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  3. OpManager
Logo of OpManager

OpManager

byManageEngine
in Infrastructure Monitoring Tools
4.5

Overview

Product Information on OpManager

Updated 13th October 2025

What is OpManager?

OpManager is a network management software designed to monitor IT infrastructure across physical, virtual, and cloud environments. The software provides real-time visibility into network performance, device status, and bandwidth utilization. It supports multi-vendor network devices, servers, and virtual machines, enabling proactive detection and troubleshooting of issues. OpManager offers capabilities such as fault management, performance monitoring, automation of daily operations, and customizable dashboards for network analytics. It aids organizations in reducing network downtime, optimizing resource usage, and simplifying network operations by offering centralized monitoring and management tools.

OpManager Pricing

OpManager is a network monitoring software that offers a tiered pricing model based on the number of monitored devices and selected features The software is available through perpetual and subscription licenses which vary according to deployment scale and additional monitoring modules Users can choose among editions tailored to specific network requirements with pricing adjusting based on configuration and supported infrastructure

Overall experience with OpManager

IT Associate
50M - 250M USD, Banking
FAVORABLE

“Platform Delivers Stability and Monitoring Despite Slow Performance During Peak Usage”

4.0
Jan 22, 2026
our overall experience with vendor has been positive. the product performs realibly and meets our operational requirements well. however, the vendor tends to be less proactive in providing updates or recommendations, which occasionally slows down issue resolution. despite that, the platform's stability and functionality still make it a valuable tool for our environment.
Senior Infrastructure Engineer
50M - 250M USD, Banking
CRITICAL

“Poor customer support”

2.0
Jan 14, 2026
OpManager's customer service is very poor and appalling: the support toll-free number is never answered , and email help is extremely slow and takes a long time to respond. The support staff waited months to address the numerous product faults that we reported. The support staff handles SEV1 cases as though they were SEV3, also the UAE region does not have full support on Saturdays. The support staff never properly follows up tickets and does not adhere to any SLAs. The quality of the service has not improved, even after it has been escalated to the support head. Additionally, when troubleshooting issues over the teams meeting, the support staff and the developer communicates in a language other than english which you might not understand.

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About OpManager
Reviewer Insights for: OpManager
Deciding Factors: OpManager Vs. Market Average
Performance of OpManager Across Market Features

OpManager Likes & Dislikes

Like

comprehensive monitoring capabilities, allowing us to track network and system performance effectively. it's customizable dashboard provide clear visibility into key metrics, and the alerting system is flexible and easy to configure. overall interface is user-friendly.

Like

The license cost is cheap and it is easy to use product.

Like

OpManager offers comprehensive monitoring by monitoring network devices, servers, applications and services in real time. Its user-friendly interface, intuitive dashboards and customizable views are very useful for every IT associate, and it also has strong reporting capabilities with pre-built and customizable reports and performance analysis.

Dislike

one of the main challenges we experience is that the application can be slow at times, especially during peak monitoring or reporting activities. additionally, custom reporting is relatively difficult to configure and often require extra time and trial-and-error to achieve the desired output.

Dislike

The product support team

Dislike

Initial setup for larger organizations can be time consuming, and also if you have a larger infrastructure, it may require a server with significant resources for optimal performance. Some of the components and advanced features require in-depth training to use effectively. Support may also take time for complex and major issues.

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Peer Discussions

OpManager Reviews and Ratings

4.5

(1009 Ratings)

Rating Distribution

5 Star
52%
4 Star
43%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
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Reviewer's Industry
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Reviewer's Job Function
  • IT Associate
    50M-1B USD
    Banking
    Review Source

    Platform Delivers Stability and Monitoring Despite Slow Performance During Peak Usage

    4.0
    Jan 22, 2026
    our overall experience with vendor has been positive. the product performs realibly and meets our operational requirements well. however, the vendor tends to be less proactive in providing updates or recommendations, which occasionally slows down issue resolution. despite that, the platform's stability and functionality still make it a valuable tool for our environment.
  • IT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    OpManager : A feature rich monitoring tool for Infra

    5.0
    Oct 28, 2025
    ManageEngine OpManager is a powerful and feature-rich infrastructure monitoring solution that offers comprehensive visibility, reliable alerts, and strong reporting capabilities. While the initial setup and advanced features may require time to master, its scalability and multi-vendor support make it a solid choice for organizations of all sizes seeking robust IT infrastructure monitoring.
  • Junior Manager
    50M-1B USD
    Manufacturing
    Review Source

    OpManager Offers Effective Network Monitoring But Pricing and UI Complexity Are Drawbacks

    5.0
    Sep 22, 2025
    My overall experience with opmanager is quite good, It have lots of add on feature which is necessary for IT person to monitor and optimize network. customize dashboard with relevant insights. Robust and effective network management solution
  • Manager of IT Services
    <50M USD
    Banking
    Review Source

    Customizable Reports and Network Maps Enhance Usability Despite Web Console Lag

    4.0
    Sep 2, 2025
    I must say it was really helpful and easy to understand the network monitoring capability and the user interface
  • IT Associate
    10B+ USD
    Energy and Utilities
    Review Source

    Accurate Notifications Reduce Downtime, Dashboard Performance Drops With More Devices

    5.0
    Dec 16, 2025
    I use OpManager for routine network and server monitoring and have found it practical and steady. It centralizes device and server health in one place, which makes daily checks and incident checking faster. Interface is very easy for L1 NOC engineers and the product looks efficient for my mid-sized environment.
...
Showing Result 1-5 of 1032

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