The product is outstanding in terms of its ease of integration and deployment, and its capability to provide clear guidance of different vendors' current security posture and future recommendations. It provides real time data to understand the vendor's security rating and evaluate whether we should go ahead and establish a better relationship and use this product.

Getting started with the platform was simple, and the onboarding process went smoothly. However, things got more challenging in the second year when we needed it to handle more complex procedures and flows. In many cases, the platform couldn't support these needs. Sometimes, we had to request new features, and other times, we had to figure out workarounds outside the system's scope. This has been frustrating as our requirements have grown. In addition, we had a big problem with the accuracy of the data presented by the system. In many cases irrelevant information was presented which led to unnecessary conflicts with third parties that ended with a confirmation that the data does not belong to the third party.