Overview
Product Information on OpenText Communications (Exstream)
What is OpenText Communications (Exstream)?
OpenText Communications (Exstream) Pricing
OpenText Communications (Exstream) Product Images
Overall experience with OpenText Communications (Exstream)
“Great product for forms management”
“Improvement with time”
About Company
Company Description
OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.
Company Details
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Reviewer Insights for: OpenText Communications (Exstream)
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Performance of OpenText Communications (Exstream) Across Market Features
OpenText Communications (Exstream) Likes & Dislikes
Ease to contact support. Ease to integrate with our internal systems. The user community is very hepful. The professional services team and LOVE customer success teams have been amazing helping us move from on prem to the cloud. Also our account rep continues to be wonderful.
Customizable outputs Ability to condense jobs that exist on legacy platforms ability to share components
The tool helps us keep our communications in regulatory compliance. The results produced are consistent and deliver value to our customers.
Upgrades.
Poor efficiency with high number of forms in a given application Upgrade process is time consuming Frequency of upgrades prevents us from progressing on migration efforts.
1. Outage time for upgrades - we are in the cloud, we'd like zero downtime 2. Would like ease of integration with products outside of OpenText 3. Tickets sometimes take too long for response.
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OpenText Communications (Exstream) Reviews and Ratings
- IT Manager1B-10B USDInsurance (except health)Review Source
Great product for forms management
Everyone we work with from sales to support are helpful and friendly. They want to help us succeed. The process to upgrade on prem versions was time consuming. We are currently working to setup the cloud version of Exstream and begin moving our forms and jobs there. It's complex and takes a lot of effort amongst OT prof services, OT tech teams, and our tech/security teams. It's all new and challenging but will bring great benefits, especially in decreasing upgrade times. - DIRECTOR ENGINEERING - ENTERPRISE CONTEN50M-1B USDBankingReview Source
Communication is essential
Our team partners together. OT listens to our feedback and takes action - action that provides results. We frequently meet with them and are presented opportunities to meet with their senior leaders. - IT SERVICES ASSOCIATE<50M USDEnergy and UtilitiesReview Source
CMS
OpenText Provides Powerful, Scalable and Secure Content Management System (CMS) - CUSTOMER EXPERIENCE MANAGER50M-1B USDConstructionReview Source
The Best Customer Communication Management Tool
With OpenText Exstream we have not only improved customer-business communications but the tools also help us build lasting relationships. From emails to web to print, the software ensures effortless communication delivery. - CVP, Communications10B+ USDInsurance (except health)Review Source
Evaluating Professional Services: A Stamp of Excellence
Professional services were outstanding, they supported us at every step of our journey even working some weekends to hit our milestones