Overview
Product Information on Resolve Actions
What is Resolve Actions?
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Overall experience with Resolve Actions
“Reliability and Stability Drive Automation Across Multiple Technology Team Processes”
“Pretty good for companies that have solid coders. ”
About Company
Company Description
Resolve is an intelligent automation platform provider, catering to enterprise IT teams in pursuit of agile operations. The platform executes over a million automations daily, regardless of the complexity or simplicity of the tasks. Specifically designed to address the hurdles of growing IT complexity, Resolve's no-code IT automation offers a solution for enhancing operational efficiency and reducing expenses. Furthermore, it aids in rapidly diagnosing and repairing issues, improving service levels, expediting service provision, and providing a swift return on investment.
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Resolve Actions Likes & Dislikes
We have been using Resolve Actions Pro for over four years now across our technology teams and it has become a cornerstone of our Automation Strategy. So far we have successfully automated around 45 internal processes ranging from routine operational tasks to more complex workflows. What sets Resolve apart is its stablilty and reliability -- especially when compared to traditional RPA bots. Many of our internal processes have transitioned to Resolve specifically because of its consistent performance and minimal maintenance overhead. The platform has proven to be scalable, intuitive and robust making it the preferred choice for our teams. It continues to evolve with our needs, and we highly recommend it to organizations looking for a dependable automation solution. Three key things that we like about resolve is 1. Reusable Automation that saves time and effort 2.Multiple Integration Gateways 3. Ease of Building workflows with a user friendly interface Overall a great experience in working with this tool
Only limited by your imagination... no apparent limits per the ability to code for what you need.
The product team does a good job of understanding industry trends, client needs, and technology advancements. This approach has driven advancements in ML, AI, and client-friendly interfaces.
Support turnaround time for resolving issues can sometimes be higher than expected
Not a lot of pre-built... the majority of solutions end up being built ground-up. Many areas are dumbed down for user-friendliness, perhaps too much (to prevent you from hurting yourself) but it comes at the cost of granular control. Everything has to be done through their web UI, which is not ideal for some devs.
None, I like the solution and really enjoy working with my sales and support team.
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Resolve Actions Reviews and Ratings
- IT Associate50M-1B USDRetailReview Source
Reliability and Stability Drive Automation Across Multiple Technology Team Processes
Stable Automation tool for Reliable operations. Great tool to work with - IT Associate50M-1B USDIT ServicesReview Source
Sales and Support Team Engagement Contributes to Overall Positive Experience With Solution
This has been a 6+ year experience, and the team has been instrumental in the success of the solution. As the product matured and the features became more robust, they supported our team to make sure we realized the benefits of the enhancements. - IT Manager10B+ USDManufacturingReview Source
Smooth, Fast and Reliable Infra Automation
The product has almost everything that is required to orchestrate the Infrastructure, The awesome feature is decision tree which helps to directly build automation in such a way that there is no single dependency on any 3rd party system or tool, From End User to direct automation no any middleware integration or tool, Same goes with the Gateways functions as well. - IT Associate50M-1B USDTelecommunicationReview Source
A reliable, scalable and performant automation platform
The Resolve team has done an excellent job of supporting our use of their product in our environment for the past 11 years. They've helped us deploy an entire suite of automations and provided timely technical support when needed. - Manager1B-10B USDTelecommunicationReview Source
Customer Service Remains Strong With Quick Training and Application Stability
Resolve has always provided us with outstanding customer service. We very rarely have issues with the application and it is designed in a way that we can get new employees up and coding quickly.