Overview
Product Information on Overhaul
What is Overhaul?
Overhaul Pricing
Overall experience with Overhaul
“Exceptional Support from Overhaul's Customer Success Manager”
“Potentially great product if not remiss poor technical support.”
About Company
Company Description
Overhaul, a Texas-based company established in 2016, provides supply-chain optimization solutions. It specializes in developing software-based methods that prioritize time efficiency and configurability, tackling tech debt issues often encountered with hardware-based providers. Overhaul's expertise lies in ensuring supply-chain integrity and visibility, offering comprehensive solutions tailored to an entire supply chain rather than specific segments. The company is highly regarded for its services in multiple sectors including pharmaceutical and healthcare, technology, logistics, food, and beverage. Overhaul's software solutions are used by a variety of global enterprises.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Overhaul
Deciding Factors: Overhaul Vs. Market Average
Performance of Overhaul Across Market Features
Overhaul Likes & Dislikes
Great GPS visibility
Visual tracking, scalability, and logistic options.
what like most about overhaul's product is its ability to provide real-time visibility into our supply chain. the software allows us to track our shipments across all modes of transport and proactively identify and address potential risks before they become major issues
Not having an app to monitor shipments when away from your computer.
No train(rail) feature, no verification of peripheral readiness before shipping to customers, no offer of white glove service for technical support.
while the product is generally very user-friendly, i would appreciate more customization options to tailor it to our specific needs
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Peer Discussions
Overhaul Reviews and Ratings
- Program Manager10B+ USDTransportationReview Source
Exceptional Support from Overhaul's Customer Success Manager
Our Customer Success Manger is phenomenal! She is always willing to support in any way she can with us and our customers who utilize the Overhaul platform & devices. Great visibility within the tool when connected to a computer or tablet. The downfall is not being able to use an app for phone usage/monitoring when you are away from the computer. In addition, we've had a challenge with invoices lately but Overhaul team is willing to work with us while we work internally to address and secure a long-term solution. - Manager, Supply Chain10B+ USDConsumer GoodsReview Source
Overhaul's Exceptional Contribution to Logistics Risk Management
our experience with overhaul has been exceptional. the software is user-friendly and has greatly improved our logistics risk management processes. the team at overhaul is also incredibly responsive and always willing to go above and beyond to ensure our needs are met - Security Manage and Risk Management<50M USDTransportationReview Source
Satisfaction when using the Overhaul Devices
We appreciated the accuracy of the data that Overhaul devices bring back to us, the friendly interface and the dedicated local support team. - Regional Security Manager50M-1B USDServices (non-Government)Review Source
Effective Business Strategy With 24/7 Assistance
Quick response, effective business strategy that does provide the services and expectations that it details in the business proposal. - Regional Manager50M-1B USDTransportationReview Source
Overhaul - A company that strives for excellence and 100% customer satisfaction
My overall experience is outstanding. I stand by this company and their application so much so I made Overhaul a nationwide vendor for DGF. When given the opportunity, I recommend Overhaul to my customers.