Name: Samsara
Rating: 4.7 (107 reviews)

Overview

Product Information on Samsara

Updated 13th October 2025

What is Samsara?

Samsara is a software designed to support businesses in managing and optimizing operations across fleet management, industrial processes, and physical assets. The software provides cloud-based monitoring of vehicles, equipment, and sites through real-time data collection, analytics, and reporting. It enables tracking of asset location, vehicle usage, fuel consumption, and driver behavior, offering insights that help improve operational efficiency and safety compliance. Integrated with various sensors and GPS technologies, the software supports preventive maintenance and automated workflows. Samsara aids organizations in streamlining logistics, monitoring environmental conditions, and ensuring adherence to operational policies and regulatory standards.

Overall experience with Samsara

IT Associate

10B - 30B USD, Retail

FAVORABLE

“There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.”

5.0

Mar 31, 2026

I hardly ever give 5-stars to any vendor; but, in Samsara's case, I'll make an exception. Their customer service is outstanding. Their products are all very reliable and well-tested long before they're customer-facing. The company I work for also field-tested Samsara competitors claiming to offer similar Fleet Management System (FMS) products/services. It's really hard to overstate how far ahead of the game Samsara is compared to its competition.

fleet manger

<50M USD, Miscellaneous

CRITICAL

“The best part is that the camera and the software”

3.0

Apr 6, 2023

I like that they are trying to get all the things done that I like to see.

About Company

Company Description

Samsara's mission is to improve the safety, efficiency, and sustainability of the operations that power the global economy. Each day, millions of people work to ensure our communities run smoothly. They are the frontlines that build our cities. Deliver our goods. Keep the water running and the lights on. Samsara is working every day to make this essential work better, safer, and easier—for organizations managing complex physical operations and the people that power them.

Company Details

Company type

Public

Year Founded

2015

Head office location

San Francisco, United States

Number of employees

1001 - 5000

Annual Revenue

500M-1B USD

Website

http://www.samsara.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Samsara

Performance of Samsara Across Market Features

Samsara Likes & Dislikes

Samsara is designed from the ground-up to integrate with its customers' internal systems. Integration options include an extensive suite of REST/APIs, real-world/near-real-time/event-driven webhooks, stream connectors to modern messaging systems, and native SSO/SAML/SCIM support for IDP integrations. As a general rule of thumb, my experience is that if Samsara has the information, then there's a way to consume it. So far, I haven't seen any exceptions to that rule.

The fact that when a check engine light come on I get a code and tell me about what going on.

I really appreciate that the product is under constant development and proven. That's a huge selling point compared to some competitors which have basically stopped their development work years ago and are not welcoming of feedback and development requests.

For me, this is a hard question to answer. I have encountered limitations that were show-stoppers to one or more business initiatives; however, in every single case I have been able to work out a solution with the support team assigned to our account. I can think of at least two cases where the answer was as simple as making a feature request and the feature was rolled out within a three month period. However, if I had to pick something, I would say the rate limits on the REST/APIs can be kind of a drag. Still, every time we have to adjust the rate limits on an endpoint, Samsara always finds a way to get us to optimal speeds.

The reports are not the best when it comes to easy of use.

Integration of other systems with Samsara has been somewhat complicated by lack of detail in the documentation of their API library. That issue can be resolved through a statement of work to discuss details with Engineering, but better documentation would be a better solution.

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Peer Discussions

Samsara Reviews and Ratings

Recommended Gartner Insights

Market Guide for Transportation Mobility (Transitioning to Vehicle Fleet Telematics)

10B+ USD

Retail

Review Source

There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.

Safety Supervisor

Consumer Goods

Continuous Development: A Notable Advantage of Samsara

Mar 23, 2026

Samsara's personnel are well trained, responsive, and knowledgeable. The product is extremely well thought out, easy to use, reliable, and stable. Top-flight stuff in every way.

Group Product Manager

<50M USD

Construction

Adaptable Analytics Valued, Customization Support and Cable Costs Highlighted as Issues

4.0

Mar 13, 2026

Overall, good product, good analytics, and dashboards!!!

Operations Manager

Samsara Simplifies Fleet Management With Intuitive Dashboards and Multiple Touchpoints

Mar 17, 2026

Samsara does a wonderful job partnering with their customers. They encompass the customer with multiple touchpoints and subject matter experts.

50M-1B USD

Mobile Usability Challenges Arise With Growing Fleet and Added Features

Mar 12, 2026

i enjoy the functionality of the product especially on a computer, on the mobile device it can be very difficult to use depending on new added features and amount of fleet members.