• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Sakon Telecom Expense Management (TEM)
Logo of Sakon Telecom Expense Management (TEM)

Sakon Telecom Expense Management (TEM)

bySakon
in Telecom Expense Management Services, Global
4.6

Overview

Product Information on Sakon Telecom Expense Management (TEM)

Updated 13th October 2025

What is Sakon Telecom Expense Management (TEM)?

Sakon Telecom Expense Management (TEM) is a software that streamlines the management of telecom assets, contracts, and expenses for organizations. The software provides tools for tracking and analyzing telecom usage and costs, automating invoice processing, and managing service inventories across multiple carriers and locations. It enables detailed reporting and auditing capabilities to identify inefficiencies and optimize telecom spend. The software supports organizations in gaining visibility into telecom expenditures, improving budgeting accuracy, and addressing compliance and governance requirements related to telecom management. Sakon Telecom Expense Management is designed to address challenges associated with manual telecom expense tracking and to facilitate cost control and operational efficiency in telecom environments.

Sakon Telecom Expense Management (TEM) Pricing

Sakon Telecom Expense Management software uses a subscription-based pricing model, where organizations pay recurring fees that may vary depending on the number of users, volume of telecom data managed, and selected features such as invoice management, reporting, and analytics. Additional services for implementation, support, or customization may incur extra costs. Pricing information is typically provided upon request based on organizational requirements.

Overall experience with Sakon Telecom Expense Management (TEM)

HEAD OF VOICE AND DATA COMMUNICATIONS
500M - 1B USD, Banking
FAVORABLE

“Good Product, Great Support Team”

4.0
Aug 8, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Sakon Telecom Expense Management (TEM) Alternatives

Logo of Communications Lifecycle Management
1. Communications Lifecycle Management
4.8
(30 Ratings)
Logo of Calero Telecom Expense Management
2. Calero Telecom Expense Management
4.4
(21 Ratings)
Logo of Tangoe One Telecom
3. Tangoe One Telecom
4.3
(19 Ratings)
View All Alternatives

About Company

Company Description

Updated 19th December 2023

Sakon helps enterprise clients in a wide range of industries control telecom spend and manage end-user devices more efficiently. The company’s Telecom Expense Management, Managed Mobility Services and Cloud Expense Management solutions reduce operational costs, increase insights and optimize financial performance through a platform that connects organizations with suppliers globally, automates workflows and optimizes services. Founded in 2003 and headquartered in Concord, Massachusetts, Sakon has over 900 employees with offices in the United States, Canada, the United Kingdom, China, Singapore and India.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Concord, MA, United States
Number of employees
501 - 1000
Website
http://sakon.com

Do You Manage Peer Insights at Sakon?

Access Vendor Portal to update and manage your profile.

Peer Discussions

Sakon Telecom Expense Management (TEM) Reviews and Ratings

4.6

(35 Ratings)

Rating Distribution

5 Star
63%
4 Star
37%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • HEAD OF VOICE AND DATA COMMUNICATIONS
    50M-1B USD
    Banking
    Review Source

    Good Product, Great Support Team

    4.0
    Aug 8, 2024
    My firm's use of the product is primarily expense management of fixed telecom services. The team behind the portal is outstanding and makes the process work. Their dedication and attention to detail has enabled us to control and reduce costs and maintain accurate records. The portal is intuitive and customizable enough for our needs. The area that needs some improvement is the integration of inventory and billing. The team does a good job of keeping everything up to date, but some automation is needed in this area. The reporting module is not as intuitive as the rest of the platform but does provide useful reports. More flexibility and a more intuitive interface would be valuable.
  • HEAD OF VOICE AND DATA COMMUNICATIONS
    50M-1B USD
    Banking
    Review Source

    Good Product, Great Support Team

    4.0
    Aug 8, 2024
    My firm's use of the product is primarily expense management of fixed telecom services. The team behind the portal is outstanding and makes the process work. Their dedication and attention to detail has enabled us to control and reduce costs and maintain accurate records. The portal is intuitive and customizable enough for our needs. The area that needs some improvement is the integration of inventory and billing. The team does a good job of keeping everything up to date, but some automation is needed in this area. The reporting module is not as intuitive as the rest of the platform but does provide useful reports. More flexibility and a more intuitive interface would be valuable.
  • Read All 35 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Telecom Expense Management Services, Global
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Sakon Telecom Expense Management (TEM)

Sakon Telecom Expense Management (TEM) Likes & Dislikes

Like

1. The team that handles our contracts, invoices and inventory is very detail oriented and thorough 2. The Expense Management section of the portal provides great visibility into the current and historical spend. Details are easy to find. 3. The inventory, location details and other information in the Service Management section are also intuitive and provide useful views.

Like

1. The team that handles our contracts, invoices and inventory is very detail oriented and thorough 2. The Expense Management section of the portal provides great visibility into the current and historical spend. Details are easy to find. 3. The inventory, location details and other information in the Service Management section are also intuitive and provide useful views.

Like

1. The team that handles our contracts, invoices and inventory is very detail oriented and thorough 2. The Expense Management section of the portal provides great visibility into the current and historical spend. Details are easy to find. 3. The inventory, location details and other information in the Service Management section are also intuitive and provide useful views.