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Overview

Product Information on Ping Identity Platform

Updated 13th October 2025

What is Ping Identity Platform?

Ping Identity Platform is a software that provides enterprises with capabilities for identity and access management. The software facilitates secure authentication, single sign-on, and multi-factor authentication for users across applications and devices. It enables centralized management of user identities, helping organizations meet regulatory compliance requirements and protect sensitive information. Ping Identity Platform integrates with various cloud and on-premises environments and supports standards-based protocols for interoperability. The software is designed to address business challenges related to secure access control, user provisioning, and digital identity governance in complex enterprise ecosystems.

Ping Identity Platform Pricing

Ping Identity Platform software uses a subscription-based pricing model, where costs vary according to the number of users and selected features including single sign-on, multifactor authentication, access security, and identity management. The software typically offers tiered plans, allowing organizations to choose the specific capabilities and services that fit their requirements.

Overall experience with Ping Identity Platform

Ingenieur Systemes
50M - 250M USD, IT Services
FAVORABLE

“My experience with Ping Identity Platform.”

4.0
Mar 19, 2026
We have had an awesome experience with Ping Identity Platform. The software has provided us with extensive access and identity management solutions from multi factor authentication, single sign on and compliance. It is an easy to use tool and has a free unlimited trial for new users. It also fully automates access management helps us to easily recover forgotten passwords. Use of the tool has also made it possible for us to authorise or deny access to various work premises and systems depending on individual roles.
Lead Sys Admin
1B - 3B USD, Banking
CRITICAL

“Lots of setup and infrastructure and difficult to troubleshoot.”

2.0
Jan 15, 2026
Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Ping Identity Platform

byPing Identity
in
4.4
Market Presence: Access Management, User Authentication

About Company

Company Description

Updated 7th December 2023

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

Company Details

Updated 26th February 2025
Year Founded
2002
Head office location
Denver, United States
Number of employees
1001 - 5000
Website
http://www.PingIdentity.com

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User Sentiment About Ping Identity Platform
Reviewer Insights for: Ping Identity Platform
Deciding Factors: Ping Identity Platform Vs. Market Average
Performance of Ping Identity Platform Across Market Features

Ping Identity Platform Likes & Dislikes

Like

The software has a centralised management and supportive culture services providers. Good integration capabilities of the software with other systems. Ping Identity Platform allows multi device login and is easily customizable. It ensures instant notifications and supports cross platform application. Software scalability and flexibility in pricing.

Like

Once it's configured seems to work most of the time, when doesn't work properly difficult to troubleshoot why.

Like

(1) Superior Flexibility and Hybrid Support (2) High Performance Security and Zero-Knowledge Biometrics (3) Scalability for Complex Enterprises

Dislike

Ping Identity Platform has met our needs. No dislikes.

Dislike

Extensive amount of infrastructure to support the product and difficult to troubleshoot and when an issue is encountered support could be better!

Dislike

(1) High Complexity and Steep Learning Curve (2) Inconsistent User Experience (UI/UX) (3) Laggy Notification and Response Times

Recommended Gartner Insights

  • Critical Capabilities for Access Management
  • Magic Quadrant for Access Management

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  • Ingenieur Systemes
    50M-1B USD
    IT Services
    Review Source

    My experience with Ping Identity Platform.

    4.0
    Mar 19, 2026
    We have had an awesome experience with Ping Identity Platform. The software has provided us with extensive access and identity management solutions from multi factor authentication, single sign on and compliance. It is an easy to use tool and has a free unlimited trial for new users. It also fully automates access management helps us to easily recover forgotten passwords. Use of the tool has also made it possible for us to authorise or deny access to various work premises and systems depending on individual roles.
  • IT Services Associate
    1B-10B USD
    Transportation
    Review Source

    Ping Identity does what it needs to once it is configured

    4.0
    May 1, 2026
    It's the quiet backbone of our security. It was a beast to configure, but now that it's live, it just works. Our users don't complain about logins anymore, and our security team finally feels like they have a handle on our hybrid environment.
  • OPERATIONS ASSOCIATE
    10B+ USD
    Banking
    Review Source

    Comprehensive Authentication Options Enhance Security but Expert Setup Required

    4.0
    Nov 28, 2025
    - It is very good in authentication, authorization and identity verification. - SSO feature is used and getting implemented over other applications within the organization which helps security to get better. - Support for SAML, OAuth and OpenID helps make it good for hybrid environments.
  • Engineer
    <50M USD
    Banking
    Review Source

    Seamless LDAP Integration and No Downtime

    5.0
    Apr 20, 2026
    What's worked well? Reliability and Uptime. There has never been any downtime at all. Flexibility, it works well with all environments and integration points. What hasn't? Steep learning curve
  • Lead Sys Admin
    1B-10B USD
    Banking
    Review Source

    Lots of setup and infrastructure and difficult to troubleshoot.

    2.0
    Jan 15, 2026
    Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation.
...
Showing Result 1-5 of 626

Showing data for 621 ratings and reviews for Access Management market. View all 752 ratings and reviews across markets for a complete picture.

4.4

(621 Ratings)

Rating Distribution

5 Star
55%
4 Star
40%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.6