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  3. Reputation Experience Management (RXM)
Logo of Reputation Experience Management (RXM)

Reputation Experience Management (RXM)

byReputation
in
4.3

Overview

Product Information on Reputation Experience Management (RXM)

Updated 13th October 2025

What is Reputation Experience Management (RXM)?

Reputation Experience Management (RXM) is a software developed to help organizations monitor, manage, and analyze customer feedback and online reviews across various digital channels. The software aggregates data from multiple platforms to provide insights into customer sentiment and brand reputation. RXM offers features such as review management, survey distribution, sentiment analysis, and performance reporting. It enables businesses to identify areas for improvement in customer experience and respond to reviews efficiently. The software helps organizations streamline communication with customers and track reputation trends over time, supporting efforts to address business challenges related to online perception and customer engagement.

Reputation Experience Management (RXM) Pricing

Reputation Experience Management RXM software uses a subscription-based pricing model that varies according to the number of locations, scope of features, and level of support required by the client. Pricing is typically customized based on specific business needs, such as additional modules for surveys, messaging, or advanced analytics. The software provides multi-tier plans, billing on either monthly or annual terms, with options for enterprise-level agreements based on user and feature requirements.

Overall experience with Reputation Experience Management (RXM)

SDET
30B + USD, Banking
FAVORABLE

“Provides Comprehensive Insights With Surveys, NPS, CSAT, And Review Collection”

5.0
Jun 23, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 6th March 2025

Reputation is a company which has developed a platform transforming customer feedback into valuable insights. This process is known as Reputation Experience Management, a concept pioneered by Reputation. The platform analyzes large volumes of both solicited and unsolicited feedback data which greatly assists companies in their growth path - this includes, but is not limited to, improvements in customer experience and operations. The renowned Reputation Score X™ uses patented algorithms and acts as an index indicating brand performance. This index guides companies towards targeted business advancements. The company's services are utilized by numerous global organizations.

Company Details

Updated 26th February 2025
Company type
Private
Head office location
San Ramon, United States
Number of employees
501 - 1000
Website
http://www.reputation.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Reputation Experience Management (RXM) Reviews and Ratings

4.3

(9 Ratings)

Rating Distribution

5 Star
22%
4 Star
78%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • SDET
    10B+ USD
    Banking
    Review Source

    Provides Comprehensive Insights With Surveys, NPS, CSAT, And Review Collection

    5.0
    Jun 23, 2025
    This tool focuses not just on reactive damage control but on actively shaping customer experience across every digital touch point, especially in today's review driven and socially connected world , Ensures accurate business listings across directories.
  • SDET
    10B+ USD
    Banking
    Review Source

    Provides Comprehensive Insights With Surveys, NPS, CSAT, And Review Collection

    5.0
    Jun 23, 2025
    This tool focuses not just on reactive damage control but on actively shaping customer experience across every digital touch point, especially in today's review driven and socially connected world , Ensures accurate business listings across directories.
  • Read All 9 Reviews

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Reviewer Insights for: Reputation Experience Management (RXM)
Performance of Reputation Experience Management (RXM) Across Market Features

Reputation Experience Management (RXM) Likes & Dislikes

Like

Collecting , analyzing reviews across platforms, Surveys , NPS, CSAT etc,.

Like

Collecting , analyzing reviews across platforms, Surveys , NPS, CSAT etc,.

Like

Collecting , analyzing reviews across platforms, Surveys , NPS, CSAT etc,.