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  3. Optiv Security Managed Security Services, Worldwide
Logo of Optiv Security Managed Security Services, Worldwide

Optiv Security Managed Security Services, Worldwide

byOptiv
in Managed Security Services
4.0

Overview

Service Information on Optiv Security Managed Security Services, Worldwide

Updated 13th October 2025

What is Optiv Security Managed Security Services, Worldwide?

Optiv Security Managed Security Services is a software designed to help organizations manage and oversee their cybersecurity operations. The software delivers continuous monitoring, threat detection, incident response, and vulnerability management to protect against cyberattacks and unauthorized access. It integrates with existing technology environments to provide centralized visibility into security events and compliance status. The software automates the identification and analysis of potential security threats and supports regulatory requirements by offering detailed reporting and analytics. It addresses the business problem of resource limitations and skill gaps in managing complex security infrastructures by providing expert guidance and actionable intelligence to reduce risk and improve response times.

Optiv Security Managed Security Services, Worldwide Pricing

Optiv Security Managed Security Services are offered through a subscription-based pricing model, with costs structured according to factors such as service type, coverage level, and organizational needs. The service typically includes customizable tiers with varying inclusions, such as monitoring, incident response, and threat intelligence, and pricing can be scaled depending on the scope and volume of assets managed.

Overall experience with Optiv Security Managed Security Services, Worldwide

IT ASSOCIATE
50M - 250M USD, Manufacturing
FAVORABLE

“Program Usability Improved Following Strategic Review and Remediation Services”

4.0
Dec 1, 2025
We utilized Optiv services to overhaul an existing program that was deployed within our organization, but was in desperate need of a review. The program was not being utilized properly due to a mix of complications with the initial deployment and configuration. They provided a full plan for the process, and then helped execute the recommended changes. Since then, the program in question is in a much better shape, and has become a lot easier to manage. This project is not something we would have had the time or resources to complete on our own, so their services were critical in us getting this completed. I was the primary contact and administrator that went through the project with their team, participating in the review and remediation meetings, and implementing their recommended changes.
Security & Compliance Manager
3B - 10B USD, Retail
CRITICAL

“Optiv needs to get their internal integration together quickly!!”

2.0
Nov 30, 2016
The tool itself is good. However, we had many challenges with the different levels of their staffing model. While the sales person was extremely helpful, the frustratiion given where Optiv currently sits with its acquisition makes the service levels very difficult to manage. They also dont talk to each other and we have ahd to provide data multiple times and create similar tickets routinely. In addition, we were supposedly live for a month but for someone reason they werent collecting log or connected to us properly. Only when I asked after 3 weeks why no logs did they figure it out.

About Company

Company Description

Updated 19th November 2024

Optiv is a cyber advisory and solutions provider, delivering strategic and technical expertise to nearly 6,000 companies across every major industry. We partner with organizations to advise, deploy and operate complete cybersecurity programs from strategy and managed security services to risk, integration and technology solutions. With clients at the center of our ecosystem of people, products, partners and programs, we aim to manage cyber risk to accelerate business outcomes.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2015
Head office location
Denver, United States
Number of employees
1001 - 5000
Website
http://www.optiv.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Optiv Security Managed Security Services, Worldwide
Performance of Optiv Security Managed Security Services, Worldwide Across Market Features

Optiv Security Managed Security Services, Worldwide Likes & Dislikes

Like

If there was a discrepancy between the initial plan and the services, they were quick to try and resolve it. They were able to work within our tenant, which made things easier for trying to implement their recommended changes. The representatives were helpful and knowledgeable in the topic in question, which helped provide confidence that we made the right decision.

Like

sales guy is empathetic to problems.....but cant make changes in his position

Like

-Sales Reps & Sales Engineers -Customer Service -Years of Experience -Response Times on events / Calls

Dislike

This isn't so much of a dislike, but just what I would want to be better for next time. There were some complications at the beginning, as I think there was a misunderstanding of what type of service we were looking for. When scoping out for potential suitors for this project, we were looking for evaluation and remediation as one solution. After a session or two of the review, we were advised that the project was only for evaluation, and a separate service would be needed for the remediation, which was not what was intended at least from our end. Once identified as a concern, however, it was quickly remedied, and after re-evaluation of the project plan, the remainder of the sessions were adjusted to allow for the remediation process to take place.

Dislike

their ticketing systmem

Dislike

-Price $$$

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Peer Discussions

Optiv Security Managed Security Services, Worldwide Reviews and Ratings

4.0

(10 Ratings)

Rating Distribution

5 Star
30%
4 Star
40%
3 Star
10%
2 Star
20%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Planning & Transition

4.3

Delivery & Execution

4.3

Integration & Deployment

4.0

Service & Support

3.6

Product Capabilities

4.1

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT ASSOCIATE
    50M-1B USD
    Manufacturing
    Review Source

    Program Usability Improved Following Strategic Review and Remediation Services

    4.0
    Dec 1, 2025
    We utilized Optiv services to overhaul an existing program that was deployed within our organization, but was in desperate need of a review. The program was not being utilized properly due to a mix of complications with the initial deployment and configuration. They provided a full plan for the process, and then helped execute the recommended changes. Since then, the program in question is in a much better shape, and has become a lot easier to manage. This project is not something we would have had the time or resources to complete on our own, so their services were critical in us getting this completed. I was the primary contact and administrator that went through the project with their team, participating in the review and remediation meetings, and implementing their recommended changes.
  • Information Security Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    The All-In-One Managed Service provider

    4.0
    Mar 26, 2019
    Optiv is one of the better Information Security Managed Service partners. They have years of experience, with excellent sales reps and engineers. They have a wide range of managed security services ( SIEM, IPS, IDP, Firewall & EDR).
  • Linux Admin
    Gov't/PS/Ed
    Education
    Review Source

    Cyber Threats can and do happen to everyone . . . do yourself a favor and check this out.

    4.0
    Jan 10, 2019
    Cyber Threat Intelligence is an extreme necessity especially in our day and age. We have been searching for some sort of company to help us take preventive steps in protecting our institution.
  • Senior Project Manager
    50M-1B USD
    Banking

    Optiv helped make sure we were able to deliver on time.

    5.0
    Feb 23, 2018
    Optiv helped secure CyberArk software and consulting resources within the tight timeframe that was dictated for the project. The project was able to be delivered on time.
  • Global Information Security Manager
    1B-10B USD
    Consumer Goods

    Well defined managed security services practice

    4.0
    Oct 2, 2017
    well defined managed services for managing SIEM. it was a little dicey while accuvant and fishnet merged into Optiv but it is now working and they do a good job managing our Qradar SIEM
Showing Result 1-5 of 10

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