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SAP ERP Suite - EAM

bySAP
in Enterprise Asset Management Software
4.3

Overview

Product Information on SAP ERP Suite - EAM

Updated 13th October 2025

What is SAP ERP Suite - EAM?

SAP ERP Suite - EAM is an enterprise asset management software that supports organizations in managing the lifecycle of physical assets such as machinery, equipment, and infrastructure. The software enables planning, execution, and monitoring of maintenance activities to improve asset reliability, reduce downtime, and control maintenance costs. It offers functionalities for preventive and predictive maintenance, work order management, asset tracking, and regulatory compliance. The software integrates with other business processes like procurement and finance, providing a unified view of asset performance and facilitating informed decision-making. SAP ERP Suite - EAM addresses challenges related to asset utilization, operational efficiency, and risk mitigation in asset-intensive environments.

SAP ERP Suite - EAM Pricing

SAP ERP Suite - EAM software utilizes a subscription-based pricing model, where costs may vary depending on user count, specific modules activated, and organizational requirements. Typically, pricing is offered through custom quotes, with possible integration of additional services and support options based on contract terms and selected features.

Overall experience with SAP ERP Suite - EAM

Associate, Real Estate
30B + USD, Healthcare and Biotech
FAVORABLE

“Leverage SAP Functionality First, Training and Change Management After”

4.0
Jan 9, 2026
I like the user experience of the SAP platform. It has been a reliable system for our business transactions in regard to the volume of activity we execute with our partnering customers and vendors.
SYSTEMS IMPLEMENTATION CONSULTANT
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Asset Management Solution Faces Modernization Needs Despite Customization Capabilities”

3.0
Nov 25, 2025
An average solution to a company's Equipment/Asset Management System needs. Lots of capability and scalability for the future, but it is not built-for-purpose; it was built to satisfy the needs of customers already using SAP. There are not a ton of development/enhancements for this solution over time; it could definitely do with a modernization.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SAP ERP Suite - EAM
Deciding Factors: SAP ERP Suite - EAM Vs. Market Average
Performance of SAP ERP Suite - EAM Across Market Features

SAP ERP Suite - EAM Likes & Dislikes

Like

I like the scale and complexity usage of the SAP applications we utilize. Our org has over 1,000 servers connected with different customer and third-party systems. We have highly complex customizations and integrations across the business enterprise. Our Enterprise has experienced near-zero downtime with over 150 SAP applications in use

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Like

With all the money at your disposal for change orders and development, this solution can do just about anything you want. The UI is fairly customizable, as are all of the data-entry forms and related workflows. Managing the Master Asset List data is also fairly straightforward.

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Like

It centralizes everything like maintenance, assets, work orders all in one place. I feel more organised with asset history and tracking instead of guessing what happened last time. The integration with other SAP modules helps me a lot especially with finance and HR.

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Dislike

Implementation and infrastructure costs are based on the fiscal budget to set aside for the additional expenses for upgrades and newer versions. The learning curve of the system can be difficult to navigate as an user when it comes to interface and system workflows, especially if customization is needed for business needs.

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Dislike

Active development and improvements for this solution are lacking, or slow at best. It could do with a UI/Functionality overhaul for the 2020s.

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Dislike

The UI feels like it is old but I am good with it.

Read Full Review

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Peer Discussions

SAP ERP Suite - EAM Reviews and Ratings

4.3

(174 Ratings)

Rating Distribution

5 Star
40%
4 Star
53%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Most helpful
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Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SYSTEMS IMPLEMENTATION CONSULTANT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Asset Management Solution Faces Modernization Needs Despite Customization Capabilities

    3.0
    Nov 25, 2025
    An average solution to a company's Equipment/Asset Management System needs. Lots of capability and scalability for the future, but it is not built-for-purpose; it was built to satisfy the needs of customers already using SAP. There are not a ton of development/enhancements for this solution over time; it could definitely do with a modernization.
  • Associate, Real Estate
    10B+ USD
    Healthcare and Biotech
    Review Source

    Leverage SAP Functionality First, Training and Change Management After

    4.0
    Jan 9, 2026
    I like the user experience of the SAP platform. It has been a reliable system for our business transactions in regard to the volume of activity we execute with our partnering customers and vendors.
  • Director Of Administrative Systems - Clo
    Gov't/PS/Ed
    Education
    Review Source

    Centralized Asset Management Enhances Organization and Reliability Within SAP ERP Suite

    4.0
    Dec 30, 2025
    My experience with SAP ERP Suite - EAM has been pretty nice. It has really helped me manage assets and maintain operations. It feels very reliable once everything is set. The accountability system is very well.
  • SOFTWARE DEVELOPER
    50M-1B USD
    Insurance (except health)
    Review Source

    Integration Strengths Offset by Cost Issues for SAP Enterprise Asset Management

    3.0
    Nov 18, 2025
    Although powerful and competent at what it does, SAP Enterprise Asset Management suffers from clunky interfaces and reporting, but allows for quickly looking up any information you need.
  • MANAGER
    1B-10B USD
    Real Estate
    Review Source

    SAP ERP Suite Facilitates Efficient Processes and Informed Business Decisions

    5.0
    Dec 8, 2025
    SAP ERP suite helps to expand skillsets and advancement in career.Gain experience with industry leading ERP software. Better insights for informed decision making.
...
Showing Result 1-5 of 168

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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