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Overview

Product Information on Paessler PRTG

Updated 13th October 2025

What is Paessler PRTG?

Paessler PRTG is a network monitoring software designed to provide real-time visibility into IT infrastructure by tracking devices, systems, and traffic across various environments. The software enables users to monitor network performance, detect outages, and analyze bandwidth usage. It supports a wide range of protocols and sensors, which allow for automated data collection and alerting on network status and activity. PRTG helps organizations address issues related to connectivity, performance bottlenecks, and downtime by offering customizable dashboards, reporting features, and notification options. The software aims to facilitate efficient troubleshooting and maintenance of complex IT networks for improved operational reliability.

Paessler PRTG Pricing

Paessler PRTG is a software that uses a subscription or perpetual license pricing model, with costs typically based on the number of sensors or monitored aspects within a network. The software offers different license tiers, which may include optional maintenance and support fees for ongoing updates and technical assistance.

Overall experience with Paessler PRTG

MANAGER OF IT SERVICES
<50M USD, IT Services
FAVORABLE

“PRTG On-Premise - Easy Setup and ”

4.0
Dec 18, 2025
These are my thoughts on the on premise installation since I have no experience with their cloud service. PRTG is a network monitoring application where your plan is to have simple monitoring using mainly SNMP and WMI, PRTG is easy to setup, easy to scale (if you plan for it) and easy to maintain. There are definitely some areas with custom sensors that could see some improvement, but if you put the time in (same thing with all monitoring tools probably) you can get most of your specific monitoring needs covered.
Devops
30B + USD, Consumer Goods
CRITICAL

“PRTG Enables Real-Time Network Monitoring ”

3.0
Feb 5, 2026
Paessler PRTG allows me to monitor the status of our network (including hardware) tools in real time, in a simple and efficient way. I use it daily to keep track of servers and network devices, which helps me to ensure our infrastructure is running smoothly and issues are detected early.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Logo of Paessler PRTG

Paessler PRTG

byPaessler
in Infrastructure Monitoring Tools
4.5

About Company

Company Description

Updated 1st July 2024

Since 1997, Paessler GmbH offers monitoring solutions for businesses across all industries and all sizes, from SMB to large enterprises. Today, more than 500,000 users in over 170 countries rely on PRTG and other Paessler solutions to monitor an manage their complex IT, OT and IoT infrastructures.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Nuremberg, Germany
Number of employees
201 - 500
Website
http://www.paessler.com

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User Sentiment About Paessler PRTG
Reviewer Insights for: Paessler PRTG
Deciding Factors: Paessler PRTG Vs. Market Average
Performance of Paessler PRTG Across Market Features

Paessler PRTG Likes & Dislikes

Like

The Auto Discovery feature is great as long as you configure it with your own slimmed down templates. The licensing is easy to understand and is based on sensors. If you have an environment that is very spread out, it doesnt cost anything extra to install extra probe- or extra core-servers. You can do all actions through the API!

Like

An extensive sensor library and flexible alarms, it helps me immediately if the bandwidth is saturated, for example. Can create and custom dashboards

Like

The great aprt is the lighthness of the sensor and the capabilities of having a app to notification purposes. It has its own DB, app and knowledge base.

Dislike

The core server gets slow at larger installations and the migration tool between core servers is not super. This can be mitigated with some planning and should get better in a few releases (SQL) Most custom sensors are not included in the templates.

Dislike

The interface could be improved, it feels a bit outdated The UI can be a little bit slow when monitoring a large number of sensors

Dislike

Sometimes you must know very well the settings of the tool - otherwise you will be lost on why you receive or do not receive some parameters.

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Paessler PRTG Reviews and Ratings

4.5

(829 Ratings)

Rating Distribution

5 Star
55%
4 Star
41%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER OF IT SERVICES
    <50M USD
    IT Services
    Review Source

    PRTG On-Premise - Easy Setup and

    4.0
    Dec 18, 2025
    These are my thoughts on the on premise installation since I have no experience with their cloud service. PRTG is a network monitoring application where your plan is to have simple monitoring using mainly SNMP and WMI, PRTG is easy to setup, easy to scale (if you plan for it) and easy to maintain. There are definitely some areas with custom sensors that could see some improvement, but if you put the time in (same thing with all monitoring tools probably) you can get most of your specific monitoring needs covered.
  • It Associate
    <50M USD
    IT Services
    Review Source

    Non Modular Sensors Support Diverse Infrastructures With Uniform Pricing Structure, Great in All Senses

    5.0
    Feb 2, 2026
    Great product, non modular sensors are eligible or all kind of infrstructures - simple and plain cost with no diferece between assets. The support in case of need its available also.
  • Devops
    10B+ USD
    Consumer Goods
    Review Source

    PRTG Enables Real-Time Network Monitoring

    3.0
    Feb 5, 2026
    Paessler PRTG allows me to monitor the status of our network (including hardware) tools in real time, in a simple and efficient way. I use it daily to keep track of servers and network devices, which helps me to ensure our infrastructure is running smoothly and issues are detected early.
  • IT Specialist
    Gov't/PS/Ed
    Education
    Review Source

    Variety of Tools and Sensors Expand Applications Despite Occasional Alarm Issues

    5.0
    Nov 13, 2025
    Wide range of applications. The multiple device and service implementations make this product truly exceptional.
  • DIRECTOR OF IT DACH
    <50M USD
    IT Services
    Review Source

    Easy to setup, reliable and stressfree monitoring for small to enterprise environments.

    4.0
    Jan 30, 2026
    We have been using PRTG for 10 years in our fast growing enterprise environment. It´s extremely easy to set up.
...
Showing Result 1-5 of 837