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  1. Home
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  3. Yext Digital Presence Platform
Logo of Yext Digital Presence Platform

Yext Digital Presence Platform

byYext
in
4.2
Market Presence: Digital Experience Platforms, Enterprise AI Search

Overview

Product Information on Yext Digital Presence Platform

What is Yext Digital Presence Platform?

Yext Digital Experience Platform (DXP) comprises several composable products that help businesses manage their entire digital presence at scale. The Yext suite of products includes everything businesses need to manage and grow their presence across every digital touchpoint — from listings, search, and pages to reviews, social and chat. Each product is organized into the platform via Yext Content, which is our knowledge graph, and each product has robust analytics capabilities helping businesses easily track performance across both first-party (owned website, mobile) and third-party (Google, Bing, Yelp, etc.) experiences in order to understand, predict, and adapt to customer behavior. Yext DXP helps businesses manage all of their digital marketing channels through one platform, seamlessly integrate with existing marketing solutions, and consolidate marketing data to accelerate cross-channel insights.

Yext Digital Presence Platform Pricing

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more.

Yext Digital Presence Platform Product Images

Yext Content
Yext Content
Yext Search
Yext Search
Yext Pages
Yext Pages

Overall experience with Yext Digital Presence Platform

Marketing Manager
1B - 3B USD, Retail
FAVORABLE

“Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement”

5.0
Mar 16, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Marketing
10B - 30B USD, Healthcare and Biotech
CRITICAL

“Not a good choice if you need a business listings vendor that'll automate data updates via your data source(s) ”

2.0
Nov 13, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 5th August 2024

Yext (NYSE: YEXT) is the digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences to customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automate workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
New York, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://yext.com

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Peer Discussions

Yext Digital Presence Platform Reviews and Ratings

4.2

(126 Ratings)

Rating Distribution

5 Star
41%
4 Star
40%
3 Star
13%
2 Star
4%
1 Star
1%
Why ratings and reviews count differ?
  • Marketing Manager
    1B-10B USD
    Retail
    Review Source

    Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement

    5.0
    Mar 16, 2026
    My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue.
  • Marketing Manager
    1B-10B USD
    Retail
    Review Source

    Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement

    5.0
    Mar 16, 2026
    My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue.
  • Read All 127 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Digital Experience Platforms
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Performance of Yext Digital Presence Platform Across Market Features

Yext Digital Presence Platform Likes & Dislikes

Like

The alerting system is reliable and helps reduce manual monitoring effort, while the interface is intuitive and easy to navigate.

Like

The alerting system is reliable and helps reduce manual monitoring effort, while the interface is intuitive and easy to navigate.

Like

The alerting system is reliable and helps reduce manual monitoring effort, while the interface is intuitive and easy to navigate.

Dislike

The integration, while for one short stint seemed to function as designed, is unstable. Service/support is severely lacking. I have hundreds of healthcare provider listings where change is constant and need a business listings vendor that can integrate/automate updates and while Yext claimed they could support my needs they have completely fallen flat. Very disappointed.

Dislike

The integration, while for one short stint seemed to function as designed, is unstable. Service/support is severely lacking. I have hundreds of healthcare provider listings where change is constant and need a business listings vendor that can integrate/automate updates and while Yext claimed they could support my needs they have completely fallen flat. Very disappointed.

Dislike

The integration, while for one short stint seemed to function as designed, is unstable. Service/support is severely lacking. I have hundreds of healthcare provider listings where change is constant and need a business listings vendor that can integrate/automate updates and while Yext claimed they could support my needs they have completely fallen flat. Very disappointed.

Reviewer Insights for: Yext Digital Presence Platform