Oracle Health EHR

Overall my experience with Cerner has been largely positive, particularly given the scale and complexity of the healthcare environments in which it's deployed.

Since the purchase of Cerner by Oracle, it is understandable that it takes time to ramp up new processes - specifically around contracts and negotiations. This has not leveled out

My overall experience using this product has been quite positive and intuitive. As a user, I was also deeply involved, leading its implementation for my organization and acting as a decision-maker during the project. This electronic health record (EHR) system offers multiple solutions, serving as the overall backbone of our healthcare system. It covers everything from ambulatory, outpatient, inpatient, and emergency care to ancillary services, patient registration, scheduling, provider and nursing notes, billing, coding, and other financial aspects of healthcare. It is utilized across nearly every area of our health system, proving to be a pretty good, intuitive, and easy-to-use product. The implementation and onboarding process was notably smooth. Cerner (now Oracle Cerner) has a pretty great team with well-defined processes, benefiting from multiple prior hospital implementations. They provided a clear plan, pain points, key criteria, and lessons learned, which greatly simplified our implementation. Their consultants were pretty knowledgeable, assisting effectively with diverse operations, including our critical access hospital's different workflow. Getting started was pretty easy due to thorough and well-provided training. Specific tools, such as those for ambulatory clinics, appointment management, and patient scheduling, were quickly adopted. Regarding compliance, it is a pretty well-secured system that inherently supports regulations like HIPAA in the US, being strongly encrypted and protected by design. We have faced no security concerns or system vulnerabilities. The audit trails and access controls are pretty seamless, with a two-factor authentication system that prevents unauthorized access.

it consistently works only has a few downtimes per year. but the platform could be more streamlined

I used cerner milennium while working as a medical scribe in the emergency department. It was a great system with pre-built charts for specific chief complaints streamlining patient care.