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  3. OneTrust Third-Party Management
Logo of OneTrust Third-Party Management

OneTrust Third-Party Management

byOneTrust
in
4.1
Market Presence: IT Vendor Risk Management Solutions (Transitioning to Third-Party Risk Management Technology Solutions), Third-Party Risk Management Technology Solutions

Overview

Product Information on OneTrust Third-Party Management

Updated 13th October 2025

What is OneTrust Third-Party Management?

OneTrust Third-Party Management is a software designed to help organizations identify, assess, and monitor third-party risks throughout the vendor lifecycle. The software enables users to centralize third-party information, conduct risk assessments, automate due diligence processes, and facilitate ongoing monitoring of vendors to support compliance with regulatory requirements. It offers features for workflow automation, documentation management, and customizable risk questionnaires. The software addresses the business challenge of reducing exposure to risks such as data breaches, compliance violations, and operational disruptions that can arise from third-party relationships. It helps streamline third-party onboarding and management while providing tools for continuous evaluation of vendor risk profiles.

OneTrust Third-Party Management Pricing

OneTrust Third-Party Management software utilizes a subscription-based pricing model, which varies according to the number of users, features included, and organizational requirements. The software generally offers tiered plans that may be customized depending on deployment size and the extent of risk management and compliance controls needed. Organizations typically receive a quote based on selected modules and usage parameters.

Overall experience with OneTrust Third-Party Management

HEAD OF RISK & COMPLIANCE
500M - 1B USD, Travel and Hospitality
FAVORABLE

“Platform Offers Broad Coverage But Users Note UI and Reporting Challenges”

4.0
Jul 29, 2025
The platform is very broad and covers multiple areas of interest in risk management and data privacy which is very useful for SME's. It's light enough and highly configurable so we do not feel overburdurned by features that may not be applicable to our industry.
HSE ADVISOR AND LIFTINNG APPOINTED PERSO
500M - 1B USD, Transportation
CRITICAL

“Managing Third-party Risks: An In-depth Look at OneTrust”

3.0
Dec 25, 2024
OneTrust is a me comprehensive platform for third party risk management. However, the perpetual flow of low severity alerts leads to alert fatigue and makes it difficult for me to concentrate on the critical threats.

About Company

Company Description

Updated 23rd January 2025

OneTrust enables the responsible use of data and AI. The OneTrust Platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
Atlanta, United States
Number of employees
1001 - 5000
Website
http://www.onetrust.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OneTrust Third-Party Management
Deciding Factors: OneTrust Third-Party Management Vs. Market Average
Performance of OneTrust Third-Party Management Across Market Features

OneTrust Third-Party Management Likes & Dislikes

Like

> Highly configurable > Regular communication, webinars and thought leadership on best ways to use the product > The licensing model means its uncapped by user

Like

OneTrust has made it easier to obtain information about vendors, conduct risk assessments, and produce reports. This was a view of the vendor landscape that felt like we had better control over compliance and overall security.

Like

It's very user friendly.

Dislike

> UI - Needs an overhaul to keep up with competition > Reporting - Can be opaque and non intuitive > Expensive - Prices are rising considerably

Dislike

Analyzing all these notifications that are received on a daily basis has become tiresome and time consuming. The prioritization system usually highlights low risk concerns, thus hiding important concerns that need to be addressed.

Dislike

Reporting functionalit is not the best; it can be hard to integrate and it is slow sometimes.

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Peer Discussions

OneTrust Third-Party Management Reviews and Ratings

4.1

(174 Ratings)

Rating Distribution

5 Star
58%
4 Star
33%
3 Star
7%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.6

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • HEAD OF RISK & COMPLIANCE
    50M-1B USD
    Travel and Hospitality
    Review Source

    Platform Offers Broad Coverage But Users Note UI and Reporting Challenges

    4.0
    Jul 29, 2025
    The platform is very broad and covers multiple areas of interest in risk management and data privacy which is very useful for SME's. It's light enough and highly configurable so we do not feel overburdurned by features that may not be applicable to our industry.
  • LEGAL OPERATIONS LEAD
    50M-1B USD
    Consumer Goods
    Review Source

    Positive Feedback On Support And Usability, Concerns Raised Over Reporting Functionality

    4.0
    Jan 29, 2026
    They provided a lot of assistance with the implementation.
  • HSE ADVISOR AND LIFTINNG APPOINTED PERSO
    50M-1B USD
    Transportation
    Review Source

    Managing Third-party Risks: An In-depth Look at OneTrust

    3.0
    Dec 25, 2024
    OneTrust is a me comprehensive platform for third party risk management. However, the perpetual flow of low severity alerts leads to alert fatigue and makes it difficult for me to concentrate on the critical threats.
  • MANAGER, LEGAL, COMPLIANCE AND STRATEGY
    10B+ USD
    Manufacturing
    Review Source

    Collaborative Tool with High-end Data Privacy

    4.0
    Dec 28, 2024
    This enables multiple teams to co-exist and work together, while also ensuring data privacy.
  • InfoSec Analyst II
    50M-1B USD
    IT Services
    Review Source

    Excellent Governance Risk Compliance (GRC) product to enhance your cybersecurity posture

    5.0
    Nov 19, 2024
    This product is a great addition to our CyberSecurity department. It is much better than the previous GRC tool we implemented. The risk assessments are easy to configure, the reporting and automation is user friendly.
...
Showing Result 1-5 of 174

Recommended Gartner Research

  • Market Guide for IT Vendor Risk Management Solutions (Transitioning to Third-Party Risk Management Technology Solutions)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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