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Logo of Samsara

Samsara

bySamsara
in
4.6
Market Presence: Transportation Mobility (Transitioning to Vehicle Fleet Telematics), Trucking ERP Solutions

Overview

Product Information on Samsara

Updated 13th October 2025

What is Samsara?

Samsara is a software designed to support businesses in managing and optimizing operations across fleet management, industrial processes, and physical assets. The software provides cloud-based monitoring of vehicles, equipment, and sites through real-time data collection, analytics, and reporting. It enables tracking of asset location, vehicle usage, fuel consumption, and driver behavior, offering insights that help improve operational efficiency and safety compliance. Integrated with various sensors and GPS technologies, the software supports preventive maintenance and automated workflows. Samsara aids organizations in streamlining logistics, monitoring environmental conditions, and ensuring adherence to operational policies and regulatory standards.

Samsara Pricing

Samsara software uses a subscription-based pricing model that charges a recurring fee per device or asset, with costs varying depending on the features and modules selected, such as fleet management, safety, and compliance. The software typically requires an annual commitment and hardware purchase is often sold separately from the software subscription.

Overall experience with Samsara

IT Associate
10B - 30B USD, Retail
FAVORABLE

“There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.”

5.0
Mar 31, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Operations Manager
10B - 30B USD, Services (non-Government)
CRITICAL

“Customer Service Limitations Impact Real-Time Assistance During Vehicle Theft Incident”

3.0
May 12, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 2nd November 2023

Samsara's mission is to improve the safety, efficiency, and sustainability of the operations that power the global economy. Each day, millions of people work to ensure our communities run smoothly. They are the frontlines that build our cities. Deliver our goods. Keep the water running and the lights on. Samsara is working every day to make this essential work better, safer, and easier—for organizations managing complex physical operations and the people that power them.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2015
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
http://www.samsara.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Samsara Reviews and Ratings

4.6

(113 Ratings)

Rating Distribution

5 Star
67%
4 Star
30%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Associate
    10B+ USD
    Retail
    Review Source

    There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.

    5.0
    Mar 31, 2026
    I hardly ever give 5-stars to any vendor; but, in Samsara's case, I'll make an exception. Their customer service is outstanding. Their products are all very reliable and well-tested long before they're customer-facing. The company I work for also field-tested Samsara competitors claiming to offer similar Fleet Management System (FMS) products/services. It's really hard to overstate how far ahead of the game Samsara is compared to its competition.
  • IT Associate
    10B+ USD
    Retail
    Review Source

    There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.

    5.0
    Mar 31, 2026
    I hardly ever give 5-stars to any vendor; but, in Samsara's case, I'll make an exception. Their customer service is outstanding. Their products are all very reliable and well-tested long before they're customer-facing. The company I work for also field-tested Samsara competitors claiming to offer similar Fleet Management System (FMS) products/services. It's really hard to overstate how far ahead of the game Samsara is compared to its competition.
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Recommended Gartner Insights

  • Market Guide for Transportation Mobility (Transitioning to Vehicle Fleet Telematics)
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Reviewer Insights for: Samsara
Performance of Samsara Across Market Features

Samsara Likes & Dislikes

Like

Samsara is designed from the ground-up to integrate with its customers' internal systems. Integration options include an extensive suite of REST/APIs, real-world/near-real-time/event-driven webhooks, stream connectors to modern messaging systems, and native SSO/SAML/SCIM support for IDP integrations. As a general rule of thumb, my experience is that if Samsara has the information, then there's a way to consume it. So far, I haven't seen any exceptions to that rule.

Like

Samsara is designed from the ground-up to integrate with its customers' internal systems. Integration options include an extensive suite of REST/APIs, real-world/near-real-time/event-driven webhooks, stream connectors to modern messaging systems, and native SSO/SAML/SCIM support for IDP integrations. As a general rule of thumb, my experience is that if Samsara has the information, then there's a way to consume it. So far, I haven't seen any exceptions to that rule.

Like

Samsara is designed from the ground-up to integrate with its customers' internal systems. Integration options include an extensive suite of REST/APIs, real-world/near-real-time/event-driven webhooks, stream connectors to modern messaging systems, and native SSO/SAML/SCIM support for IDP integrations. As a general rule of thumb, my experience is that if Samsara has the information, then there's a way to consume it. So far, I haven't seen any exceptions to that rule.

Dislike

The issues with talking to customer service when obviously they did not have the company coded correctly leaving me at a 5 minute cap when a vehicle was stolen

Dislike

The issues with talking to customer service when obviously they did not have the company coded correctly leaving me at a 5 minute cap when a vehicle was stolen

Dislike

The issues with talking to customer service when obviously they did not have the company coded correctly leaving me at a 5 minute cap when a vehicle was stolen