Overview
Product Information on Prophix One
Updated 26th March 2025
What is Prophix One?
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Overall experience with Prophix One
Director of Finance
<50M USD, MediaFAVORABLE
“System Allows Customizable Access Controls and Simplified Maintenance for Administrators”
Prophix is doing it right. Their customer service is outstanding. Multiple formats of resources are provided for the end user/administrator who prefers to trouble-shoot on their own. If that isn't you, they have a help desk that is accessed through a ticketing system. You can select the person you would like to work with and are provided their availability to schedule time. Response time to tickets is based on the severity of your need.
We have been using this software system for five years and find it easy (compared to our last two systems) to use and maintain. Operations have access to the reports they need and are responsible for entering their own budgets and forecasts, freeing up time for the finance team to focus on other areas.
System maintenance is very straight-forward and takes very little time to roll over to a new month or even a new year. You choose who you want as an Administrator in your company and they control access to the system. Users can be assigned roles with read only access and limited to certain divisions, departments, and even as low as account level.
Reporting can be as robust or simple as you would like, the system can accommodate complex formulas. It is easier than ever to drill across to details, removing the need to dig deeper into your ERP.
Annual conferences provide you with an opportunity to hear how other companies are using the system and also to provide you with a look into what is being worked on for the future. The company is very open to hearing what users would like to see in the tools.
Financial Analyst
250M - 500M USD, ConstructionCRITICAL
“Solid Product”
Overall Prophix is solid, it's met the needs of consolidating companies but does have limitations.
About Company
Company Description
Prophix is a company that revolves around assisting finance leaders in achieving and accelerating their goals, while driving overall progress. Their focus lies in fostering collaboration and promoting innovation through their tailored financial performance platform. Equipped with AI insights, the platform also offers plan-making, budgeting, forecasting, reporting, and consolidating features. This platform facilitates risk-taking, boundary-pushing, and barrier-breaking by offering the necessary flexibility.
Company Details
Company type
Private
Year Founded
1987
Head office location
Toronto, Canada
Number of employees
501 - 1000
Website
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Prophix One
Reviewer Insights for: Prophix One
Deciding Factors: Prophix One Vs. Market Average
Performance of Prophix One Across Market Features
Prophix One Likes & Dislikes
What really makes the experience stand out is the customer support. The team behind Prophix is incredibly helpful and responsive. Whether I've had a quick question or needed guidance on a more complex setup, they've always been there with answer and resources. They also offer a ton of ways to get the most out of the platform, which I really appreciate. Between webinars, help articles, and the Prophix Academy, there's no shortage of learning opportunities. I often find myself diving into the Academy just to see what new capabilities I can unlock.
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- If you are a smaller sized team and you have limited time available to explore the system you might feel overwhelmed. - You don't know what you don't know. When implementing the system, you rely solely on the consultant to guide you.
Read Full ReviewSome limitations with row notes and storing comments, and processes being slow at times.
Read Full ReviewThere could be more customization for the dashboards. I wish it had more options similar to other tool. Especially when it comes to designing charts. Report building has somewhat of a learning curve.
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Prophix One Reviews and Ratings
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- Director of Finance<50M USDMediaReview Source
System Allows Customizable Access Controls and Simplified Maintenance for Administrators
Prophix is doing it right. Their customer service is outstanding. Multiple formats of resources are provided for the end user/administrator who prefers to trouble-shoot on their own. If that isn't you, they have a help desk that is accessed through a ticketing system. You can select the person you would like to work with and are provided their availability to schedule time. Response time to tickets is based on the severity of your need. We have been using this software system for five years and find it easy (compared to our last two systems) to use and maintain. Operations have access to the reports they need and are responsible for entering their own budgets and forecasts, freeing up time for the finance team to focus on other areas. System maintenance is very straight-forward and takes very little time to roll over to a new month or even a new year. You choose who you want as an Administrator in your company and they control access to the system. Users can be assigned roles with read only access and limited to certain divisions, departments, and even as low as account level. Reporting can be as robust or simple as you would like, the system can accommodate complex formulas. It is easier than ever to drill across to details, removing the need to dig deeper into your ERP. Annual conferences provide you with an opportunity to hear how other companies are using the system and also to provide you with a look into what is being worked on for the future. The company is very open to hearing what users would like to see in the tools. - Financial Analyst50M-1B USDHealthcare and BiotechReview Source
Why Prophix Continues to Impress Me
Prophix has become an essential part of how I manage financial planning and analysis. One of the first things I noticed was how easy it is to use. The interface is clean and intuitive, which makes it simple to get started and even easier to explore more advanced features over time. It's power without being overwhelming, and that balance is hard to find. - Data Analyst50M-1B USDEnergy and UtilitiesReview Source
Efficient Budgeting with Prophix, Despite Initial Learning Curve
Working with the Prophix consulting team has been a great experience. Anytime we run into issues or blocks when working on our cubes or templates, they have been able to provide quick solutions and insights. - Finance Manager1B-10B USDConstructionReview Source
Prophix Offers Strong Template Tools
Overall, we really like Prophix. There is some functionality that we would like to have that is not offered, which is why the 4 stars. We would like to have more of a live feed of our accounting information similar to Spreadsheet Server. - FP&A analyst1B-10B USDConsumer GoodsReview Source
Utilizing Rapid Reporting with Innovative Product
It's an overall good product, the charting and dashboarding capabilities could be better. It allows our team to churn out reports or ad hocs really quick which is beneficial. Template creation for forecasting/budgeting can be pretty intuitive. The system can be learned and picked up pretty efficiently.
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