Progress Sitefinity

responsive sales staff, good for content management, easy

I particularly like the usability of the CMS from both an administrator and an editor's point of view. The power given to an administrator to control how a website is built via the CMS itself, rather than entirely relying on developers, has always been a big positive. Extensibility is also good, especially in view of much of the code being available on GitHub which helps with understanding how things fit together.

- Reduced infrastructure management - Improve automation - Increase efficiency

This isn't necessarily about the current product, but consumers have a perception based on older versions of Sitefinity that it is clunky and not intuitive. This makes it harder to convince them to use it as a solution now that there have been several improvements.

The support process can be frustrating, and hit or miss. It can take weeks of back and forth to get to the bottom of an issue and often not in a very constructive way. Certain elements of extensibility could be better in terms of documentation and available integration points. Documentation in general is not kept up to date in places and often does not go into enough detail.

- Requires time and effort - Steep learning curve - Can not handle large amount of traffic