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  3. TrakCare
Logo of TrakCare

TrakCare

byInterSystems
in
4.6
Market Presence: Next-Generation Interactive Patient Care (Retired), Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)

Overview

Product Information on TrakCare

Updated 13th October 2025

What is TrakCare?

TrakCare is a healthcare information system software that provides electronic medical record management, supporting clinical, administrative, and financial processes for healthcare organizations. The software offers features for patient administration, results management, pharmacy, clinical documentation, and appointment scheduling. It enables healthcare providers to access and update patient data securely to facilitate coordinated care, streamline workflows, and enhance operational efficiency. TrakCare is designed to help organizations manage patient information, reduce manual paperwork, and improve decision-making by integrating data across multiple health disciplines and departments within a single digital platform.

TrakCare Pricing

TrakCare software utilizes a modular pricing model that is typically based on factors such as the number of users, supported functions, and the scale of deployment. Pricing structure may include licensing fees, implementation costs, and ongoing support or maintenance charges, with specific terms negotiated according to the requirements of each organization.

Overall experience with TrakCare

Internal Medicine
<50M USD, Healthcare and Biotech
FAVORABLE

“TrakCare: The Next Generation Tool for Enhanced Patient Care”

4.0
Dec 7, 2024
TrakCare has the patient engagement tools that are essential for patient care in the next generation. But, there is one disadvantage of the platform: there are not so many possibilities to choose from and adjust it to our needs.
Director - Health Services
50M - 250M USD, Healthcare and Biotech
CRITICAL

“What we saw is NOT what we got - Product”

2.0
Mar 5, 2019
Product showcased did raise a lot of expectations on the product and it was disappointing to see some basic requirements not met.

About Company

Company Description

Updated 25th July 2024

InterSystems is a creative data technology company solving complex problems with extremely critical data in the healthcare, finance, manufacturing and supply chain sectors. The cloud-first data platforms solve scalability, interoperability, and speed problems for large organizations around the globe. InterSystems also develops and supports unique managed services for hospital EMRs, unified care records for communities and nations, and laboratory information management systems. InterSystems is committed to 24×7 support for customers and partners in more than 80 countries. Privately Heldly held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide.

Company Details

Updated 6th August 2025
Year Founded
1978
Head office location
One Congress, Boston, United States
Number of employees
1000 - 2499
Annual Revenue
1B-3B USD
Website
https://intersystems.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: TrakCare
Performance of TrakCare Across Market Features

TrakCare Likes & Dislikes

Like

TrakCares appointment scheduling and secure messaging have enhanced patient relationship management and enhanced the number of patients attending appointments with increased satisfaction levels.

Like

Probably the product has more to offer but we have not seen the benefits yet

Like

Scalability, customization, robust support for clinical workflows and the ability to streamline healthcare processes.

Dislike

Adapting workflows for our requirements has been quite difficult. The pre-configured templates are not always in harmony with our current processes which leads to some waste of time.

Dislike

Customization is cumbersome, time taken to resolve issues extremely lengthy.....

Dislike

As it is a software, it is common that there will always be some room for improvement. For me it is working smoothly.

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Peer Discussions

TrakCare Reviews and Ratings

4.6

(16 Ratings)

Rating Distribution

5 Star
44%
4 Star
50%
3 Star
0%
2 Star
6%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.0

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Internal Medicine
    <50M USD
    Healthcare and Biotech
    Review Source

    TrakCare: The Next Generation Tool for Enhanced Patient Care

    4.0
    Dec 7, 2024
    TrakCare has the patient engagement tools that are essential for patient care in the next generation. But, there is one disadvantage of the platform: there are not so many possibilities to choose from and adjust it to our needs.
  • IT SERVICES ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Streamlining healthcare processes with comprehensive features

    5.0
    Mar 26, 2024
    TrakCare provides comprehensive functionality for the management of healthcare information and workflows. User-friendly interfaces and scalability are the most appreciable features.
  • TECHNICAL LEAD
    1B-10B USD
    IT Services
    Review Source

    Transforming Healthcare with Integrated Information System.

    5.0
    Mar 4, 2024
    Trakcare is exceptional! streamlined workflows and unified records make it stand out.
  • DIRECTOR
    <50M USD
    IT Services
    Review Source

    Need some help? TrakCare is here!

    5.0
    Oct 2, 2023
    This is the best and I love it. My overall experience is really good .
  • CIO
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Love the modern look and feel of TrakCare

    4.0
    Oct 18, 2022
    supportive and insightful implementation team who were incredibly suportive
Showing Result 1-5 of 16

Recommended Gartner Research

  • Market Guide for Next-Generation Interactive Patient Care (Retired)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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