Overview
Product Information on Yext Digital Presence Platform
What is Yext Digital Presence Platform?
Yext Digital Presence Platform Pricing
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Overall experience with Yext Digital Presence Platform
Marketing Manager
1B - 3B USD, RetailFAVORABLE
“Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement”
My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue.
Director of Marketing
10B - 30B USD, Healthcare and BiotechCRITICAL
“Not a good choice if you need a business listings vendor that'll automate data updates via your data source(s) ”
I wish I never transitioned to Yext. My previous business listings vendor was by far the lesser of bad. Very, very lengthy implementation. Once transitioned from implementation to support the support team had/has a complete lack of familiarity with my configuration and has now multiple times "blown it up" so that none of my hundreds of listings have been updated for four months and counting. While my sales rep and [2nd] account manager are nice, nothing gets accomplished. I've been at this 1.5yrs and nothing is easy, let alone functional.
About Company
Company Description
Yext (NYSE: YEXT) is the digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences to customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automate workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.
Company Details
Company type
Public
Year Founded
2006
Head office location
New York, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
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Yext Digital Presence Platform Reviews and Ratings
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- Marketing Manager1B-10B USDRetailReview Source
Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement
My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue. - MARKET SALES DIRECTOR50M-1B USDMiscellaneousReview Source
Excellent User Experiences: Ease of Use and Support with Yext
love being able to look at the inconsistencies of listings thanks to yext and get them all updated easily. - Director of Marketing10B+ USDHealthcare and BiotechReview Source
Not a good choice if you need a business listings vendor that'll automate data updates via your data source(s)
I wish I never transitioned to Yext. My previous business listings vendor was by far the lesser of bad. Very, very lengthy implementation. Once transitioned from implementation to support the support team had/has a complete lack of familiarity with my configuration and has now multiple times "blown it up" so that none of my hundreds of listings have been updated for four months and counting. While my sales rep and [2nd] account manager are nice, nothing gets accomplished. I've been at this 1.5yrs and nothing is easy, let alone functional. - Director Of Customer Marketing<50M USDIT ServicesReview Source
Yext Offers Streamlined Directory Access While Users Note Platform Complexity
I use Yext to conduct updates to our profiles that aren't review sites. We use it to do updates to our Google Business profile and on other local directories. - DIGITAL SEO LEAD1B-10B USDTelecommunicationReview Source
Customizable Platform to Meet Your Business Needs
My overall experience with the Yext Digital Presence Platform is positive. The platform is intuitive and with light training you can navigate easily to get the task at hand completed. Publishing is fast, in a matter of minutes, which makes for very efficient updates.
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