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  3. OpManager
Logo of OpManager

OpManager

byManageEngine
in Infrastructure Monitoring Tools
4.5

Overview

Product Information on OpManager

Updated 13th October 2025

What is OpManager?

OpManager is a network management software designed to monitor IT infrastructure across physical, virtual, and cloud environments. The software provides real-time visibility into network performance, device status, and bandwidth utilization. It supports multi-vendor network devices, servers, and virtual machines, enabling proactive detection and troubleshooting of issues. OpManager offers capabilities such as fault management, performance monitoring, automation of daily operations, and customizable dashboards for network analytics. It aids organizations in reducing network downtime, optimizing resource usage, and simplifying network operations by offering centralized monitoring and management tools.

OpManager Pricing

OpManager is a network monitoring software that offers a tiered pricing model based on the number of monitored devices and selected features The software is available through perpetual and subscription licenses which vary according to deployment scale and additional monitoring modules Users can choose among editions tailored to specific network requirements with pricing adjusting based on configuration and supported infrastructure

Overall experience with OpManager

IT Associate
50M - 250M USD, Banking
FAVORABLE

“Platform Delivers Stability and Monitoring Despite Slow Performance During Peak Usage”

4.0
Jan 22, 2026
our overall experience with vendor has been positive. the product performs realibly and meets our operational requirements well. however, the vendor tends to be less proactive in providing updates or recommendations, which occasionally slows down issue resolution. despite that, the platform's stability and functionality still make it a valuable tool for our environment.
Senior Infrastructure Engineer
50M - 250M USD, Banking
CRITICAL

“Poor customer support”

2.0
Jan 14, 2026
OpManager's customer service is very poor and appalling: the support toll-free number is never answered , and email help is extremely slow and takes a long time to respond. The support staff waited months to address the numerous product faults that we reported. The support staff handles SEV1 cases as though they were SEV3, also the UAE region does not have full support on Saturdays. The support staff never properly follows up tickets and does not adhere to any SLAs. The quality of the service has not improved, even after it has been escalated to the support head. Additionally, when troubleshooting issues over the teams meeting, the support staff and the developer communicates in a language other than english which you might not understand.

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About OpManager
Reviewer Insights for: OpManager
Deciding Factors: OpManager Vs. Market Average
Performance of OpManager Across Market Features

OpManager Likes & Dislikes

Like

comprehensive monitoring capabilities, allowing us to track network and system performance effectively. it's customizable dashboard provide clear visibility into key metrics, and the alerting system is flexible and easy to configure. overall interface is user-friendly.

Like

The license cost is cheap and it is easy to use product.

Like

We have been using ManageEngine OpManager for monitoring our complete infra resources. All our devices, servers, virtual machines on VMWare and Hyper-V, and network devices are monitored using ManageEngine OpManager. It provides deep visibility into the performance of your routers, switches, firewalls, load balancers, wireless LAN controllers, servers, VMs, printers, and storage devices. The support from ManageEngine is great. The product is reliable and secure. We use it on a daily basis. One of the best use cases where we utilized this was during the load testing of our servers. We monitor all the servers and their resource consumption through the ManageEngine OpManager. This helped us to gather the stats and conclude on the performance testing of our application on these servers.

Dislike

one of the main challenges we experience is that the application can be slow at times, especially during peak monitoring or reporting activities. additionally, custom reporting is relatively difficult to configure and often require extra time and trial-and-error to achieve the desired output.

Dislike

The product support team

Dislike

ManageEngine OpManager provides a robust set of features, however, there is a learning curve involved for understanding its advanced features. This is a great option to provide alerts and notifications, however it sends multiple alerts which may not be required every time and hence needs to be configured correctly. It can be integrated easily with other ManageEngine products however integrating with other third party products requires lot of efforts. OpManager helps in viewing performance, bandwidth consumption and any device configuration changes. This helps in faster resolution and turn around time for fixes are less.

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Peer Discussions

OpManager Reviews and Ratings

4.5

(1010 Ratings)

Rating Distribution

5 Star
52%
4 Star
43%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
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  • IT Associate
    50M-1B USD
    Banking
    Review Source

    Platform Delivers Stability and Monitoring Despite Slow Performance During Peak Usage

    4.0
    Jan 22, 2026
    our overall experience with vendor has been positive. the product performs realibly and meets our operational requirements well. however, the vendor tends to be less proactive in providing updates or recommendations, which occasionally slows down issue resolution. despite that, the platform's stability and functionality still make it a valuable tool for our environment.
  • IT MANAGER
    50M-1B USD
    Banking
    Review Source

    OpManager Delivers Detailed Network Monitoring With Customizable Dashboards and Reports

    4.0
    Aug 6, 2025
    ManageEngine OpManager helps in providing real-time visibility into the health and performance of all network devices such as routers, switches, firewalls and servers, which may be physical or virtual with any OS. It helps in monitoring memory utilization, CPU usage, bandwidth utilization, network latency, packet loss and more. What we like best is its dashboarding capabilities. Customizable dashboards and reports can be created with historical data and performance trends, which are very much required for capacity planning and performance optimization. OpManager provides a lot of help to the system administrators as they then monitor all the resources from a centralized location.
  • IT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    OpManager : A feature rich monitoring tool for Infra

    5.0
    Oct 28, 2025
    ManageEngine OpManager is a powerful and feature-rich infrastructure monitoring solution that offers comprehensive visibility, reliable alerts, and strong reporting capabilities. While the initial setup and advanced features may require time to master, its scalability and multi-vendor support make it a solid choice for organizations of all sizes seeking robust IT infrastructure monitoring.
  • Junior Manager
    50M-1B USD
    Manufacturing
    Review Source

    OpManager Offers Effective Network Monitoring But Pricing and UI Complexity Are Drawbacks

    5.0
    Sep 22, 2025
    My overall experience with opmanager is quite good, It have lots of add on feature which is necessary for IT person to monitor and optimize network. customize dashboard with relevant insights. Robust and effective network management solution
  • Manager of IT Services
    <50M USD
    Banking
    Review Source

    Customizable Reports and Network Maps Enhance Usability Despite Web Console Lag

    4.0
    Sep 2, 2025
    I must say it was really helpful and easy to understand the network monitoring capability and the user interface
...
Showing Result 1-5 of 1033

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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