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  3. TrakCare
Logo of TrakCare

TrakCare

byInterSystems
in
4.2
Market Presence: Next-Generation Interactive Patient Care (Retired), Enterprise Electronic Health Record Solutions (Transitioning to Enterprise Electronic Health Records)

Overview

Product Information on TrakCare

Updated 13th October 2025

What is TrakCare?

TrakCare is a healthcare information system software that provides electronic medical record management, supporting clinical, administrative, and financial processes for healthcare organizations. The software offers features for patient administration, results management, pharmacy, clinical documentation, and appointment scheduling. It enables healthcare providers to access and update patient data securely to facilitate coordinated care, streamline workflows, and enhance operational efficiency. TrakCare is designed to help organizations manage patient information, reduce manual paperwork, and improve decision-making by integrating data across multiple health disciplines and departments within a single digital platform.

TrakCare Pricing

TrakCare software utilizes a modular pricing model that is typically based on factors such as the number of users, supported functions, and the scale of deployment. Pricing structure may include licensing fees, implementation costs, and ongoing support or maintenance charges, with specific terms negotiated according to the requirements of each organization.

Overall experience with TrakCare

Software Developer
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Efficient data centralization: evolution requires effort and specialized adaptation.”

4.0
May 28, 2026
This product stands out for covering everything from clinical management to administrative processes, with a strong focus on integration and standardization of care. A positive aspect is that it reduces the need for multiple systems and integrates well with other InterSystems products. While the interface is somewhat outdated in some modules and has complex navigation, this doesn't significantly impact the overall experience.
Automated Translation from Portuguese
Director - Health Services
50M - 250M USD, Healthcare and Biotech
CRITICAL

“What we saw is NOT what we got - Product”

2.0
Mar 5, 2019
Product showcased did raise a lot of expectations on the product and it was disappointing to see some basic requirements not met.

About Company

Company Description

Updated 25th July 2024

InterSystems is a creative data technology company solving complex problems with extremely critical data in the healthcare, finance, manufacturing and supply chain sectors. The cloud-first data platforms solve scalability, interoperability, and speed problems for large organizations around the globe. InterSystems also develops and supports unique managed services for hospital EMRs, unified care records for communities and nations, and laboratory information management systems. InterSystems is committed to 24×7 support for customers and partners in more than 80 countries. Privately Heldly held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide.

Company Details

Updated 6th August 2025
Year Founded
1978
Head office location
One Congress, Boston, United States
Number of employees
1000 - 2499
Annual Revenue
1B-3B USD
Website
https://intersystems.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

TrakCare Reviews and Ratings

4.2

(18 Ratings)

Rating Distribution

5 Star
39%
4 Star
56%
3 Star
0%
2 Star
6%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.1

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
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Reviewer's Region
Reviewer's Job Function
  • Software Developer
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Efficient data centralization: evolution requires effort and specialized adaptation.

    4.0
    May 28, 2026
    This product stands out for covering everything from clinical management to administrative processes, with a strong focus on integration and standardization of care. A positive aspect is that it reduces the need for multiple systems and integrates well with other InterSystems products. While the interface is somewhat outdated in some modules and has complex navigation, this doesn't significantly impact the overall experience.
    Automated Translation from Portuguese
  • Software Developer
    50M-1B USD
    Software
    Review Source

    Robust and complete solution

    4.0
    May 22, 2026
    Positive experience, as this product has the ability to centralize many operations.
    Automated Translation from Portuguese
  • Internal Medicine
    <50M USD
    Healthcare and Biotech
    Review Source

    TrakCare: The Next Generation Tool for Enhanced Patient Care

    4.0
    Dec 7, 2024
    TrakCare has the patient engagement tools that are essential for patient care in the next generation. But, there is one disadvantage of the platform: there are not so many possibilities to choose from and adjust it to our needs.
  • IT SERVICES ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Streamlining healthcare processes with comprehensive features

    5.0
    Mar 26, 2024
    TrakCare provides comprehensive functionality for the management of healthcare information and workflows. User-friendly interfaces and scalability are the most appreciable features.
  • TECHNICAL LEAD
    1B-10B USD
    IT Services
    Review Source

    Transforming Healthcare with Integrated Information System.

    5.0
    Mar 4, 2024
    Trakcare is exceptional! streamlined workflows and unified records make it stand out.
Showing Result 1-5 of 18

Recommended Gartner Insights

  • Market Guide for Next-Generation Interactive Patient Care (Retired)
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Reviewer Insights for: TrakCare
Performance of TrakCare Across Market Features

TrakCare Likes & Dislikes

Like

The main advantage is its robustness in critical environments, with a high level of availability and use in large hospitals and global networks. Furthermore, the centralization of patient data allows for easy access and unification of medical history, exams, and hospitalizations. The product also integrates very well with other InterSystems products and supports standards such as HL7 and FHIR.

Automated Translation from Portuguese
Like

Probably the product has more to offer but we have not seen the benefits yet

Like

Data Centralization

Automated Translation from Portuguese
Dislike

One weakness is the outdated interface in some areas, which creates a learning and adaptation curve for clinical users. Although configurable, more profound changes can be complex, and adaptations require specialized development. Finally, updating and evolving the interface can demand significant effort.

Automated Translation from Portuguese
Dislike

Customization is cumbersome, time taken to resolve issues extremely lengthy.....

Dislike

Interface Usability

Automated Translation from Portuguese