Overview
Product Information on OpManager
What is OpManager?
OpManager Pricing
Overall experience with OpManager
“Consistent After-Sales Support and Product Simplicity Reported by End Users”
“Poor customer support”
About Company
Company Description
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About OpManager
Reviewer Insights for: OpManager
Deciding Factors: OpManager Vs. Market Average
Performance of OpManager Across Market Features
OpManager Likes & Dislikes
Let me tell one wonderful experience with the product. Our license was expired and due to some issues, our team was unable to renew license and payment was due. Still by understanding our issue they gave us license extension for almost 2-3 months. No company in this day of age do this for their customers. Also, they provide free health checkup quarterly and introduce new features and always thrive for innovation with simplicity. Now coming back to product. Excellent product. You can get logs, dashboards, custom reports, alarms, switch/firewall config backup and much more just from this single product. For managing your network devices this product is must try. At least get a demo they provide so many features and they are adding them every quarters and you can decide to opt for it as this is completely subscription based which is definitely plus point as you pay for only what you need/use.
The license cost is cheap and it is easy to use product.
comprehensive monitoring capabilities, allowing us to track network and system performance effectively. it's customizable dashboard provide clear visibility into key metrics, and the alerting system is flexible and easy to configure. overall interface is user-friendly.
Limited administrator users (for more users you have to buy additional license)
The product support team
one of the main challenges we experience is that the application can be slow at times, especially during peak monitoring or reporting activities. additionally, custom reporting is relatively difficult to configure and often require extra time and trial-and-error to achieve the desired output.
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Peer Discussions
OpManager Reviews and Ratings
- Security Engineer1B-10B USDManufacturingReview Source
Consistent After-Sales Support and Product Simplicity Reported by End Users
The team is always willing to help with any kind of difficulty we face even after installation service has finished. They always try to create products which are very easy to use and user friendly without compromising functionalities. - IT Associate50M-1B USDBankingReview Source
Platform Delivers Stability and Monitoring Despite Slow Performance During Peak Usage
our overall experience with vendor has been positive. the product performs realibly and meets our operational requirements well. however, the vendor tends to be less proactive in providing updates or recommendations, which occasionally slows down issue resolution. despite that, the platform's stability and functionality still make it a valuable tool for our environment. - IT ASSOCIATE50M-1B USDIT ServicesReview Source
OpManager : A feature rich monitoring tool for Infra
ManageEngine OpManager is a powerful and feature-rich infrastructure monitoring solution that offers comprehensive visibility, reliable alerts, and strong reporting capabilities. While the initial setup and advanced features may require time to master, its scalability and multi-vendor support make it a solid choice for organizations of all sizes seeking robust IT infrastructure monitoring. - Junior Manager50M-1B USDManufacturingReview Source
OpManager Offers Effective Network Monitoring But Pricing and UI Complexity Are Drawbacks
My overall experience with opmanager is quite good, It have lots of add on feature which is necessary for IT person to monitor and optimize network. customize dashboard with relevant insights. Robust and effective network management solution - IT Associate10B+ USDEnergy and UtilitiesReview Source
Accurate Notifications Reduce Downtime, Dashboard Performance Drops With More Devices
I use OpManager for routine network and server monitoring and have found it practical and steady. It centralizes device and server health in one place, which makes daily checks and incident checking faster. Interface is very easy for L1 NOC engineers and the product looks efficient for my mid-sized environment.