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  1. Home
  2. /
  3. SAP SuccessFactors HCM
Logo of SAP SuccessFactors HCM

SAP SuccessFactors HCM

bySAP
in
4.3
Market Presence: Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises), Talent Management Suites (Transitioning to Employee Performance Management Systems)

Overview

Product Information on SAP SuccessFactors HCM

Updated 14th October 2025

What is SAP SuccessFactors HCM?

SAP SuccessFactors HCM is a truly global, AI-enabled set of cloud HR solutions that improves the way you manage, engage, and develop your workforce. Trusted by more than 10,000 organizations, SAP SuccessFactors HCM offers comprehensive capabilities for core HR and payroll, talent management, HR service delivery, and analytics and planning. In addition, SAP SuccessFactors HCM serves as the source of people data in SAP Business Suite, enabling organizations to operate HR, finance, procurement, and more from a single cloud platform.

SAP SuccessFactors HCM Pricing

SAP SuccessFactors HCM software uses a subscription-based pricing model that is typically determined by the number of users and selected modules or features. The software pricing varies based on the scope of deployment and can include additional costs for setup, implementation, and ongoing support.

SAP SuccessFactors HCM Product Images

Growth Portfolio
Growth Portfolio
People Profile
People Profile

Overall experience with SAP SuccessFactors HCM

IT ASSOCIATE
<50M USD, Consumer Goods
FAVORABLE

“Simple Navigation and Full AI Implementation Improve Overall Service Experience”

4.0
Dec 22, 2025
It is a good service, it's easy to use and I like that AI is fully implemented
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SAP SuccessFactors HCM

SAP SuccessFactors HCM Likes & Dislikes

Like

It is user friendly

Like

we can access it via mobile which allows the activities to be perform from anywhere.

Like

Great user experience

Dislike

User interface could be improved. It's not easy to use on first use and users must improve themselves on how to use it. Fortunately, we have support from our external consultants.

Dislike

I don't like the support as many times the response is very slow and inaccurate.

Dislike

Joule AI is still not enabled to all regions

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Peer Discussions

SAP SuccessFactors HCM Reviews and Ratings

Showing data for 5 ratings and reviews for AI-Enabled Interview Intelligence market. View all 1356 ratings and reviews across markets for a complete picture.

4.3

(5 Ratings)

Rating Distribution

5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.0

Service & Support

4.2

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
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  • IT ASSOCIATE
    <50M USD
    Consumer Goods
    Review Source

    Simple Navigation and Full AI Implementation Improve Overall Service Experience

    4.0
    Dec 22, 2025
    It is a good service, it's easy to use and I like that AI is fully implemented
  • BI DEVELOPER
    <50M USD
    IT Services
    Review Source

    Impressively Mobile, Yet Inadequate Support: A Product Analysis

    4.0
    Jan 20, 2025
    It's a very good product, I personally used it. especially allows me to perform activities from anywhere. there is no location restrictions.
  • IT Manager
    50M-1B USD
    Energy and Utilities
    Review Source

    Great User Experience with High Versatility Product

    5.0
    Dec 24, 2024
    Stable product with versatile customization possibility
  • MANAGER OF IT SERVICES
    50M-1B USD
    Manufacturing
    Review Source

    Ease of Use and Visibility Features Shine in New Product

    5.0
    Jul 2, 2024
    This product is very easy to use and non-technical users can use it easily.
  • CORPORATE PROCESS OWNER
    10B+ USD
    Energy and Utilities
    Review Source

    Employee Record Management in SAP Ecosystem

    4.0
    Jun 26, 2024
    This application has allowed us to centralize the employee records from talent management, onboarding, employee self-service record maintenance all the way to offboarding.
Showing Result 1-5 of 6

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