Overview
Product Information on Reply.io
What is Reply.io?
Reply.io Pricing
Overall experience with Reply.io
“A good automation tool ”
“Unclear LinkedIn Features and Nonexistent Refunds Lead to Frustrating Experience”
About Company
Company Description
Reply is an AI-driven sales engagement platform that automates cold outreach through unlimited mailboxes, converts website traffic into booked meetings with AI Chat, and empowers your team to streamline the entire sales process with AI SDRs—from building verified lead lists to crafting personalized conditional sequences and responses.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Reply.io
Performance of Reply.io Across Market Features
Reply.io Likes & Dislikes
1- Their support team is easy to connect with and they try their best to solve the issue. 2. GPT integration where you can create an email from a command or prompt 3. The new team feature is good as it allows managers to get a holistic view 4. Linkedin automation
I was intrigued by the LinkedIn automation features.
1) I loved the variety of option for outreach be it be email, linkedin connect, message, whatsapp text and even calls 2) I love the insights that it provide for emails 3) The scheduling feature is amazing and the number of emails we can send in one day is a lot too
I think they should work on HubSpot integration, it needs to be improved as it lacks most of the advanced-level integration
Unclear requirements for the LinkedIn features lead to misaligned expectations. The company was not willing to refund the service, though I did not use it.
1) The verification of emails are not very accurate 2) The contacts changed once can't be undone automatically, we have to do it manually 3) Number of linkedin connects for a day is less too
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Peer Discussions
Reply.io Reviews and Ratings
- Consultant<50M USDSoftwareReview Source
Unclear LinkedIn Features and Nonexistent Refunds Lead to Frustrating Experience
The LinkedIn features and requirements are not clear when setting up the process. I had to pay to try the LinkedIn features, and when I realized they did not meet my expectations, I requested a refund, which they said they do not offer. That's when you know a company doesn't believe in its product, when it would rather keep $X than take care of their customer. - SALES DEVELOPMENT MANAGER<50M USDSoftwareReview Source
A good automation tool
Overall good experience with reply.io and their team. It is quite good in features and I liked the reply handling feature. - Growth Manager<50M USDServices (non-Government)Review Source
Best Lead generation tool
This is an amazing tool when it comes to automation. It can ease out your lead generation process with it's amazing features. You can make an impactful sequence of emails, linkedin messages and whatsapp texts for outreach. - SALES MANAGER<50M USDSoftwareReview Source
Reply.io - the perfect starter sales engagement software
Rely.io is a great bare-bones outreach software. No frills, but has the essentials. - <50M USDIT ServicesReview Source
Powerful sales automation with AI features
I have used Reply to automate Sales emails and the experience has been very positive. The built-in AI tools make it very easy to create engaging campaigns. Plus, A/B testing ensures you can keep tweaking campaigns. Worth the investment if you need more than email.



