• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Prisma Access
Logo of Prisma Access

Prisma Access

byPalo Alto Networks
in
4.6
2025
Market Presence: Security Service Edge, Hybrid Mesh Firewall

Overview

Product Information on Prisma Access

Updated 13th October 2025

What is Prisma Access?

Prisma Access is a cloud-delivered security software developed by Palo Alto Networks that provides secure access to applications and resources for users regardless of location. The software integrates firewall-as-a-service, secure web gateway, cloud access security broker, and zero trust network access capabilities. Prisma Access helps organizations protect remote and hybrid workforces by offering consistent security policies, threat prevention, and encrypted traffic inspection. The software addresses challenges related to secure connectivity, visibility, and control over application usage while supporting secure connections for mobile users and branch offices. It is designed to simplify network security management and improve compliance across distributed environments.

Prisma Access Pricing

Prisma Access software uses a subscription-based pricing model where charges are determined by factors such as user count, bandwidth requirements, and specific service features. Pricing may vary based on deployment size and selected capabilities, and is typically tailored for organizations through customized plans or tiers.

Overall experience with Prisma Access

Team Lead Information and Cybersecurity
<50M USD, Banking
FAVORABLE

“Strong and Reliable SASE Platform with Advance Security Features and Centralized Management”

5.0
Apr 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Manager
3B - 10B USD, Banking
CRITICAL

“A very complete and highly capable solution but it's necessary to pay attention to direct and indirect costs”

3.0
Mar 19, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Service Edge

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

Do You Manage Peer Insights at Palo Alto Networks?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Prisma Access Alternatives

Logo of FortiGate: Next Generation Firewall (NGFW)
1. FortiGate: Next Generation Firewall (NGFW)
4.6
(2842 Ratings)
Logo of Check Point Quantum
2. Check Point Quantum
4.5
(1808 Ratings)
Logo of Sophos Firewall
3. Sophos Firewall
4.8
(1580 Ratings)
View All Alternatives

Peer Discussions

Prisma Access Reviews and Ratings

4.6

(356 Ratings)

Rating Distribution

5 Star
65%
4 Star
32%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Team Lead Information and Cybersecurity
    <50M USD
    Banking
    Review Source

    Strong and Reliable SASE Platform with Advance Security Features and Centralized Management

    5.0
    Apr 30, 2026
    We have been using Palo Alto Networks Prisma Access for more than 3 years. Our experience with Palo Alto Prisma Access has been excellent. The platform provides strong security, stable connectivity, and seamless support for remote users and branch locations. Centralized management and integration with other Palo Alto solutions make operations easier and improve visibility across the environment. Palo Alto Networks also launched Prisma Access Secure Enterprise Browser, which further enhances security by providing secure browser-based access and better protection for SaaS and web applications. Initial deployment required some planning, but the overall performance, scalability, and user experience have been very good.
  • Team Lead Information and Cybersecurity
    <50M USD
    Banking
    Review Source

    Strong and Reliable SASE Platform with Advance Security Features and Centralized Management

    5.0
    Apr 30, 2026
    We have been using Palo Alto Networks Prisma Access for more than 3 years. Our experience with Palo Alto Prisma Access has been excellent. The platform provides strong security, stable connectivity, and seamless support for remote users and branch locations. Centralized management and integration with other Palo Alto solutions make operations easier and improve visibility across the environment. Palo Alto Networks also launched Prisma Access Secure Enterprise Browser, which further enhances security by providing secure browser-based access and better protection for SaaS and web applications. Initial deployment required some planning, but the overall performance, scalability, and user experience have been very good.
  • Read All 385 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Security Service Edge
  • Magic Quadrant for Security Service Edge
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Prisma Access
Reviewer Insights for: Prisma Access
Performance of Prisma Access Across Market Features

Prisma Access Likes & Dislikes

Like

It's ability to provide a complete cloud-delivered security solution with centralized management and consistent policy enforcement across remote users, branch user and cloud applications. The platform offers strong visibility, reliable performance, and seamless integration with other Palo Alto Networks products, which simplifies security operations. Features like Zero Trust Network Access (ZTNA), secure web gateway, and recently launched Prisma Access Secure Enterprise Browser further strengthen security while maintaining a smooth user experience.

Like

It's ability to provide a complete cloud-delivered security solution with centralized management and consistent policy enforcement across remote users, branch user and cloud applications. The platform offers strong visibility, reliable performance, and seamless integration with other Palo Alto Networks products, which simplifies security operations. Features like Zero Trust Network Access (ZTNA), secure web gateway, and recently launched Prisma Access Secure Enterprise Browser further strengthen security while maintaining a smooth user experience.

Like

It's ability to provide a complete cloud-delivered security solution with centralized management and consistent policy enforcement across remote users, branch user and cloud applications. The platform offers strong visibility, reliable performance, and seamless integration with other Palo Alto Networks products, which simplifies security operations. Features like Zero Trust Network Access (ZTNA), secure web gateway, and recently launched Prisma Access Secure Enterprise Browser further strengthen security while maintaining a smooth user experience.

Dislike

The operational cost and complexity of operation are a penalty, as is the difficulty of customization for more specific use case and last but not least, the high cost of solution may make more extensive and prolonged use unfeasible

Dislike

The operational cost and complexity of operation are a penalty, as is the difficulty of customization for more specific use case and last but not least, the high cost of solution may make more extensive and prolonged use unfeasible

Dislike

The operational cost and complexity of operation are a penalty, as is the difficulty of customization for more specific use case and last but not least, the high cost of solution may make more extensive and prolonged use unfeasible