Name: Parcel Perform
Rating: 4.5 (2 reviews)

Overview

Product Information on Parcel Perform

Updated 30th March 2026

What is Parcel Perform?

Parcel Perform is an AI-native Delivery Experience Platform that helps global brands connect AI visibility to actual delivery performance. With a comprehensive data foundation that unified shipment data from 1,100+ carriers, the platform provides a centralized intelligence layer that transforms fragmented shipment data into standardized, actionable insights. Our enterprise suite—covering AI Commerce Visibility, Checkout, Post-Purchase, Returns, and Logistics Experience—is powered by proprietary AI Decision Intelligence to provide accurate in last-mile tracking, predicted dates of delivery, carrier routing recommendations, logistics cost audit, returns fraud detection, and more.

Overall experience with Parcel Perform

Data Analyst

50M - 250M USD, Transportation

FAVORABLE

“Reliable And Accurate Data Provided But Download Capabilities Remain Constrained”

4.0

Apr 23, 2026

I get all the information I need when I need it. Only negative is that I cannot download data directly and that the amount of information that I can download at once is limited.

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CRITICAL

About Company

Company Description

Parcel Perform focuses on enhancing delivery experience management by connecting brands' visibility across AI shopping agents to actual delivery performance. The company addresses the challenges brands face in monitoring and optimizing each stage of the delivery process, including checkout, post-purchase, returns, and logistics. By leveraging comprehensive logistics data and AI-based decision intelligence, Parcel Perform enables organizations to gain operational insights and control over delivery workflows. The platform supports improved accuracy and transparency in logistics management, aiming to help businesses align their operational realities with customer expectations.

Company Details

Company type

Private

Year Founded

2016

Head office location

Singapore, Singapore

Number of employees

51 - 200

Website

http://www.parcelperform.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Parcel Perform

Parcel Perform Likes & Dislikes

I like that it is reliable and accurate.

Clear visibility into operations and a highly collaborative team.

I don't like the fact that the download is limited to a relatively low amount of rows and that it is sent by Mail. There have been a few cases where I wanted to download data but had to go to other sources because of these constraints.

Some additional customization options in reporting would be a nice enhancement, but overall the solution meets our needs very well.

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Parcel Perform Reviews and Ratings

Recommended Gartner Insights

Market Guide for Last-Mile Delivery Technology Solutions

50M-1B USD

Transportation

Review Source

Reliable And Accurate Data Provided But Download Capabilities Remain Constrained

Supply Chain Associate

Consumer Goods

Positive Experience with a Professional and Responsive Team

5.0

We have had a very positive experience with Parcel Perform, both in terms of the platform's reliability and the professionalism of the team.

Parcel Perform

Overview

Product Information on Parcel Perform

What is Parcel Perform?

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Overall experience with Parcel Perform

“Reliable And Accurate Data Provided But Download Capabilities Remain Constrained”