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  3. OneTrust Third-Party Management
Logo of OneTrust Third-Party Management

OneTrust Third-Party Management

byOneTrust
in
4.0
Market Presence: IT Vendor Risk Management Solutions (Transitioning to Third-Party Risk Management Tools for Assurance Leaders), Third-Party Risk Management Technology Solutions (Transitioning to Third-Party Risk Management Tools for Assurance Leaders)

Overview

Product Information on OneTrust Third-Party Management

Updated 13th October 2025

What is OneTrust Third-Party Management?

OneTrust Third-Party Management is a software designed to help organizations identify, assess, and monitor third-party risks throughout the vendor lifecycle. The software enables users to centralize third-party information, conduct risk assessments, automate due diligence processes, and facilitate ongoing monitoring of vendors to support compliance with regulatory requirements. It offers features for workflow automation, documentation management, and customizable risk questionnaires. The software addresses the business challenge of reducing exposure to risks such as data breaches, compliance violations, and operational disruptions that can arise from third-party relationships. It helps streamline third-party onboarding and management while providing tools for continuous evaluation of vendor risk profiles.

OneTrust Third-Party Management Pricing

OneTrust Third-Party Management software utilizes a subscription-based pricing model, which varies according to the number of users, features included, and organizational requirements. The software generally offers tiered plans that may be customized depending on deployment size and the extent of risk management and compliance controls needed. Organizations typically receive a quote based on selected modules and usage parameters.

Overall experience with OneTrust Third-Party Management

LEGAL OPERATIONS LEAD
250M - 500M USD, Consumer Goods
FAVORABLE

“Positive Feedback On Support And Usability, Concerns Raised Over Reporting Functionality”

4.0
Jan 29, 2026
They provided a lot of assistance with the implementation.
Group Information Security Manager
3B - 10B USD, Services (non-Government)
CRITICAL

“Out-of-the-box templates help, but flexible process building remains difficult”

3.0
Jun 16, 2026
It's a complex product requiring extensive expertise to achieve coherent processes. Some functionality is not flexible enough. Platform requires extensive customisation, from user roles to workflows and risk templates.

About Company

Company Description

Updated 23rd January 2025

OneTrust enables the responsible use of data and AI. The OneTrust Platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
Atlanta, United States
Number of employees
1001 - 5000
Website
http://www.onetrust.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

OneTrust Third-Party Management Reviews and Ratings

4.0

(175 Ratings)

Rating Distribution

5 Star
58%
4 Star
33%
3 Star
7%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.6

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Group Information Security Manager
    1B-10B USD
    Services (non-Government)
    Review Source

    Out-of-the-box templates help, but flexible process building remains difficult

    3.0
    Jun 16, 2026
    It's a complex product requiring extensive expertise to achieve coherent processes. Some functionality is not flexible enough. Platform requires extensive customisation, from user roles to workflows and risk templates.
  • LEGAL OPERATIONS LEAD
    50M-1B USD
    Consumer Goods
    Review Source

    Positive Feedback On Support And Usability, Concerns Raised Over Reporting Functionality

    4.0
    Jan 29, 2026
    They provided a lot of assistance with the implementation.
  • HEAD OF RISK & COMPLIANCE
    50M-1B USD
    Travel and Hospitality
    Review Source

    Platform Offers Broad Coverage But Users Note UI and Reporting Challenges

    4.0
    Jul 29, 2025
    The platform is very broad and covers multiple areas of interest in risk management and data privacy which is very useful for SME's. It's light enough and highly configurable so we do not feel overburdurned by features that may not be applicable to our industry.
  • HSE ADVISOR AND LIFTINNG APPOINTED PERSO
    50M-1B USD
    Transportation
    Review Source

    Managing Third-party Risks: An In-depth Look at OneTrust

    3.0
    Dec 25, 2024
    OneTrust is a me comprehensive platform for third party risk management. However, the perpetual flow of low severity alerts leads to alert fatigue and makes it difficult for me to concentrate on the critical threats.
  • MANAGER, LEGAL, COMPLIANCE AND STRATEGY
    10B+ USD
    Manufacturing
    Review Source

    Collaborative Tool with High-end Data Privacy

    4.0
    Dec 28, 2024
    This enables multiple teams to co-exist and work together, while also ensuring data privacy.
...
Showing Result 1-5 of 175

Recommended Gartner Insights

  • Market Guide for IT Vendor Risk Management Solutions (Transitioning to Third-Party Risk Management Tools for Assurance Leaders)
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Reviewer Insights for: OneTrust Third-Party Management
Performance of OneTrust Third-Party Management Across Market Features

OneTrust Third-Party Management Likes & Dislikes

Like

It's very user friendly.

Like

The platform is intuitive and continuously evolving. There are many out of the box templates and controls that can get you started.

Like

> Highly configurable > Regular communication, webinars and thought leadership on best ways to use the product > The licensing model means its uncapped by user

Dislike

Reporting functionalit is not the best; it can be hard to integrate and it is slow sometimes.

Dislike

With each platform update you may need to make tweaks to hide or unhide new functionality/attributes/permissions, which requires dedicated business excellence administrator/team, who also understand multiple department needs and best practices, which seems too complex for a platform admin. This may result in lack of overall platform ownership.

Dislike

> UI - Needs an overhaul to keep up with competition > Reporting - Can be opaque and non intuitive > Expensive - Prices are rising considerably