Overview
Product Information on Responsive
What is Responsive?
Responsive Pricing
Overall experience with Responsive
“Powerful, customisable system that needs careful setup to avoid wasted time”
“Users Prefer Team Collaboration But Find Interface Unfriendly And AI Weak”
About Company
Company Description
Responsive, formerly known as RFPIO, specializes in strategic response management software with a global reach. The primary task is to redefine the way organizations share critical information and exchange it. Through continual product innovation and a focus on customer success, Responsive assists businesses in boosting growth, managing risk, and enhancing the employee experience. The company utilizes intelligent technologies to manage complex information requests such as RFPs, RFIs, VSQs, DDQs, and other risk assessments with accuracy and speed. By automating the completion of documents, spreadsheets, and questionnaires, Responsive enables frontline teams to deliver efficient responses. It also supports collaboration with stakeholders, process improvement through data insights, and ready access to approved content across widely used business applications.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Responsive
Deciding Factors: Responsive Vs. Market Average
Performance of Responsive Across Market Features
Responsive Likes & Dislikes
I like the structure, how you can use a range of strategies in your content management, all customised to your own needs. Customisation is everything.
team collaboration
It's easy to navigate after applying filters
The time it takes to set it up. We had 1200 items already in there, and clearly it hadn't been set up well as I have had to go through all of them. I wanted this to be a bit more seamless - helping me find duplicates more easily than it did. As it stood, I had to do that all manually, which was time consuming. Self inflicted as we didn't set it up well from the start, but time consuming all the same. I'd like to be able to 'keep' the original items after they were merged. I was working as a consultant so I needed to have a record of what I changed, what I deleted. I tended up update one and move duplicates to another collection, so there was a record. This meant I couldn't use 'merge' functionality. Anyway, just another consumer of time. Some kind of history of each update would have been great for this. I found 'sections' annoying - they only seemed to relate to projects, yet they appeared in the menu when I was updating the library. This was annoying as they didn't seem to have any relevance at all to the library.
Lack of AI feature, user interface is not freindly
AI Response section in the Content Library is affecting the page loading time as well as the answer generated by the AI often provide wrong product answer.
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Peer Discussions
Responsive Reviews and Ratings
- Audit Associate50M-1B USDIT ServicesReview Source
Powerful, customisable system that needs careful setup to avoid wasted time
It took a while to set up a meeting with the CSM, but when I did it was useful. My role is to set up a new content management strategy and revise all 1200 existing Q&As. The tool is useful, and I could see fairly quickly how it should be set up (and where my team when wrong the first time, leading to so much mess) but I didn't find the 'timesaving' tools to be much use. ie deduplication, copy and merge. It just didn't find duplications beyond 'exact' duplicates, so I ended up doing a lot of it manually which was time consuming. - MARKETING ASSOCIATE1B-10B USDBankingReview Source
Easy Navigation and Lightweight Use Amid Concerns About AI Content Accuracy
It's a good product which is light in use though improvement is needed in AI part - Data Analyst<50M USDIT ServicesReview Source
Powerful Workflow feature but Needs Polishing
Responsive has been a solid addition to our RFP response process. The platform significantly improves our workflow efficiency and the UI is intuitive for both new and experienced team members - Sales Manager50M-1B USDManufacturingReview Source
Responsive Platform Offers Structured RFP Submission and Receives Mixed User Feedback
Product is very user friendly, fast and structured. Multiple options, provides better user experience, especially with RFIs. - CHANNEL SALES DIRECTOR1B-10B USDSoftwareReview Source
Users Prefer Team Collaboration But Find Interface Unfriendly And AI Weak
Enhancements to user interface is required, week AI features