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  1. Home
  2. /
  3. Shippeo Platform
Logo of Shippeo Platform

Shippeo Platform

byShippeo
in Real-Time Transportation Visibility Platforms
4.8

Overview

Product Information on Shippeo Platform

Updated 3rd April 2023

What is Shippeo Platform?

Shippeo provides real-time, multimodal transportation visibility to major shippers and logistics service providers to help them operate more collaborative, automated, sustainable, profitable, and customer-centric supply chains. With a Multimodal Visibility Network integrated with more than 1,000 TMS, telematics and ELD systems, Shippeo’s platform provides instant access to real-time shipment tracking across all transport modes, in a single portal, through an intuitive user experience. A proprietary machine learning ETA algorithm allows supply chain companies to quickly anticipate problems, proactively alert customers, efficiently manage exceptions with collaborative workflows, and accurately measure CO2 and GHG emissions from supply chain transport.

Shippeo Platform Pricing

Shippeo charges an annual subscription fee calculated based on the number of shipments, the transport mode (road, parcel, rail, air, barge, ocean), and solution modules purchased. Shippeo charges a one-time fee at the start of the project to cover the professional services (project management, specific integrations). All carrier onboarding fees are free of charge and included in the annual subscription. Shippeo does not have a carrier-paid model.

Shippeo Platform Product Images

Ocean Visibility
Ocean Visibility
Carbon Visibility
Carbon Visibility
Shippeo Insights
Shippeo Insights

Overall experience with Shippeo Platform

Sales Manager
500M - 1B USD, Consumer Goods
FAVORABLE

“Real-Time Tracking Simplifies Dispatcher Workflow But Depends On GPS Integration”

5.0
Dec 26, 2025
Its seamless telematics integration and accurate predictive ETASs have eliminated manual check-calls, allowing our dispatchers to focus on core operations instead of status updates. We aren’t manually typing time stamps or events into a portal every day.
HEAD OF IT
50M - 250M USD, Transportation
CRITICAL

“Shippeo product review from our company”

3.0
Mar 4, 2024
Overall experience is positive, but main issues are poor support work(late answers, have to remind), lack of communication from key account who works with our company and lack of capability customization by business needs.

About Company

Company Description

Updated 26th February 2025

Shippeo provides real-time multimodal transport visibility, helping shippers and logistics providers improve supply chain resilience, sustainability, and customer service. Through real-time operational visibility and Transport Process Automation, Shippeo helps streamline transportation, reduce delays, and enhance efficiency. Its Multimodal Visibility Network integrates with over 1,100 TMS, telematics, and ELD systems, enabling instant tracking across all transport modes. A proprietary machine learning algorithm enhances ETA accuracy, allowing businesses to anticipate disruptions, manage exceptions, and reduce emissions. Shippeo tracks over 90 million shipments annually across 150 countries, supporting companies in optimizing resources, improving operations, and enhancing customer satisfaction. By leveraging advanced data insights, Shippeo helps businesses make informed decisions, reduce costs, and improve supply chain performance.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2014
Head office location
Paris, France
Number of employees
201 - 500
Website
https://www.shippeo.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Shippeo Platform
Deciding Factors: Shippeo Platform Vs. Market Average
Performance of Shippeo Platform Across Market Features

Shippeo Platform Likes & Dislikes

Like

What I like most about Shippeo is that it makes a hard job a lot simpler. Instead of making phone calls all day to check where loads are, everything is tracked in real time in one place. ETAs and geofencing are great tools that help protect our KPIs.

Like

Well known and one of the biggest product in the market

Like

Real-time visibility into shipments and delivery statuses . Automatic notifications and useful alerts for critical events . Prompt technical support and flexible customization team.

Dislike

Tracking isnt always perfect if the integration between Shippeo and our GPS provider isnt active. The Insight dashboard could be more user friendly. A new onboarding can take time if our GPS provider, or our subcontractors gps provider, is not integrated to Shippeo.

Dislike

Poor support, lack of communication, capability of customization

Dislike

the interface is not always intuitive for new users.

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Peer Discussions

Shippeo Platform Reviews and Ratings

4.8

(359 Ratings)

Rating Distribution

5 Star
81%
4 Star
18%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sales Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Real-Time Tracking Simplifies Dispatcher Workflow But Depends On GPS Integration

    5.0
    Dec 26, 2025
    Its seamless telematics integration and accurate predictive ETASs have eliminated manual check-calls, allowing our dispatchers to focus on core operations instead of status updates. We aren’t manually typing time stamps or events into a portal every day.
  • Distribution Planning Manager
    50M-1B USD
    Transportation
    Review Source

    Strong real timevisibility visibility with good support , but room for improvenemt

    5.0
    Sep 29, 2025
    Overall,the experience with the Shippeo Platform was positive.The implementation went smothly and the support team responded quickly to requests.
  • Operations Manager
    <50M USD
    Manufacturing
    Review Source

    Single Tracking Tool Improves Experience and Simplifies Carrier Management Process

    5.0
    Sep 23, 2025
    Shippeo is the tool we use for tracking carriers - it's nice to finally have just 1 tool instead of many. Overall experience is 5/5 so far. We are very happy to use Shippeo and we are recommending it to our piers as well. Visibility has never been so much needed.
  • Manager, Supply Chain
    1B-10B USD
    Manufacturing
    Review Source

    Built-In Analytics and Live Tracking Praised Amid Reports of Sometimes Difficult Onboarding

    5.0
    Nov 17, 2025
    Great support, improved visibility on exceptions, and help with revenue recognition.
  • MANAGER, SUPPLY CHAIN
    1B-10B USD
    Consumer Goods
    Review Source

    Onboarding Process Challenging Despite Valuable Insights And Strong Support Team

    4.0
    Oct 6, 2025
    When the carriers pair the shipments this is wonderful Onboarding for carrier can be long and painful Insights data are great Still struggling with the customer notifications to make it roll perfectly Support is good, especially with Rep
...
Showing Result 1-5 of 361

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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