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  3. Process360 Live
Logo of Process360 Live

Process360 Live

byiGrafx
in
4.8
Market Presence: Enterprise Business Process Analysis Tools, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Product Information on Process360 Live

Updated 5th November 2024

What is Process360 Live?

The iGrafx Process360 Live platform enables organizations to build and manage a Digital Twin of their business, providing a dynamic, data-driven view of end-to-end processes. Designed to help organizations discover, design, and optimize processes, the platform leverages process mining, modeling, simulation, and predictive analytics to mirror real-world operations. Its AI-enabled Process Repository facilitates collaboration, breaks down silos, and manages process interdependencies. This comprehensive view empowers organizations to identify inefficiencies, simulate scenarios, and predict outcomes, fostering data-driven decisions for strategic transformation. Simulation allows testing of change hypotheses in a risk-free space, assessing ROI before investments. iGrafx Process360 Live supports compliance and operational excellence, transforming processes into adaptable models that evolve with business needs.

Process360 Live Pricing

iGrafx Process360 Live pricing is a user-based and case-based model. iGrafx offers tiered starter packages tailored to organizational needs, from core process analysis to advanced digital twin capabilities. Each package includes access to process mining, process design, process simulation, and the AI-enabled Process Repository for collaboration and process management.

Process360 Live Product Images

Digital Twin of People
Digital Twin of People
Dashboard
Dashboard
Simulation Trace Mode
Simulation Trace Mode

Overall experience with Process360 Live

It Associate
3B - 10B USD, Software
FAVORABLE

“iGrafx will meet your Scope; grow your modeling, mining and insights needs incrementally.”

4.0
Jan 6, 2026
I find iGrafx a great solution for modeling, logical relationships between objects and plenty of room for architecting the semantic data model. iGrafx provided a robust training program and allowed us to maintain a single point of contact / trainer which kept the momentum and continuity.
Process Analyst
<50M USD, Healthcare and Biotech
CRITICAL

“good product for process analysis and design repository ”

3.0
Feb 12, 2024
the desktop platform seems to lose connection quite often, the transition from desktop to web is clunky and the rationale as to why we need both is unclear to me

About Company

Company Description

Updated 29th October 2024

iGrafx is a global provider of process intelligence and process management solutions, dedicated to helping organizations discover, design, and optimize their business processes. With the iGrafx Process360 Live platform, businesses can streamline operations, improve productivity, and ensure compliance with regulatory standards. The platform supports a full suite of capabilities, including process discovery, modeling, simulation, and predictive analytics, giving organizations a holistic view of their operations and enabling data-driven decisions. iGrafx serves a wide range of industries and is trusted by over 2,000 customers worldwide to drive meaningful transformation and achieve operational excellence.

Company Details

Updated 29th October 2024
Company type
Private
Year Founded
1991
Head office location
Tualatin, United States
Website
http://www.igrafx.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Process360 Live
Performance of Process360 Live Across Market Features

Process360 Live Likes & Dislikes

Like

The Help Desk effectiveness, efficiency, and expertise are excellent. I have submitted how to and API help requests and the response time and thoroughness was top notch each time.

Like

what i like the most are the options and functions, i have used igrafx for a variety of visual presentations

Like

It is a digital twin of our organization, that can help us understand the interconnectedness between departments, systems, and processes. Its unmatched compared to other process modeling software.

Dislike

We have had to build a BI process that extracts data from iGrafx and visualize on dashboards with filtering, multi-relational search and summary counts.

Dislike

disconnection

Dislike

The number 1, 2, and 3 thing I dislike the most is the inability to easily share as a view only diagram without a license. I should be able to share the diagram with folks who don't engage in collaborating on the platform, but simply need to know the steps. I understand why they wouldn't, it's another license they can get, but it creates a huge pain point for the company. It's hard to justify a license for a user who may only intermittently look at the platform.

Top Process360 Live Alternatives

Logo of Mavim
1. Mavim
4.3
(60 Ratings)
Logo of Celonis Process Intelligence Platform
2. Celonis Process Intelligence Platform
4.7
(14 Ratings)
Logo of BusinessOptix
3. BusinessOptix
4.3
(8 Ratings)
View All Alternatives

Peer Discussions

Process360 Live Reviews and Ratings

Showing data for 13 ratings and reviews for Digital Twin of an Organization Platforms market. View all 245 ratings and reviews across markets for a complete picture.

4.8

(13 Ratings)

Rating Distribution

5 Star
85%
4 Star
8%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Associate
    1B-10B USD
    Software
    Review Source

    iGrafx will meet your Scope; grow your modeling, mining and insights needs incrementally.

    4.0
    Jan 5, 2026
    I find iGrafx a great solution for modeling, logical relationships between objects and plenty of room for architecting the semantic data model. iGrafx provided a robust training program and allowed us to maintain a single point of contact / trainer which kept the momentum and continuity.
  • Lead Business Transformation Engineer
    1B-10B USD
    Transportation
    Review Source

    Leveraging iGrafx: The Digital Twin of Your Organization

    5.0
    Feb 5, 2025
    iGrafx provides a robust support system during the initial phases of reviewing software. They provided a best in class trial experience, truly allowing our team to understand the benefit of this software compared to their competitors.
  • Manager
    50M-1B USD
    Manufacturing
    Review Source

    Optimizing Company Processes with iGrafx

    5.0
    Aug 30, 2024
    simple handling, easy to understand, easy to explain and to train our employees in. very good presentation of our company processes; comprehensive process modeling; iGrafx enable the detailed modelling of business processes, including the visualization of workflows, decision paths and resources. This makes it easier to understand and optimize processes.
  • Process and Project Specialist
    50M-1B USD
    Manufacturing
    Review Source

    Simplify Process Modeling with iGrafx's Intuitive Interface

    5.0
    Sep 2, 2024
    Great tool to map processes. Simple to understand with an intuitive user interface.
  • Manager, Project Management; Processmanager
    10B+ USD
    Banking
    Review Source

    iGrafx - they have the solution for YOUR problem

    5.0
    Aug 29, 2024
    iGrafx offers us the perfect solution to our challenges. We were looking for a process modelling tool which is intuitive and understandable. Process360 Live fully complies with iGrafx.
Showing Result 1-5 of 14

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