Review Summary
See a synthesized overview of the key takeaways from verified reviews of Qualtrics XM Platform.
Overview
Product Information on Qualtrics XM Platform
Updated 13th October 2025
What is Qualtrics XM Platform?
Qualtrics XM Platform Pricing
Overall experience with Qualtrics XM Platform
Manager, Human Resources
50M - 250M USD, Insurance (except health)FAVORABLE
“A versatile system, constantly enhancing and driving EX”
I think Qualtrics has tremendous capabilities and breadth in terms of what you can do. I like working with Matt Hall and his support has been great. I like that the company is continuing to innovate and come up with new features and functionality.
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CRITICAL
About Company
Company Description
Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly products. Founded in 2002, Qualtrics has carved a niche in the realm of Experience Management software, serving a worldwide client base. Despite the global presence, the central goal of Qualtrics remains consistent: to facilitate a heightened sense of empathy, human connection, and authenticity in business engagements. As part of its mission and ongoing efforts, the company aims to develop technology effective in bridging experience gaps.
Company Details
Company type
Private
Year Founded
2002
Head office location
Provo, UT and Seattle, WA, United States
Number of employees
5001 - 10000
Website
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- Manager, Human Resources50M-1B USDInsurance (except health)Review Source
A versatile system, constantly enhancing and driving EX
I think Qualtrics has tremendous capabilities and breadth in terms of what you can do. I like working with Matt Hall and his support has been great. I like that the company is continuing to innovate and come up with new features and functionality. - Manager, Human Resources10B+ USDBankingReview Source
Strong Product Quality and Support Noted, With Concerns About Export Usability
The quality of the product and support is great. We had a very fast implementation and have continued to build new features within our program as new things roll out. - Human Resources Associate1B-10B USDEnergy and UtilitiesReview Source
Consistently Reliable Data Collection With Occasional Integration And Support Challenges
Overall, very positive. The majority of my job revolves around the data we obtain through Qualtrics and I am consistently pleased with the building, collection and data reporting capabilities. Only had a couple of integration issues with our HRIS and spotty support from time to time - Manager, Human Resources1B-10B USDEnergy and UtilitiesReview Source
XM Product Facilitates Survey Comparison and Efficient Results Distribution at All Levels
I appreciate how quickly we can deploy an enterprisewide survey with dashboard access for every management level. This functionality allows is share results within 1-2 weeks of the survey closing. Benchmarking is extremely helpful. - Manager1B-10B USDHealthcare and BiotechReview Source
Frequent Feedback Integration Highlights Strong Listening and Responsiveness to Input
I appreciate how much feedback is taken in and considered, showing that a lot of listening takes place.
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