Overview
Product Information on ProcessUnity Third-Party Risk Management
Updated 13th October 2025
What is ProcessUnity Third-Party Risk Management?
ProcessUnity Third-Party Risk Management Pricing
Overall experience with ProcessUnity Third-Party Risk Management
Manager, Legal and Compliance
10B - 30B USD, ManufacturingFAVORABLE
“Highly Configurable Platform Supports Multiple Subsidiaries and Service-Level Risk Capture”
We recently launched our new instance of Process Unity and had a great experience throughout the implementation process. The consulting team was responsive, engaging and seemed genuinely invested in our success. They provided recommendations on the best ways to configure the system for our needs.
We are happy with the platform so far and its capabilities. It is highly configurable, which is especially valuable for us since we have multiple subsidiaries with different needs. The service model has also worked well for us since we need to capture inherent risk by each service, not just at the vendor master level. The system can also integrate with external and internal systems, which is a big plus when conducting vendor due diligence.
Working with ProcessUnity has been a positive and collaborative experience, and we highly recommend them for organizations looking for a comprehensive and flexible solution for vendor risk management.
President
<50M USD, IT ServicesCRITICAL
“The quickest security compliance interface with which to infuriate partners.”
Limited support; incorrect directions and abysmal performance. The platform should support, among other things, secure questionnaire fulfilment. From the user perspective the wait times (10 - 20 minutes) and timeouts, when working through an already arduous process are interminable and infuriating. To layer a BAD tool on the fraught process of security compliance can literally be damaging to the relationship between companies.
About Company
Company Description
ProcessUnity is a cloud-based solutions provider helping organizations automate their risk and compliance programs. By offering highly configurable, user-friendly tools, the company aims to drastically reduce manual administrative tasks. As a Software-as-a-Service technology, ProductUnity is designed to deploy quickly with minimal effort from IT resources. The technology aims to deliver faster, improved outcomes with scalability to accommodate the growth of risk governance and compliance programs. The suite of applications provided by ProcessUnity includes Third-Party Risk Management, Cybersecurity Program Management, Policy and Procedure Management, Enterprise Risk Management, Regulatory Compliance Management, and Product and Service Offer Management. The company also emphasizes the importance of creating and nurturing a diverse and inclusive workplace.
Company Details
Company type
Private
Year Founded
2003
Head office location
Concord, United States
Number of employees
51 - 200
Website
Do You Manage Peer Insights at ProcessUnity?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About ProcessUnity Third-Party Risk Management
Reviewer Insights for: ProcessUnity Third-Party Risk Management
Deciding Factors: ProcessUnity Third-Party Risk Management Vs. Market Average
Performance of ProcessUnity Third-Party Risk Management Across Market Features
ProcessUnity Third-Party Risk Management Likes & Dislikes
Highly configurable, dashboarding and service model.
Looks ok. Manages to capture the background data. Would be intuitive if it was actually performant.
Predictive Analysis - Support team
Creating notifications in Process Unity is too cumbersome and shouldn't require excel formula knowledge.
One major problem: It is completely non-performant. For one company to request its use of another company borders on disrespectful.
GRX lacked reporting capabilities, making it difficult to share results with stockholders - With GRX plus there are so many frameworks there is limited guidance on which framework is appropriate for the use case - Also, while predictive analysis is a powerful feature, the rationale behind scoping and risk levels is not always transparent, making it challenging to explain to others in the organization.
Top ProcessUnity Third-Party Risk Management Alternatives
Peer Discussions
ProcessUnity Third-Party Risk Management Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Manager, Legal and Compliance10B+ USDManufacturingReview Source
Highly Configurable Platform Supports Multiple Subsidiaries and Service-Level Risk Capture
We recently launched our new instance of Process Unity and had a great experience throughout the implementation process. The consulting team was responsive, engaging and seemed genuinely invested in our success. They provided recommendations on the best ways to configure the system for our needs. We are happy with the platform so far and its capabilities. It is highly configurable, which is especially valuable for us since we have multiple subsidiaries with different needs. The service model has also worked well for us since we need to capture inherent risk by each service, not just at the vendor master level. The system can also integrate with external and internal systems, which is a big plus when conducting vendor due diligence. Working with ProcessUnity has been a positive and collaborative experience, and we highly recommend them for organizations looking for a comprehensive and flexible solution for vendor risk management. - IT SECURITY RISK SPECIALIST10B+ USDManufacturingReview Source
Predictive Analysis in GRX Plus: Transparent or Challenging?
GRX Plus workflow has significantly enhanced our ability to monitor vendors within our portfolio, initially we relied only on GRX, which provided foundational insights but lacked robust reporting. The support team is responsive and ready to assist whenever an issue or question arises. - MANAGER, ENTERPRISE VENDOR MANAGEMENT10B+ USDBankingReview Source
Highly configurable Vendor Management tool
ProcessUnity does a great job of partnering with their clients to configure the tool to do almost anything you need it to do. The ability to configure the tool myself, without the help of IT, is invaluable. The tool contains change control so you can check out Production, make and test your changes in a sandbox environment and then promote those changes to Production. ProcessUnity is continually introducing new features, which typically have to be opted into, which makes their twice-a-year major releases much easier to prepare for. They will be releasing an AI tool in May 2025 that should make evaluating documentation vendors provide much easier, which should cut the time it takes to onboard new vendors. Their customer service is so fast and helpful too! - Lead Governance, Risk and Compliance Specialist1B-10B USDInsurance (except health)Review Source
Process Unity Emerged as Leading Choice in RFP for TPRM Workflow
During the RFP process, Process Unity clearly jumped out as the leader. We had 2 of the vendors already in house and did not like either of them for a full TPRM workflow and vendor management tool. Our team also went to the Summit last week and it was amazing. It solidified our decision to go with PU. - Global Head of Vendor Risk Oversight50M-1B USDBankingReview Source
Flexible Third-Party Risk Management With Some Learning Curve Challenges
Process Unity is a flexible, east-to-implement SaaS solution that streamlines third-party risk management by automating manual processes and adapting to evolving requirements.
...
Showing Result 1-5 of 106