Overview
Product Information on REVIEWS.io
Updated 13th October 2025
What is REVIEWS.io?
REVIEWS.io Pricing
Overall experience with REVIEWS.io
Product Manager
50M - 250M USD, RetailFAVORABLE
“Fast support is impressive, but the lack of custom reports limits data analysis.”
From initial contact to final implementation and go-live, everything went extremely professionally and smoothly. The consistently helpful communication regarding questions, both during and after implementation, is particularly noteworthy. The team is always extremely helpful and provides support as quickly and competently as possible. The Customer Success Managers also manage to find a suitable solution in most cases, even if a custom solution first needs to be developed. I'm only deducting one star for the limited range of analytics options. In my opinion, there's still room for improvement here, as currently no attractive custom reports can be created and the data is only available as a CSV export.
Supply Chain Analyst
1B - 3B USD, RetailCRITICAL
“overall pretty decent!”
Not bad at all, the fact that we are able to be transparent and share views as well as have verified customers adds more core to the experience
About Company
Company Description
Reviews.io is a company centered on assisting businesses monitor and develop their online reputation through review collection and management. This provides an accessible method for customers to provide feedback on businesses throughout the internet. The advantages of utilizing review collection include increased trust from customers, enhanced website traffic, and improved sales. Both eCommerce businesses and service providers can leverage these benefits as potential customers often examine a company's online reputation before visiting the website. The firm provides tools to collect and manage reviews across several third-party platforms, in addition to its platform. This gives businesses unparalleled control over their online reputation. A proficient team of developers and customer service staff support the offering.
Company Details
Company type
Public
Year Founded
1998
Head office location
Leicester, United Kingdom
Number of employees
51 - 200
Website
Do You Manage Peer Insights at REVIEWS.io?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top REVIEWS.io Alternatives
Peer Discussions
REVIEWS.io Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Product Manager50M-1B USDRetailReview Source
Fast support is impressive, but the lack of custom reports limits data analysis.
From initial contact to final implementation and go-live, everything went extremely professionally and smoothly. The consistently helpful communication regarding questions, both during and after implementation, is particularly noteworthy. The team is always extremely helpful and provides support as quickly and competently as possible. The Customer Success Managers also manage to find a suitable solution in most cases, even if a custom solution first needs to be developed. I'm only deducting one star for the limited range of analytics options. In my opinion, there's still room for improvement here, as currently no attractive custom reports can be created and the data is only available as a CSV export. - HEAD OF PERFORMANCE<50M USDHealthcare and BiotechReview Source
Reviews.io: A Budget-Friendly Review System with Advanced Features
Reviews.io is cost efficient and has all the main features you'd expect from a review system. It's also easy to link to other CRM and marketing tools we use. - Graduate Researcher Fellow50M-1B USDSoftwareReview Source
Transforming Customer Feedback Into Brand Growth with Reviews.io
Using Reviews.io has really been a breeze and a bit of a game changer for us. It made gathering customer feedback so straightforward, and seeing all those reviews come in feels incredibly rewarding. What's really stood out is the difference itmade to our online presence. Knowing were building trust with potential customers just by having honest reviews out there is fantastic. Digging into the analytics part is like uncovering a treasure trove of insights on how we can do better, which is always a plus. And whenever I've hit a snag or had a question, the folks at Reviews.io are right there, ready to help out. It's been a major boost to how we connect with our customers and grow our brand. - WEB MASTER AND FRONT END DEVELOPER<50M USDRetailReview Source
Exploring the Depth of Reviews.io's Functionality
Reviews.io is a cost effective solution to replace our native website review module. The more we used it the more benefits we discovered. - CAMPAIGN MANAGER50M-1B USDMediaReview Source
Elevate reputation and drive sales with streamlined review management
Reviews.io excels in providing robust review management solutions, bolstering online reputation, trust, and sales effectively.Its comprehensive features and advanced analytics empower our business to gather, manage and leverage customer feedback strategically.With seamless integration and customizable widgets, it offers us a powerful platform for enhancing online presence and driving business growth
...
Showing Result 1-5 of 51
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
