Overview
Product Information on Ping Identity Platform
What is Ping Identity Platform?
Ping Identity Platform Pricing
Overall experience with Ping Identity Platform
“Comprehensive Authentication Options Enhance Security but Expert Setup Required”
“Lots of setup and infrastructure and difficult to troubleshoot.”
About Company
Company Description
Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Ping Identity Platform
Reviewer Insights for: Ping Identity Platform
Deciding Factors: Ping Identity Platform Vs. Market Average
Performance of Ping Identity Platform Across Market Features
Ping Identity Platform Likes & Dislikes
- Strong security features - Scalability and Integration with Cloud and legacy systems. - SSO, access control, LCM and API security provide a unified identity thread.
Once it's configured seems to work most of the time, when doesn't work properly difficult to troubleshoot why.
comprehensive suite and agility to deploy including on premises
- Implementation and customization requires experts which makes implementation challenging. - Higher price per year can prohibit implementation with simpler IAM needs. - Delay in responses from support team makes it hard to resolve the issues
Extensive amount of infrastructure to support the product and difficult to troubleshoot and when an issue is encountered support could be better!
- very fast update cycle (every 6 months) - update not come with single pack but will come seperately for each module. - ambiguity for license term (per identifier)
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Ping Identity Platform Reviews and Ratings
- OPERATIONS ASSOCIATE10B+ USDBankingReview Source
Comprehensive Authentication Options Enhance Security but Expert Setup Required
- It is very good in authentication, authorization and identity verification. - SSO feature is used and getting implemented over other applications within the organization which helps security to get better. - Support for SAML, OAuth and OpenID helps make it good for hybrid environments. - IT Manager10B+ USDTelecommunicationReview Source
Comprehensive Product Suite Appreciated, But Update Frequency and Licensing Questioned
Easy to manage product;However, the update come every 6 months cause we need agility to update - Lead Sys Admin1B-10B USDBankingReview Source
Lots of setup and infrastructure and difficult to troubleshoot.
Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation. - ENGINEER<50M USDIT ServicesReview Source
Multiple Interfaces in Ping Ecosystem Present Administrative Challenges for Daily Tasks
We use Ping (PingFederate + PingAccess, plus MFA in PingOne) for employee SSO and few partner-facing portals. The migration from our previous idP was fairly smooth: SAML/OIDC intergration guides were clear, and exchanging metadata between apps was strightforward. - IT Manager<50M USDTransportationReview Source
Integration Options and API Support Contribute to Scalability Across Systems
Reliable SSO with strong security features, Smooth integration and easy user access