions”

“Good prodcut, not easy to implement.”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenText Access Manager (NetIQ)

Deciding Factors: OpenText Access Manager (NetIQ) Vs. Market Average

Performance of OpenText Access Manager (NetIQ) Across Market Features

OpenText Access Manager (NetIQ) Likes & Dislikes

Top OpenText Access Manager (NetIQ) Alternatives

Peer Discussions

OpenText Access Manager (NetIQ) Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

OpenText Access Manager (NetIQ) Likes & Dislikes

Recommended Gartner Insights

Top OpenText Access Manager (NetIQ) Alternatives

OpenText Access Manager (NetIQ) Reviews and Ratings

Reviewer Insights for: OpenText Access Manager (NetIQ)

Performance of OpenText Access Manager (NetIQ) Across Market Features

Deciding Factors: OpenText Access Manager (NetIQ) Vs. Market Average

1. Okta Workforce Identity

2. Microsoft Entra ID

3. Ping Identity Platform

Comprehensive Customization and Multi-Protocol Support Highlight Access Manager Solutions

Robust custom integrations and efficient performance limited by user experience

Solid Product Performance and Excellent Support

NetIQ Access Manager protects your business' identity from threats, both inside and out.

Strong MFA Solution Boosts User Protection

4.7

(75 Ratings)

Rating Distribution

Customer Experience

Product Capabilities